1. Darci L. Dame
http://www.linkedin.com/pub/darci-carpenter/23/390/890
67 Emery Street
Sanford, ME 04073
207-490-0263
ddame@gcaservices.com
Customer Service Representative ♦ Machine Operator ♦ Respected Account Manager
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As an extremely hard working, motivated manufacturing operator I earned the respect and
admiration of many coworkers, clients, and colleagues. Successfully utilized versatility and a willingness
to learn by cross training in several departments, as well as numerous machines. Reached and often
exceeded target production goals monthly, often producing the highest production performance in the
department. I provided exemplary customer service by acting as a liaison to the finishing floor, giving
our clients the utmost in quality control and satisfaction. I am now an account manager with GCA
Services Group running a contracted staff of 12 people. Through my efforts the account has grown in
profits consistently year to year and my reviews have been outstanding. I am looking to find a company
that I can grow with.
Expertise
Polybag operation Account Manager MS Office Application
Saddle stich operator Quality control Scissor lift licensed
Mailing operator Customer service exceeds expectations
Folder operator Housekeeping Forklift license
Dental Assistant Patient Care Inventory
Detail oriented Dependable Reading and sorting mail
Professional Experience
♦ Maintaining weekly operating reports, adhering to budgets, and implementing safety guidelines
♦ Hiring and discipline of crews
♦ Strong team leader
♦ Cross trained at every opportunity to improve my knowledge of the workplace
♦ Trained and provided support to new employees in both department expectations and personal
safety
♦ Reviewed quality control issues, helping clients problem solve as well as providing the client
tools to implement their visions
♦ Troubleshooting issues, tracking errors, and coming up with viable solutions in a coordinated
effort with managers, clients, and customer service representatives
♦ Implemented OSHA in a medical practice by insuring all safety requirements were met
♦ Working as a team with coworkers to produce the highest quality product
♦ Accomplished in retail service as a retail department head, customer service representative, and
a cash office controller

2. Darci L. Dame Page 2 of 2
Accomplishments
♦ Became a trusted and respected quality control advisor
♦ Grew as an employee from a general labor position to a skilled operator position
♦ Completed courses in Dental Assisting and Dental Radiography
♦ Successfully obtained the skills required to operate up to 6 different machines
♦ Recognized and awarded repeatedly for exceeding company production goals
♦ Completed literacy tutor training
♦ Recently renewed 3 year contract with client
Employment History
GCA Services Group 207-451-0711
Pratt and Whitney
Account Manager Dec. 2010 – Current
North Berwick, ME
University Systems of New Hampshire, Durham
Purchasing Assistant (Temp) Oct. 2010 – Nov. 2010
York Family Dental, York, ME 207-363-7102
Dental Assistant/ Office Manager Jan. 2010 - May 2010
R.R. Donnelly and Sons, Wells, ME 1-800-367-5690
Machine Operator / Floor Coordinator Nov. 1995 - May 2009
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Education and degrees
♦ Associates Degree Y.C.C.C. General Studies
♦ Graduated from Springfield High School in Springfield, VT
♦ Completed Dental Assisting and Dental Radiography course at York County Community College
♦ State board licensed dental radiographer
♦ Completed literacy tutor training through the literacy volunteers of greater Sanford (certificate
awarded)
♦ C.P.R. Certified
References upon Request