1. Robert M. Goins
501 S. Lee street, Gastonia, NC 28052 | 704-964-2785 | z.goins2785@gmail.com
Summary
· Dynamic, performance driven, and results-oriented professionalbased on experience and education.Equipped
with excellent written, and verbal communication for maintaining outstanding public relations, and strategic
partnerships.Creativity, and detail-oriented skills to excel in a fast paced environment. Outstanding interpersonal
and leadership skills.
Education
BUSINESS ADMINISTRATION | MAY 2017 | STRAYER UNIVERSITY
· I am currently working toward an Associates in Information Systems
· Related coursework completed:
· Business Law I & II
· Microsoft Office( PowerPoint, Access,Word,Excel)
Skills & Abilities
LEADERSHIP AND MANAGEMENT
· Skilled at multitasking, planning, and goal setting that drive revenue increase and business growth.
· Ability to work with little to no supervision
· Multi-tasking professional
· Very well organized
· Able to develop and keep good standing relationships with customers/clients
· Accountable and reliable
SALES
· A Sales profitability upturn can easily be achieved, by establishing and nurturing customer relations to generate
repeat and referral business.
· Interpersonal skills that will earn and keep customer relationships
COMMUNICATION
· Exceptional team player with solid communications for sharing knowledge, and contributing to the company’s
bottomline.
· Excellent verbal and written communication skills
Skills & Abilities
LEADERSHIP AND MANAGEMENT
· Skilled at multitasking, planning, and goal setting that drive revenue increase and business growth.
· Ability to work with little to no supervision

2. Page 2
· Multi-tasking professional
· Very well organized
· Able to develop and keep good standing relationships with customers/clients
· Accountable and reliable
SALES
· A Sales profitability upturn can easily be achieved, by establishing and nurturing customer relations to generate
repeat and referral business.
· Interpersonal skills that will earn and keep customer relationships
COMMUNICATION
· Exceptional team player with solid communications for sharing knowledge, and contributing to the company’s
bottomline.
· Excellent verbal and written communication skills
Experience
WIRE TECHNICIAN | AT&T | JANUARY 2015-PRESENT
· #1 in sales in my workgroup. Offering customers an upgraded version of their services at a reasonable price
· Investigating and researching the latest in pricing, in the ever changing prices and packaging, to offer the best solution
with our customers to meet their current needs
· Transporting ADSL/VDSL signal from the SAI to and into each customer’s home, or place of business
· Delivering exceptional customer service, at the highest levels
APPLICATIONS ENGINEER | PRIMA POWER | JUNE 2014-OCTOBER 2014
· Travelled throughout the U.S. meeting with customers and training employees on the various aspects of
CAD/CAM software and training the customer on how to properly operate and maintain the machine they just
purchased
· Mapped directories, creation of new folders, and worked with .exe, .zip, .pdf, .dxf, .dwg, .nsf, and various other
file extensions, often changing formats to suit customer specific needs.
· Taught one on one and group training
PR/SALES/TECHNICIAN | AURORA TECHNOLOGY | SEPTEMBER 2011-SEPTEMBER 2013
· PR relations for the company involved maintaining a strong personal, referral, and business relationship with
clients, and future clients. Negotiations and constant contact on company, and personal time to ensure all
equipment was up-to-date and operating correctly. Increased company sales and revenue by successfully offering
new customers more equipment inside their establishment. Kept maintenance, sales,records and schedules via
Microsoft Office.
MANAGER/BARTENDER | KEROSENE BAR | AUGUST 2010-SEPTEMBER 2012
Increased sales by 65%. Strong personal skills, and the ability to cope with pressure helped to keep a strong
returning and referral customer base.Operated POS system. Opened and closed with all duties. Resolved customer
issues and complaints. Excelled to manager in 4 months which included inventory,overseeing employee duties,and
implementing new ideas to attract new customers.Overseeing, arranging, and managing events .
Additional work history

3. Page 3
SHEET METAL PROFESSIONAL |ACCURATE STAFFING/MARSHALL AIR SYSTEMS | SEPTEMBER 2013-
JUNE 2014
· Ability to operate shear, punch, laser, press brake to manufacture HVAC equipment for fast food chains. The only
individual in the department with the ability to operate every job in the department. Ability to fill in when machine
operators are absent.Special projects and work as a lead man on a full time basis.
MACHINIST/ ASSEMBLER | EATON CORPORATION | MAY 1997-AUGUST 2010
· Operated, maintained, and overseen 3 employees on 12 manual and CNC machines on a product flow line.
Increased productivity through ongoing changes to CNC programming in a fast paced environment. The last 8
years worked on a fast paced assembly line, producing transmissions every 2 minutes. Became a rover with
knowledge of all jobs on a 40 job line within 3 months. Repaired, tore down and completely put transmissions
back togetherfrom start to finish.
CABLE TV INSTALLER | EDWARDS COMMUNICATION | MAY 1994-MAY 1995
· Installed tv cable from Hardline to house in various conditions and spaces. Installed inside of house and
underneath house, brand new installs or replacing indoor connections.Buried and hung cable from pole to pole, as
needed,Disconnections as well. Troubleshooted connections indoorand outdoorto resolve connection/
communication issues.Worked with customers on resolving issues and talked with them on upgrades to improve
their viewing.