1. Meredith K. Logan
207 Wadsworth Rd. Spartanburg, SC 29301- (864)450-8006
OBJECTIVE
To secure a position which will utilize my strengths, skills, and ability while contributing to the
success of a growing organization.
STRENGTHS
• Strong customer service and computer skills
• Experience in maintaining effective customer and vendor relationships
• Successful in establishing productive work relationships
• Excellent organizational skills and communication skills
• Work well under pressure while maintaining schedules and deadlines
• Able to handle a variety of tasks simultaneously
• Self motivated and eager to succeed
• Computer experience to include Microsoft Windows Platform, Microsoft Office
Suite; Proficient in Word, Excel, PowerPoint, Publisher, and Outlook
EDUCATION
Greenville Technical College
Business Management Program with emphasis in Customer Relations
EMPLOYEMENT HISTORY
SYNNEX Corporation
Business Development Representative II 10/2015 - Current
• Responsible for growing, renewing, up-selling, and closing Day 1 Contract Services for
HPE and HPInc
• Proactively develop new ways of uncovering business while building and maintaining
customer relationships
• Work directly with HPE and HPInc to create Day 1 quotes and analyze and review
• Creates customer reports and make group presentations via webinars.
• Set up parts in Part Maintenance and process PO’s in Web Quote
• Call on monthly renewals to ensure they renew on time
CONCENTRIX
Business Development Representative 08/2013 – 10/2015
• Focus on developing and expanding new reseller partners
• Develop and maintain customer and vendor relationships
• Keep track and follow up with of all current opportunities
• Provide assistance with Enterprise Authorization and Specialist Designation Planning
• On boarded 16 new partners from Extreme to HPN in 6 months with NET revenue goal
of $16M combined to reach in 1 year
ALORICA / SAMSUNG
Customer Service Representative 08/2010 – 12-2011
• Handled incoming calls while helping customers with their home appliances
• Researched and troubleshot customer's issues
• Helped customers with their appliances and explained how to use them
• Worked with Microsoft Programs, SAP, Internet Explorer, and Soft Phone
AWARDS
• Agent of Month: Alorica/ Samsung November – December 2011
• Unsung Hero Award: Concentrix 2014