Dedicated Executive Assistant with 10+ Years Experience
1. Suzanne M. Carino
323 Pineview Drive # A7, Kernersville NC 27284
Cell: 336-564-6523
smcarino133@gmail.com
Summary
Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning and
support of daily operational and administrative functions in a highly confidential and fast-paced
environment.
Highlights
Proficient in Microsoft Office Highly efficient at managing busy executive
Proficient with Oracle and Concur software calendars
Excellent written and verbal communication Customer service-oriented
skills Perform well in fast-paced environments
Excellent time management skills Experience in training new hires and existing
Meticulous attention to detail staff
Work well under pressure Self-starter and team player
Highly experienced travel coordinator for Articulate and well-spoken
both domestic and international travel Strong problem solver
Excellent ability to learn new software and Work well with all personality types
operating systems quickly
Accomplishments
Recipient of Symantec Standing Ovation Award for excellence in the workplace - July 2014
Experience
Symantec Corporation August 2010 to March 2015
Senior Administrative Professional
Mountain View, CA
Provided support to two vice presidents and their staff in an extremely dynamic and fast-paced office.
Arranged domestic and international travel, visas, agendas, necessary contacts and country information.
Maintained and coordinated executive and senior management vacation, day-to-day meeting and travel
schedules. Collaborated with other administrative team members, human resources and the finance
department on special projects and events. Provided logistical support to visiting executives in
coordination with other executive assistants. Investigated issues and problems and drafted responses to
urgent requests. Coordinated logistics for departmental events. Approved travel expenses and
reimbursement requests. Maintained compliance with company and legal requirements. Managed office
inventory and placed new supply orders. Proofread and corrected professional business correspondence
written by executive staff before publishing. Improved communication and project efficiency as primary
liaison between departments, clients and vendors. Handled and processed highly confidential
information.
NetApp March 2007 to June 2010
Senior Administrative Professional
Sunnyvale, CA
Managed the day-to-day calendars for the company's senior director and two vice presidents. Planned
travel arrangements for executives and their staff. Assisted CIO when her assistant was out of the office.
Planned meetings and prepared conference rooms. Wrote reports and correspondence from dictation and
handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Supplied key
cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming
2. and outgoing correspondence. Facilitated working relationships with Space Planning and building
management. Created PowerPoint presentations used for business development. Organized files,
developed spreadsheets, faxed reports and scanned documents. Properly routed agreements, contracts and
invoices through the signature process. Received and distributed faxes and mail in a timely manner.
Approved travel expenses and reimbursement requests.
Philips Semiconductors May 1995 to June 2005
Executive Assistant
San Jose, CA
Supported executive vice president and his staff of two vice presidents and one finance officer. Handled
incoming and outgoing correspondence, including mail, email and faxes. Screened telephone calls and
inquiries and directed them as appropriate. Devised and maintained office systems to efficiently deal with
paper flow. Organized personal and professional calendars and supplied reminders of upcoming meetings
and events. Created expense reports using Microsoft Excel spreadsheets. Created presentations using
Microsoft PowerPoint. Conducted extensive online and phone research.
Assisted visiting CEO and other high-level executives when onsite in our offices.
Professional Courses and Certifications
AAPC: ICD-10-CM Certificate of Proficiency - February 2016
AAPC: CPC-A Certification - December 2015
AssistU: Virtual Assistant Training 2004
Certificate of Completion
Sawyer College of Business 1993
Certificate: Paralegal Studies
San Jose, CA
3.9 GPA