Tina Doty has over 20 years of experience in accounts receivable management. She has held roles as a credit and collections supervisor, manager, and supervisor. Most recently, she was a credit and collections supervisor at Essilor USA, where she supervised six employees. Prior to that, she was a credit and collections manager at Dymatize Enterprises, where she helped build their AR department and reduced past due receivables. She also has experience managing large teams at BSN Sports. Throughout her career, she has focused on process improvement, staff development, and using software such as SAP, Microsoft Dynamics, and Excel.

1. Tina Doty, Pg. 1
Tina R. Doty
18909 Lloyd Circle
Dallas TX 75252
(214) 562-7125
tdoty1@tx.rr.com
Career Summary
Degreed professional seeking position in Accounts Receivable Management. Proven success in end-
to-end AR including credit, collections, cash application, reconciliations and personnel management.
Special talent for workflow analysis, process improvement, staff development, training and
documentation. Worked with most widely-used software platforms including SAP, Microsoft Dynamics
and various other software platforms as well as an advanced Excel user.
Professional Experience
Essilor USA 2015 – Present
Credit and Collections Supervisor
 Directly supervise a staff of six Credit & Collections Administrators.
 Developed and documented SOP, SLA’s and Best Practices.
 Staff development including mentoring and training in advanced Excel functionality.
Dymatize Enterprises 2013 – 2015
Credit and Collections Manager
Built an AR department from the ground up providing all AR functions including invoicing, credit,
collections, cash application, reconciliations and reporting for $200 million sports nutrition manufacturer.
 Hired, trained and managed two AR specialists and one temp
 Brought the company’s AR into PCI and SOX compliance
 Reduced past due receivables by 27% in nine months
 Negotiated credit insurance policy to insure more risky accounts allowing for 10% growth in
revenue
 Contracted with outside collection agency to buy bad debt accounts turning lost revenue into
positive cash flow
 Established policies and procedures for all facets of AR including creating desktop user’s manual
 Heavy use of Microsoft Dynamics Great Plains 2010, Sales Pad and Excel
BSN Sports 2012 – 2013
Accounts Receivable Supervisor
Managed staff of 43 credit, collections and cash application personnel for $300 million sporting goods
distributor.
 Hired and trained collectors, credit analysts and cash posters in inbound and outbound call
center environment
 Revamped department policies and procedures increasing productivity and morale
 Trained and mentored team-lead staff in leadership and staff development
 Conducted formal classroom training in Excel, greatly improving staff’s proficiency in reporting
and cash forecasting
 Broke company record by increasing cash collected by 20% in a single quarter
 Lowered DSO by 15% and decreased open AR portfolio by 10%
 Instituted peer-led department meetings allowing the staff to showcase their creativity and
leadership ability
 Used SAP and Excel

2. Tina Doty, Pg. 2
Contract / Consulting - Various Clients 2007 – 2012
After being laid off from Nortel, I was afforded an unusual opportunity to do consulting work for a variety
of firms in a variety of industries. Most of the contracts were to help build an account receivable
department for small or startup companies. This allowed me the flexibility for better work/life balance
while raising my children.
 Created Accounts Receivable departments for small startup companies
 Developed back office procedures
 Recruited, hired, and trained staff
 Created forecasting and reporting tools to allow managers to better manage cash flow
 Documented processes, created SOP and established SLA’s.
Nortel Networks 1997 – 2007
During my ten-year tenure with Nortel, I held various positions. The company encouraged its
employees’ growth and development by job rotation every two years. Various software platforms were
used including Used SAP, Oracle and various other legacy systems.
Sr. Order Manager, 7/00 – 7/02
While still working as a Contract Administrator, promoted to Sr. Order Manager. Managed end-to-
end order management from purchase order receipt and fulfillment through revenue recognition
and collections. Because of my background in credit and collections, I chaired many inter-
department initiatives for the two departments to work in unison for process improvement, better
communication and to lower DSO.
Contract Administrator, 1/00 – 7/01
Functioned in contract administration of bank-purchased bulk sales agreements while completing
financial reconciliations that resulted in $2 million in otherwise unrecognized revenue. Created
desktop user’s manual and training materials.
Financial Planner & Budget Analyst, 5/99 – 1/00
Managed all financial analysis for IS division including reporting, variance analysis, budgeting and
forecasting. Strengthened relationships with internal customers by providing unparalleled customer
service.
Sr. Collections Specialist & Team Lead, 7/97-5/99
Sr. Collections Specialist, 11/02 – 3/07
Collection responsibilities for $800 million wireless division. Performed collections, reporting,
reconciliations and forecasting.
Education
Bachelors of Science degree
Texas Woman’s University – Denton, TX
Graduated cum laude with a Bachelor’s of Science degree with Secondary Education.
Master’s Degree
Texas Woman’s University – Denton, TX
While working on my Master's Degree, financial and family obligations dictated I put my pursuit on hold.
Now that my children are grown and themselves in college, my goal is to finish my degree, changing
my major to Business Administration.

3. Tina Doty, Pg. 3
Additional Training
I have been fortunate to work for companies the invested in their employee’s development. I have taken
many advanced management classes as well as Microsoft Office courses. I have also invested in
myself and taken many continuing education courses in accounting, business management, personnel
management and staff development and psychology.