1. CHRISTOPHER WHITE YELLIG
2514WhiteOakRoad
Raleigh,NC27609
chrisyellig@gmail.com (919) 606-7571[M]
OPERATIONS ADMINISTRATION / HUMAN RESOURCES
CUSTOMER ORIENTED - TEAM BUILDER - RESULTS FOCUSED
Human Resources Administrative Professional focused on business strategy, organizational leadership, and product and
market development. Creative, decisive, personable, and action oriented.
CORE COMPETENCIES
Sales Representative / Development
Direct / Indirect Client Contact
Client Base / Sales Performance
Document & Report Construction
Bilingual: English & Spanish
Accounts Payable / Invoice Processing
Client Relationship Management
Analytical and Innovative Problem Solving
Excellent Writing Skills / Written Communication
Dynamic Team Leader / Mentor
Results- driven Work Ethic / Initiative Taking
Exceptional Interpersonal Communication Skills
Multi-Tasking Ability / Task Prioritization
Consulting Coach / Detail Oriented
Able to read people easily
Calculated Risk Taker
Fast Learner / Out-Of-The-Box Thinker
Professional / Accountable / Responsible
PROFESSIONAL PROFILE
Champion of Business Development and Understanding and Communicating with Clients/Customers
Proven relater and strategic thinker directing business improvements to products, processes, human resources, internal and ex ternal
customer service.
Liaison & Partnership Developer
Consistent focus on providing the highest standards of customer relationship excellence. Strategically partners with management to
guide executive relationships. Demonstrates aptitude in understanding business forces to apply creative approach and customer delivery
solutions. Ability to articulate project vision and engage people’s passions and talents to reach goals.
Effective Sales / Sales Support / Team Growth and Management
Proven ability to meet and exceed company goals and objectives, seasoned decision maker who can effectively work with all lev els of
people in the organization. Creates a team-oriented environment focused on results and overall profitability.
EDUCATION & TECHNICAL PROFICIENCIES
NORTH CAROLINASTATE UNIVERSITY, Raleigh, NC
Bachelor of Arts- Psychology (2013)
BROUGHTONHIGHSCHOOL, Raleigh, NC (2006)
Technical Proficiency:
- Mac OS X
- Microsoft Windows (XP, Vista, 7, 8)
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
DON QUIJOTE SCHOOL, Salamanca, Spain
Diploma of Proficiency Conversational Spanish (2013)
COMMUNITY INVOLVEMENT / VOLUNTEERISM

2. » NCSU Spanish Fair - 2011-2012
» El Pueblo Inc. Spanish Community Support : 2011- 2013
» Meals on Wheels – 2006-2012
» Colegio Delibes Spanish School – Summer 2005
» Guatemala Orphanage: Volunteer - Spring 2006
CHRISTOPHER WHITE YELLIG Page 2 of 2-
PROFESSIONAL EXPERIENCE
CISCO SYSTEMS
Virtual Sales Analyst / Program Lead
● Provide mid-high touch support to Cisco's sales team via email, Cisco Jabber, WebEx, and IP telephone. Analyze and correct
issues with deals on web tools, Cisco Commerce Workspace and Salesforce.com. Work with Cisco Account Managers to manage,
create, and submit deals using the web tools, providing them time back to focus on customer relationship and collaboration.
● Train new Account Managers and Cisco Partners in pre-sales operations and the use of Cisco Commerce Workspace and
Salesforce.com. Work closely with Cisco Partners, Partner Account Managers, and Systems Engineers including using live support
via WebEx conferences to build Cisco Channel Partner development and relationships.
● Program Lead for Cisco Partner Certifications and Specializations in the Productivity Office, providing support for this as well as
other Cisco Partner programs. Train and teach colleagues in the office and mentor new hires.
PETPAD, Cary, NC
Sales Associate (October 2012-May 2013)
● Focused, listened, and responded to each set of client needs, creating awareness of the services available in
store. Created ongoingcommunicationwithclientsto affect relationships beyond typical purchases; assisted with point
of sale items and provided special purchase assistance. Focused on top-tier performance, excellence in customer
relationship management, and superior product knowledge and application.
● Provided customerswithqualityproducts,service,and follow-up-consistentlyunder-promising andover-delivering. Set
standardsof leadershipandperformance,servingas an exampletosales teams,accomplishingpersonaland business
objectives, and carrying out all duties through effective planning, organization, coordination and measurement of
activities.
FUNCOM GAMING, Durham, NC
Customer Service Specialist for Spanish Speaking Customers (January 2008-January 2009)
● Cultivated customer trust by providing members with accurate information regarding benefit plans to assure member
and client satisfaction and accurate claims processing.
● Communicated,collaborated,andinteractedwithcustomersandtheSpanish speaking public on gaming inquiries and
concerns.Strivedto meetcustomerexpectations without exception and achieved highlypositive customer satisfaction
results with strategic objectives. Supported customers through answering inquiries regarding various technical
capabilities and overall satisfaction.
RUBY TUESDAY, Raleigh, NC
Server (December 2007-October 2008)
● Maintained assigned location by monitoring the floor of the restaurant, utilizing wait lists and pager technology, and
implementing customer service initiatives as necessary. Communicated with all restaurant personnel to ensure
efficiencyandinitiatedcordialand neighborlyrelationships with customers to guarantee great service and return visits.
GEORGE KNOTT ATTORNEY, Fort Myers, FL
Courier (May 2006-December 2006)
● Conserved attorneys’ time by reading, researching, reviewing, verifying, and routing correspondence, reports and
legal documents; drafted letters and documents; collected and analyzed information; initiated telecommunications;
organized client conferences and attorneymeetings; scheduled court reporters, expert witnesses, and other special
functions; coordinated preparation of charts
ZAYTOUN AND MILLER LAW FIRM, Raleigh, NC
Intern (September 2005-June 2006)
● Maintained attorney calendar by planning and scheduling conferences, teleconferences, dispositions, and travel;

3. recordedandmonitoredcourtappearance dates, pleadings, and filing requirements; monitored evidence-gathering;
anticipated changes in litigation or transaction preparation requirements.
Additional Information and References Available Upon Request