1. AMY C. ASHLEY
CELL: (972) 571-3293
ACASHLEY@YAHOO.COM
www.linkedin.com/in/amyashley
OPERATIONS PROFESSIONAL
Operations professional with a multitude of versatile skills looking to transition into an analytical or process management
role. Adept at building relationships with Executives as well as organizing and managing the operations of diverse office
environments.
KEY COMPETENCIES / STRENGTHS
• INTERMEDIATE TO ADVANCED EXCEL • PROJECT MANAGEMENT • PROCESS IMPROVEMENT
• ANALYTICAL • DETAIL ORIENTED • ORGANIZED
• CRITICAL THINKER • MICROSOFT OFFICE • VISIO/PHOTOSHOP/PUBLISHER
• EXCELLENT COMMUNICATOR • ADOBE ACROBAT • PERSONABLE
SIGNIFICANT ACHIEVEMENTS
At Imagine Solutions, received recognition for being instrumental in winning over clients that subsequently
led to securing a large account for the company.
During tenure with Certified Payment Processing was able to save the company a large payroll
overpayment
While with Certified Payment Processing, prevented a wage claim against the company by assisting
management discover why an employee was not paid correctly.
PROFESSIONAL EXPERIENCE
Certified Payment Processing Carrollton, TX 4/2008 – 8/2014
A direct, full-service provider of merchant services, debit and credit card processing, check services, gift cards, and
processing equipment.
Sales Operations Analyst
• Updated and maintained various Excel reports using pivot tables, formulas, charts, and graphs
• Effectively managed corporate sales team earnings, generating daily commission payroll for up to 300 employees
• Collaborated in the development of corporate communications and company used guides
• Consulted corporate IT to manage internal database used to calculate compensations for a sales force of
approximately 300
• Supported the VP/GM and VP of Operations in all facets of corporate reporting and project coordination
• Researched and resolved wage discrepancies
Imagine Solutions Dallas, TX 5/2005 – 2/2008
Deliver solutions for document and database storage through Enterprise Content Management (ECM) processes.
Corporate Administrator
• Collaborated with all employees, including upper management, with event planning and project coordination
• Assisted the Human Resources Director with new hire documentation and orientation
• Assisted the Controller with Payroll and basic Accounting
• Was responsible for bringing more organization to general office functions
• Was entrusted with highly confidential information

2. AMY C. ASHLEY PAGE 2
JCPenney Company Plano, TX 6/2002 – 9/2003
Retail department company
Executive Assistant
• Assisted with project coordination, internet research, expense reports, travel, calendar maintenance, timesheet logs, and
vacation schedules
• General administrative duties included greeting vendors and setting up the sample rooms for meetings with VP and
Buyers, running PowerPoint presentations during Division meetings, and backing up the Senior Executive Assistant,
when necessary
Occidental Chemical Corporation Dallas, TX 7/1998 – 2/2002
Major North American chemical manufacturer
Market Research Analyst
• Managed the Information Library, maintained the department’s intranet web site, performed internet research,
prepared PowerPoint presentations, scheduled conference rooms, coordinated travel arrangements and meetings,
monitored subscriptions, coded A/P invoices, distributed market information via email, and performed general
departmental duties
ADDITIONAL EXPERIENCE
Blockbuster Entertainment – Real Estate Assistant
Mary Kay Corporation – Transcriber
EDUCATION
Collin College, Plano, TX – Associate of Arts, with focus on Psychology
Pursuing Bachelor of Science in Psychology
PROFESSIONAL DEVELOPMENT
MS Access Workshop
Computer Science Training
TECHNICAL SKILLS
Microsoft Word, Excel, PowerPoint, Outlook,
Publisher, Visio, InDesign, PhotoShop, Acrobat
CERTIFICATIONS
Certified in CPR and FirstAid – 2002
Covenant Training Institute – Ministry Certificate – 2006
ASSOCIATIONS
Phi Theta Kappa Honor Society - Member since 2013
Gateway Church - Member since 2010
Covenant Church – Member 1995-2010
VOLUNTEER
Assistant Director, Media Department – Covenant Church 2008-2010
Life Team Co-Leader – Covenant Church 2002-2004
Youth Choir Leader – Covenant Church 1999