waiter

waiter

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  Giannopoulos Theodore Personal Summary Aconfident, hard working individual with a relaxed sociable demeanor and the required communicational skills needed to provide great customer service to the very highest standards. Having an approachable, cheerful personality and a proven ability to ensure that a customer experience is always relaxing and enjoyable. I study in the Coventry University on an undergraduate course, namely Business Administration and I am now looking for a job to support my stay in the UK.In addition I am searching one which will make best use of my existing skills & experience and also further my personal development. Work experience Music Restaurant Athens (120 customers capacity with a dancefloor) Waiter December 2010-May 2012 Responsible for looking after guests and attending to their needs during their visit. Welcoming them to the restaurant, escorting them to their table and also assisting them in menu decisions.  Receive food & drink orders & serve customer requests to the standards required and making recommendations from the menu if requested.  Serving dishes to customers at tables.  Ensure timely delivery of all food & beverage items to customers.  Understand menu content and keeping up to date with any menu changes.  Answer guest queries in a polite and helpful manner.  Clearing cutlery and dishes away from tables and maintaining cleanliness in dining area.  Passing food orders through to the kitchen staff promptly  Relaying, preparing and setting tables for the next guests.  Full product knowledge of all menu items and restaurant facilities and services.  Provided consistent prompt, friendly service.  Assisted Assistant Manager in closing restaurant . Restaurant Athens Waiter September 2008-May 2010 Same responsibilities with position mentioned above. Key skills AREAS OF EXPERTISE  Customer service  Hospitality  Communicational skills  Time management  Customer satisfaction  IT skills  Taking customer orders  PERSONAL ABILITIES  Having a tactful demeanour and being able to create a comfortable atmosphere for customers.  Possessing good observation skills as well as the ability to work alone or as part of a team.   Willing to work evenings and weekends.   Wowing customers with friendliness.   Willing to work long hours and having enough stamina to keep going.  Smartly dressed and having high personal hygiene standards.   Dedicated and loyal with high level of integrity.  Handling multiple priorities.   Motivation to learn new knowledge and skills.  Demonstrated attention to detail and initiative in demanding situations. RELEVANT ABILITIES  Assisting customers with queries in a professional, courteous and helpful manner.   Possessing knowledge of food & beverage policies and procedures.   Good Housekeeping duties.   Able to stay calm when confronted by rude or abusive customers and handle their complaints.   Ability to work in diverse environments and with diverse groups.   Able to take initiatives and work accurately under pressure atmosphere.    REFERENCES Available on request. CONTACT DETAILS Giannopoulos Theodore Mob:07596237204