Johnathon Purdy is seeking a position that values continuous learning and problem solving. He has a Bachelor's degree in Business Management from Berry College, with a focus on entrepreneurship. His experience includes management roles in sales, project management, and as the COO of a college business. He is currently a Sales Operations Manager at Impact Telecommunications, where he manages projects, coordinates with various departments, and strengthens agent relationships.

1. Johnathon Purdy
157 Cambridge Circle Kingsland, GA 31548 | 912-409-3122 | Purdyjohnathon@gmail.com
Objective
· Find a position in which the willingness to learn and be challenged daily is valued in ways in which allow an individual
to grow and sharpen their ability to learn quickly and own not only their problems, but own and provide solutions to
problems that someone else on the team may face. Find work in a fast-paced environment in which large work-loads
keep you focused on your task at hand, while simultaneously require an appreciation for the ability to multi-task.
Education
BACHELOR IN SCIENCE| MAY 2015 | BERRY COLLEGE
· Major: Business Management
· Related coursework: Focus in Entrepreneurship
Skills & Abilities
MANAGEMENT
· Large Lead in Sales Department of North American Telecommunications DBA: Broadsmart.
· Ability to prioritize and re-prioritize as situations and needs change throughout the workday.
· Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work.
· Strong analytical and problem solving skills.
· Excellent attention to detail and follow through.
· Ability to work under deadlines and specific time frames.
· Ability to develop and maintain positive working relationships with internal and external customers.
· Ability to demonstrate initiative and to work with minimum supervision.
· COO of Odin’s Apparel (College Business Founded August 2015)
· Work daily with President of Company and handle tasks that require a higher level of urgency.
· Project Manager at Impact Telecom.
SALES
· Lead role in working with high profile clients and maintaining relationships with them, while maintaining some of the
highest margins in the Hosted IP PBX market.
· Past experience in both Business to Business and Business to Consumer environments allows for the adaptation to any
environment.
· High value on Multi-Tasking and accuracy while submitting proposals to the prospect in a timely, manner.
COMMUNICATION
· Experience with large-scale presentations in-front of large investors.
· Ability to Write Large, Detailed RFP [Request for Proposal.] in short periods of time.
· Example: While at Broadsmart wrote single handedly 96 page RFP for city of Anaheim California. [3 days].
· Excellent verbal and written communication skills

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· Highly customer service oriented
· On the spot Q&A experience.
· Large understanding of different levels of communication allow Johnathon to act as a bridge between both levels,
allowing parties to reach a common goal.
· Proficient in communication, both verbal and written.
LEADERSHIP
· Captain of NCAA Swim Team.
· Management of Sales Department when President is away on business.
· Motivate employees outside of Sales Department, as well as within.
· Relate to Employees, allowing for a more cohesive, unified group of individuals striving for well-being of company
· Do as I do approach.
· Project Manager at Impact Telecom.
· Lead Sales Team at Broadsmart.
Experience
SALES OPERATIONS MANAGER | IMPACT TELECOMMUNICATIONS | OCT 17- PRESENT
· Manage project once order is submitted.
· Strong ability to Multi-Task.
· Receive, review contract with customer/agent, enter information into billing software.
· Working remotely.
· Self-Motivating.
· Scrub and check for accuracy on Service Order Form, LNP, Toll Free Resporg, E911 Documents and any other
documents submitted with order.
· Supporting Channel Managers and their duties.
· Scheduling Implementation calls.
· Reviewing orders with End Users.
· Follow administrative process for customer set up.
· Coordinate planning calls to develop scope and communicate service requirements and client expectations
· Document final scope, timelines and pricing
· Establish signed orders for service
· Obtain client specific purchase orders, tracking numbers and approvals
· Coordinate with sales agents and channel managers, project management [Myself and my team], Sales Engineering,
Service Delivery, and Provisioning.
· Thoroughly communicate with all parties throughout service delivery process.
· If Changes Exist, I am to update all paperwork from the sales channel and make sure it matches the paperwork that is in
the hands of whichever party is responsible for the current role.
· Managing a team of Sales Engineers.
· Working as a lease-an between inter-company departments. (Sales, Service Delivery, Provisioning, Engineering, billing,
and Account Management)
· Strengthening relationships between Agents and building trust within the company and Master Agencies.
SALES SUPPORT SPECIALIST | NORTH AMERICAN TELECOM. DBA BROADSMART | NOV 2, 2015 – CURRENT
· Generate proposals
· Learn essential components and hardware involved with a Hosted IP PBX Phone Environment.

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· Learn the language of the Industry so you can communicate more easily with agents.
· Work on special projects. [RFP, new products, new software, and product placement on new technologies]
· Sales Engineer [Minor].
· Demo Products on Goto Meeting.
· Hit the monthly quota for the company.
· Work on multiple projects simultaneously while focusing on a high-level of accuracy.
· Handle responsibilities of President when he is away on business.
· Work closely with Consultants to develop solution high-functioning solutions for customers such as Advanced Auto
Parts, Yeti Coolers, NAPA Auto Parts, and many other widely recognized customers.
· Maintain relationship with end-user.
· Training of dealers on the differentiating features and benefits of Broadsmart.
· Demonstration of features
· Created one of the fastest turn-around times for proposal requests. (Generally under 20 minutes)
· High Level of Customer retention, finding a solution that mutually benefits both parties.
· Customer acquisition for prospective new customers.
· Keep track of sales numbers.
· Marketing and new product development.
· Increase of sales numbers from time of employment by 300%
· Creation of contracts and agreements (Manually without proposal generator).
· Creation of new pricing for new customers.
· Creation of prices for resale of equipment and non-provided services.
· Amortization of Capital Expenses into Operational Expenses on a daily basis.
· Creation of solutions for a la carte features.
· Work with Engineering Team to develop and price new products.
· Work with 3rd party leasing company.
· Develop Addendums (Manually).
· Self-Manage and Self-Motivate, manager works remotely in Dallas, TX.
· Daily experience in ADOBE, Word, Excel, Powerpoint, Publisher, and Outlook.
COO/ CO-FOUNDER | ODIN’S APPAREL | AUGUST 2015- DECEMBER 2015
· Large focus on marketing and merchandising based on base product.
· Market Analyst: Analysis of market trends and building a need when one does not exist.
· Management of employees that have 0 experience in the business environment.
· Management of Sales Team.
· Creation of prices that hit target demographics’ price point.
· Large presentations in-front of investors.
· Ordering and handling from international vendors.
· Large scale project management.
· Inventory management.
· Low-level of accounting.
References
THOMAS LANE [VP OF BROADSMART AND IMPACT]
2033343133
TLANE@IMPACTTELECOM.COM

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ANDREA LIGUORI LANG [DIRECTOR AT IMPACT]
6177213655
ALIGUORI@IMPACTTELECOM.COM
JEFF ANDERSON [CHANNEL MANAGER AT BROADSMART]
7272710701
LINDA MISKEW [COWORKER AND COLLEAGUE]
2144321489 EXT 61489
5712146294
LMISKEW@IMPACTTELECOM.COM
ED KANE [CHANNEL MANAGER AT IMPACT TELECOM]
8137282851 CELL
8135346200 WORK
EKANE@IMPACTTELECOM.COM