In this presentation, you will learn the process of communication which refers to the transmission or passage of information or message from the sender through a selected channel to the receiver overcoming barriers that affect its pace. The process of communication is a cyclic one as it begins with the sender and ends with the sender in the form of feedback. The communication process refers to a series of actions or steps taken in order to successfully communicate.

1. Process
of
Communication
By: Dr. Anukriti Sharma
Proffesor, SAGE Group

2. Communication is a process of
creating and sharing ideas,
information, views, facts, feelings,
etc. among the people to reach a
common understanding.
Communication

3. The communication process has several components that enable the transmission of a
message. Here are the various parts:
 Sender: This is the person who delivers a message to a recipient.
 Message: This refers to the information that the sender is sending or communicating to the
receiver.
 Channel of communication: This is the medium or method of delivering the message.
 Decoding: This is the interpretation of the message. Decoding is performed by the receiver.
 Receiver: The receiver is the person who is getting or receiving the message.
 Feedback: Feedback is the response given by the receiver and ensure the effectiveness of the
information given by the sender. This starts an interaction.
Components of Communication

5. The sender or the communicator is the
person who initiates the conversation
and has conceptualized the idea that he
intends to convey it to others.
Sender

6. The sender begins with the encoding process
wherein he uses certain words or non-verbal
methods such as symbols, signs, body gestures,
etc. to translate the information into a message.
The sender’s knowledge, skills, perception,
background, competencies, etc. has a great
impactonthesuccessofthemessage.
Encoding

7. Once the encoding is finished, the sender gets
the message that he intends to convey. The
message can be written, oral, symbolic or non-
verbal such as body gestures, silence, sighs,
sounds,etc.oranyothersignalthattriggersthe
responseofareceiver.
Message

8.  When sender gets the message he must
choose the medium through which he wants
to convey his message to the recipient.
 It must be selected carefully in order to make
the message effective and correctly
interpreted by the recipient.
 The choice of medium depends on the
interpersonal relationships between the
sender and the receiver and also on the
urgency of the message being sent.
 Oral, virtual, written, sound, gesture, etc.
are some of the commonly used
communication mediums.
Communication Channel

9.  The receiver is the person for whom
the message is intended or targeted.
 He tries to comprehend it in the best
possible manner.
 The degree to which the receiver
decodes or understands the message
depends on his experience, knowledge
of the subject matter, trust and
relationship with the sender.
Receiver

10. The receiver interprets the sender’s message and tries to understand
it in the best possible manner. An effective communication occurs
only if the receiver understands the message in exactly the same
way as it was intended by the sender.
Decoding

11. The Feedback is the final step of the
process that ensures the receiver has
received the message and interpreted
it correctly as it was intended by the
sender. It increases the effectiveness
of the communication as it permits
the sender to know the efficacy of his
message. The response of the receiver
can be verbal or non-verbal.
Feedback

12. The Noise shows the barriers in
communications. There are
chances when the message sent
by the sender is not received by
the recipient.
Barriers