1. Sagar Shamsingh Pardeshi
20/153, Laxmi Nagar near Ambedakar School
Parvati, Pune
Maharashtra
Pin 411009.
Mobile: 08083358914 / 08096528046 / 01-7759179
Email id: sagar.pardeshi30@outlook.com / sagar.nov30@gmail.com
Skype id : pardeshi.sagar30
OBJECTIVE: - To be associated with a progressive organization that gives me the scope to
Apply my knowledge and skills, and involves me as a part of team.
EDUCATION
High school/last grade completed:
Name of the College: Directorate of Vocational Education Training
Maharashtra State Mumbai
FCI College Pune
Course of study: Hotel Management.
Year of Passing: 2005 - 2006
COLLEGE
R.C.M. College of Commerce, Kasaba Peth, Pune
Course of study: H.S.C.
Year of Passing: 2003 - 2004
SCHOOL
Little Rock High School Pune.
Course of study: S.S.C.
Year of Passing: 2000 - 2001
2. Summary/Profile
• 12 years’ Experience in the Food and Beverage Sector.
• Result Oriented professional with experience in Strategic planning, Budgetary Control,
General Administration, Food and Beverage Operation, Event Management, Inventory
Management, Facility Management, Team Management.
• Adept at maintaining service standards / operational policies; planning and implementing
effective control measures to reduce running costs of the unit.
• Proficient in managing Menu Planning, Inventory Management and Maintenance of a
hygienic environment in the kitchen.
• Recognized for outstanding organizational skills, creativity, artistic display, public
relations and an ability to consistently exceed guest expectation.
• Excellent communication, interpersonal, relationship management and problem solving skills.
Work Experiences
Cumberland Hotel / Hotel NewCastle, Nigeria Lagos Currently
Working 2014 January
Operations Manager / Hotel Manager
JOB DESCRIPTION: Join as Operations Manager.
• Taking care of Food & Beverage Operation Restaurant, Banquets, Room Service, Rooms
Sales, Banquets Sales, House Keeping, Engineering (Maintenance), Reception,
Reservation, Collection and Daily Operations.
• Taking Care of Super Market.
• Daily check on Diesel consumption
• Purchasing Material from Local Market.
• Weekly Bar Inventory.
• Dealing with guest, taking booking sending quotation, fulfilling requirement.
• Supervising entire Restaurant Operations; inclusive of formulating & implementing the
department’s Standard Operating Procedures.
• Providing high quality services to achieve customer delight by extensive interaction with
guest and quick resolution of problems.
• Monitor the present and future trends, practices and systems in the Hospitality industry.
• Participate actively in selling the Hotel services through involvement with all potential
market clients.
• Leading efforts for streamlining processes and generating cost savings in operations.
3. • Reporting the cost of breakage and the weekly work schedules related to forecasted
house, banquet and outlets occupancies.
• Work getting done from respective outlets Supervisor & Heads.
• Working on Costing, MIS Report, Budget, Daily reports and Daily Restaurant Sale.
• Hygiene training.
• Compliant Handling & resolving them.
• Monitoring staffing levels of the outlets; ensuring that all the staff of the outlet adheres to
department’s operational strategies.
• Monthly/Weekly Inventory update.
• Weekly Bar Inventory.
• All Paper works.
• Restaurant Promotion, Food Promotion.
• Making sure all operation moving smooth without complaint.
• Taking Care of Out Door Catering Party’s.
• Can handle 2000 to 3000 pax Catering with smooth operation.
Privileges Hotels Group, Pune Worked 2012 to 2014
Operations Manager
JOB DESCRIPTION: Join as Operations Manager (Food & Beverage)
• Taking care of Food & Beverage Operation Restaurant, Banquets, Bar, Coffee shop,
Room Service, Sales, Rooms Sales, Banquets Sales, House Keeping, Engineering
(Maintenance), Reception, Reservation and Daily Operations.
• Dealing with guest every day, taking booking sending quotation, fulfilling requirement.
• Supervising entire Restaurant Operations; inclusive of formulating & implementing the
department’s Standard Operating Procedures.
• Providing high quality services to achieve customer delight by extensive interaction with
guest and quick resolution of problems.
• Monitor the present and future trends, practices and systems in the Hospitality industry,
determine and ensure execution of competitive programs.
• Participate actively in selling the Hotel services through involvement with all potential
market clients.
• Leading efforts for streamlining processes and generating cost savings in operations.
• Ensure profitability of operations and supervise all aspects of Kitchen management
including menu-planning, monitoring food production to ensure compliance with quality
& hygiene standards.
• Develop measures to maximize productivity of both service and production areas and
ensure implementation of planned strategies.
4. • Reporting the cost of breakage and the weekly work schedules related to forecasted
house, banquet and outlets occupancies.
• Planning monthly budgets for each outlet.
• Giving monthly target to each sales person to achieve budget.
• Planning Food Festivals in Restaurant every month to achieve budget.
• Planning different packages in Restaurant for Group, Kids, Corporate, Family, Couple,
Bookers, Regular guest.
• Work getting done from respective outlets Supervisor & Heads.
• Working on Costing, MIS Report, Budget, Daily reports and Daily Restaurant Sale.
• Hygiene training.
• Compliant Handling & resolving them.
• Monitoring staffing levels of the outlets; ensuring that all the staff of the outlet adheres to
department’s operational strategies.
• Monthly/Weekly Inventory update.
