Gerald Brickel has over 15 years of experience in accounts receivables, data entry, and customer service roles. He graduated from Concordia University in 2005 with a Bachelor's degree in Business Administration. Currently, he works as an Accounts Receivables Clerk at Advance Central Services, where he uses Excel to reconcile advertising data from multiple systems and move files to a document management system. Previously, he held various roles at The Oregonian Media Group including Sales Service Assistant, Proofreader, Tear Sheet Coordinator, and Pre-Press, where he consistently exceeded performance standards through accuracy, speed, problem-solving and process improvements. He also co-owned and managed Pinoy Enterprises from 2002-2004.
Gerald Brickel's Resume Highlighting 15+ Years Accounts Receivable and Customer Service Experience
1. GERALD BRICKEL
9322 SW Tonopah St ● Tualatin, Or 97062
971.533.2315 ● gbrickel2@gmail.com
EDUCATION
Concordia University, Bachelor of Science in Business Administration – Graduated 2005
ACADEMIC ACHIEVEMENTS
- Concordia University –
Magna Cum Laude, Dean’s List, Sigma Beta Delta International Honorary Business Society
ADDITIONAL SKILLS
● MS office (EXCEL, WORD, POWERPOINT, OUTLOOK).
● Knowledge of Docuware, Box, Salesforce, QlikView, Mactive, Salespoint, SAM.
● Problem Solving, Teamwork, Multitasking, Organize.
● Notary.
PROFESSIONAL EXPERIENCE
ADVANCE CENTRAL SERVICES/THE OREGONIAN MEDIA GROUP / Portland,
Oregon ● 2014-current
Accounts Receivables Clerk
● Extensive use Excel to reconcile all publications (Oregonian, Washington Hillsboro
Argus, and Special Sections) so that all ads are accounted for and that the lineage is
correct using three programs in QlikView (AA, MP and Core).
● Use Excel to reconcile all Preprints using Salespoint, SAM and QlikView programs for
total preprint insert count and revenue.
● Oversee all IO’s in SharePoint.
● Move files to Docuware.
● Apply ad cost to COB and Exchange accounts to zero out the balances.
● Answer phones, check emails in Outlook and use Skype for meetings.
Accomplishments:
Scanned IO orders and put them into a centralized location that makes it easier to locate them
at any given time, put in charge by my manager to document the “how to process” for Paper
count, Pre-Prints, Salesforce and Docuware.
THE OREGONIAN MEDIA GROUP / Portland, Oregon ● 1999-2014
Sales Service 2 Hybrid
● Trainer of new sales service assistants.
● Used MIS system to run financial numbers for managers.
● Input single, multiple, split ad orders and digital orders, enter billing, filled out contracts,
and entered new customers in Salesforce and Mactive.
● Responsible for coordination of blitz orders and decide who get to run their ads.
● Fax, answer phones, call customers and looked up customer information on the computer.
2. Accomplishments:
Consistently recognized as having one of the highest ad entry rates per month with the least
amount of errors, was recognized by the division manager as an asset to the department and
given the added responsibility of being his personal assistant, made seating maps in Excel to
make it easier and faster to find others in the department, and was the only sales assistant
trained in our reporting analytics software called QlikView to pull revenue reports as needed.
Pre-press/Proofreader
● Proofread advertisements, paginate and print out ad pages to check for accuracy and
proper layout.
● Coordinated with ad designers and sales people to meet priority deadlines.
● Filed ads so they are easily accessible for later dates and answer phones.
Accomplishments:
Within less than a year was given additional responsibilities of checking page layout due to
my speed, accuracy and level of education.
Tear sheet Coordinator
● Sent out a high volume of copies of ads to customers, help customers and sales people
over the phone, fax, look up information on the computer and pagination.
Accomplishments:
Consistently recognized as top performer in speed and accuracy at doing tear sheets,
reorganized the area to create a faster workflow not only at my work but anyone who came to
my area in need of ads, became the only tear sheet coordinator to be given the added
responsibility of doing pagination, and was recognized for coming up with the idea of using
smaller envelopes, saving the company great expense in mailings.
PINOY ENTERPRISES / Newberg, Oregon ● 2002-2004
Co-Owner/Manager
● Ran daily operations.
● Buyer of store products using multiple suppliers.
● Organized store layout and changes to better serve customers and sales, shelving/stocking
and cashiering.
Accomplishments:
Built business from idea to reality, minimized product expenses by finding and researching
multiple distributors, and used QuickBooks and electronic scanners to keep inventory and
revenue accurate.