Job descriptions of staffs of food and beverage department

1. Job Descriptions
It is a documented profile of a Job. It has several
benefits to the individual and organizations such
as :
• It helps both a superior and subordinate to have
a common perspective of the job.
• It is a legal document in the case of any
litigation between the employer and employee.
• It acts as the basis of training an employee.
• It acts as the basis of evaluating an employee’s
performance. Now, lets study the brief Job
descriptions of all restaurant
positions

2. Restaurant manager
• Reports to: F&B Manager and General Manager
• Job summary: To recommend and meet budgets
and goals by leading a service team that ensures
quality service standards with personalized guest
attention.
• Supervises: Senior captain, captains, hostess,
servers, busboys and apprentices
• Limits of authority: Evaluate performance of
staff, discipline of staff, can void checks

3. Senior Captain
• Reports to: Restaurant manager and F&B Manager
• Job Summary: Organize, supervise and train all
service personnel in the restaurant with a view to
providing quick and personalized food and
beverage service to guests.
• Supervises: Restaurant captains, hostess, servers
and apprentices.
• Limits of authority: Recommending authority but
initiates the performance appraisals of staff for the
final approval of the manager.

4. Captain
• Reports to: Senior Captain and Restaurant
Manager
• Job Summary: To organize and supervise an
assigned restaurant station with a view to
providing fast and efficient food and beverage
service.
• Supervises: Servers, busboy and apprentices in
his/her charge
• Limits of authority: Only advisory to the Captain

5. Steward (Waiter)
• Reports to: Captain and Senior Captain
• Job Summary: To provide quick and personalized
food and beverage service to guests at allotted
tables as per standards of service laid down and to
guest satisfaction
• Supervises: Assistant waiters, busboys and
trainees.
• Limits of Authority: None

6. Restaurant Hostess
• Reports to: Senior Captain and Restaurant
Manager
• Job Summary: To receive and record table
reservations requested for the restaurant. To
extend warm and courteous welcome and
hospitality to guests visiting the restaurant and
allot them a table.
• Supervises: None
• Limits of authority: Can allocate tables
independently

7. Busboy (Assistant Waiter)
• Reports to: Station Captain and Senior Captain.
• Job Summary: To provide supportive help to
stewards in mis-en-place, clearance of soiled
dishes, table set-ups, replenishing guest water
and drinks, and ultimate food and bevarage
service to guests.
• Supervises: None
• Limits of Authority: None

8. Wine Butler
• Reports to: Senior Captain and Restaurant
Manager
• Job Summary: To present and serve wine and
spirits to guests as per the standards of the
establishment
• Supervises: None
• Limits of authority: May dialogue with guest
directly to procure business

9. Carver
• Reports to: Senior Captain and Restaurant
Manager
• Job Summary: To present and serve prepared
roasts to guests as per the standards of the
establishment.
• Supervises: None
• Limits of authority: May dialogue with guests for
the purpose of sales and service

10. Disc Jockey
• Reports to: Discotheque Manager and F&B
Manager/Owner
• Job Summary: To operate maintain and control
the audio-visual systems in the discotheque so as
to provide recorded music for dancing and
lighting effects
• Supervises: None
• Limits of authority: Recommending authority for
the purchase of music and equipments.