• All Paper works.
• Restaurant Promotion, Food Promotion.
• Making sure all operation moving smooth without complaint.
• Can handle 1000 to 1500 pax out door catering (ODC) with smooth operation.
Seasons Hotel, Pune (2 Years Experience) 2010-2012
Managed by Concept Hospitality Pvt. Ltd
Restaurant Manager / Banquets Manager / Banquets Sales Manager
JOB DESCRIPTION: Join as Restaurant Manager
• Making Power Point Presentation every month and presenting to General Manager.
• Strategy for achieving budget every month.
• Taking care of Restaurant Operation, Banquets Sales and Banquets Operation.
• Contact Guest, Banquets Booking, and Room Booking, Know the requirement, and
Fulfill the requirement, sending quotations, Negotiation, confirmation, blocking the
venue.
• Handling all Banquets operations and Banquets Sales.
• Supervising entire Banquets and Restaurant Operations; inclusive of formulating &
implementing the department’s Standard Operating Procedures.
• Handling banquets events with smooth operation.
• Handling Complaints & resolving them.
• Providing high quality services to achieve customer delight by extensive interaction with
guest and quick resolution of problems.
• Taking extra care of booker (main guest) making him comfortable.
• Planning menu for an expensive repertoire of menus along with portion standardization.
• Up selling.
• Weekly & Monthly Inventory update.
5. • All Paper works, logs, Staffing, MOD, and Liquors Store update.
• Restaurant & Banquets Store Food, Beverage and General weekly updates.
• Weekly Inventory
• Sales Call.
• Weekly training (Hygiene, Service, Food, Liquor.)
• Making sure all Restaurant function smoothly.
• Planning for Restaurant festival every month to achieve monthly target.
• P&L report account (Food & Beverage Service, Food & Beverage Production, Front
Office, Maintenance, House Keeping, Security, Store, Daily Reports Update from
Finance and Accounts.)
Hotel Parc Estique, Keys Group of Hotels, Pune
(2 Years Experience) 2008 - 2010
Sr.Captain.
JOB DESCRIPTION: Join as Captain, got promoted as Sr.Captain
• Handling all Restaurant Operation & Banquets event.
• Taking care of Banquets Operation, Room Service and Restaurant Operation.
• Contact Guest, Know the requirement, and fulfill the requirement, sending quotations.
• Taking care of Restaurant Store Food, Beverage and General.
• Billing, Monthly Inventory and Hygiene Training.
• Daily Briefing, Allocation.
• Taking Weekly Training ( Restaurant Service, Table service, Silver service, Soft
Beverages service, Hard Drinks service, Starter service, How to do clearance, Buffet
layout, Bar Counter setup, Personality development, Body Language, Grooming,
Hygiene, Different Type of setups, Banquets bar display layout, )
• Food & Beverage Operation ( Restaurant, Banquets, Bar, Coffee Shop)
• Planning for Restaurant festival every month to achieve monthly target.
Hotel Le Meridien, Pune (6 Years Experience) 2002 - 2008
Sr. Steward
JOB DESCRIPTION: Worked as Sr. Steward
• Banquets operation
• Serving starters, Food pickup, Water counter, Salad bar, Soft drinks services, Welcome
drinks services, Hard drinks services.
• Taking care of Bar Counter, Buffet Counter.
• Taking care of Banquets Store Food, Beverage and General store.
6. • Handling Shift (morning / second / night)
• Attending training.
• Area Cleaning and Hygiene.
Mural Activity
• Starwood Prefer Guest Best Employee (Hotel Le Meridien, Pune)
• Certificate for Appreciation (Hotel Parc Estique, Pune)
Inventory, Equipment & Quality
• Directing inventory for all Small Ware, Cutlery & Crockery, Bond Items, Liquor and
other food supplies.
• Conducting hygiene inspections and conveying feedback to operating staff for any
discrepancies found in standardized norms.
• Performing regular / physical check for inventories of food & bar supplies, assessing
projected needs and ordering food & bar supplies for daily operations.
Customer Relationship Management
• Ensuring customer satisfaction by achieving delivery of service quality norms by
interacting with clients, handle guests requests & resolving complaints.
• Executing policies & procedures in the operating systems to achieve greater customer
delight.
• Delivering high-value restaurant services to upscale clients for exalting their satisfaction
levels.
• Organizing in-house events for guests for their leisure and comforts.
Team Management
• Staff training, making duty rosters, setting objectives for employees.
• Recognizing the staff by giving incentives; delivering high quality standards through
continuous supervision and training.
• Conducting practical and theoretical training programs to enhance skills and motivational levels.
Personal Details
Father's Name - Shamshing D. Pardeshi
Mother's Name: - Mangala S. Pardeshi.
7. Wife Name: - Urmila S. Pardeshi
Date of birth: - 30 November-1983
Nationality: - Indian
Marital status: - Married
Languages known: - English, Hindi, Marathi
Hobbies: Bike Riding, Plying Cricket, Listing Music
Reference
Name Occupation Years Known Contact
1. Mr.Mahendra Restaurantl Manager 2 Years 9890439306
Seasons Hotel
2. Mr.Ravindra Restaurant Manager 7 Years 9767974789
Hotel Parc Estique Pune
I solemnly declare that the statements made by me in this resume are correct to the best of my
knowledge and belief.
Name : Sagar S Pardeshi
Place : Nigeria, Lagos