1. KEVIN MOORE kevinmoore055@gmail.com 613-658-2669
45 CENTRE ST. PO BOX 176 SPENCERVILLE ONTARIO KOE 1X0
RELEVENT SKILLS
Extensive experience with retail sales & customer service with excellent communication,
organization, administrative, & problem solving skills. Highly competent in the following:
 Customer Service & Satisfaction
 Inventory Control
 Purchasing
 Stockroom Management
 Shipping/Receiving
 Office Administration
 Inter-department Communication
 Time Management
 Report Design and Generation
 Procedure Planning & Training
COMPUTER SKILLS
 Inventory Management  Point Of Sale  MS Excel & Word  Typing @ 35 WPM 
WORK EXPERIENCE
Inventory/Sales Associate Rona Store Ottawa 1-1/2 Years
 Maintained accurate Inventory Database through count adjustments, problem solving,
tracking, and the ongoing improvement of material flow procedures
 Provided quality customer service
 Performed Office Administration duties including payroll, report generation, accounts
payable, Purolator account management, filing, and employee record maintenance
Warranty Administrator Tallman Truck Centre Kemptville 4 Mths
 Processed customer warranty claims through manufacturer websites based on
information collected from the customer, our mechanics, and the system database
 Worked to improve customer satisfaction by closely monitoring daily progress reports
 Greeted and assisted customers at the main service desk
 Managed the parts room to ensure the timely return of warrantied parts to our suppliers
 Daily interaction with managers, parts department, sales staff, and mechanics
 Kept department managers up to date with reports and informative meetings
Store Manager Stay Organized Store Ottawa 6 Years
 Supervised staff and in-store designers and liaison with our cabinet shop and installers
 As Head Purchaser I sought out new products on-line and at trade shows and increased
our vendor base from 10 to 90 suppliers across North America
 Managed the Inventory database through item setup, receipt, count adjustments, price
changes, and promo setups which led to increased efficiency and profit
 Responsible for freight, customs, tracking, and invoice approval of inbound shipments
 Merchandised and stocked showroom and maintained organized stockroom
 Responsible for client and staff scheduling as well as procedure planning and training

2.  Created templates, forms, purchase orders, and training materials using Excel and Word
KEVIN MOORE kevinmoore055@gmail.com 613-658-2669
45 CENTRE ST. PO BOX 176 SPENCERVILLE ONTARIO KOE 1X0
Sales Associate HMV Store Ottawa 3 Years
 Assisted customers by answering their questions and helping them locate what they
were looking for either in the store or on the corporate database
 Used the computer workstation to provide information and place special orders
 Re-stocked and re-merchandised both regular and display areas
 Participated in staff meetings to solve problems, boost morale and improve efficiency and
customer satisfaction
Cabinetmaker Fineline Fabrications Ottawa 3 Years
 Worked in the plastics shop in the manufacture of cabinets, display cases, benches,
safety shields & guards, and various custom fabrication jobs
 Operated panel saw, table saw, band saw, drill press, router table, buffer, sanders, etc.
 Key clients were Nortel, JDS Uniphase, and the Museum Of Civilization
Night Grocery Manager LOEB Grocery Store Prescott 5 Years
 My team excelled at having the store ready for the customer every morning through shelf
stocking, re-merchandising, and the display of all current flyer items
 Supervised crew of 3–5 staff
 Responsible for purchasing of entire grocery department
 Received product and verified accuracy of manifest
Inventory Clerk Motorola Toronto 2 Years
 Created material movement flowchart of processes and transactions from receiving to
shipping of finished goods to problem solve and improve procedures, quality, & accuracy
 Performed cycle counts and performance audits to improve inventory database integrity
 Maintained effective communication with all departments to resolve discrepancies
 Designed and generated reports and graphs to track and improve work quality
EDUCATION
Computer Programmer Diploma CDI College Ottawa
Electronics Technician Diploma St. Lawrence College Brockville
APICS Inventory Management Certificate Motorola Ltd. Toronto
PROFESSIONAL REFERENCES available upon request