Puestos de trabajo en un restaurante.

1. POSITIONS AT A
RESTAURANT

2. • As you know, a restaurant needs efficient people in all its areas in order
to have success. Below, we have the most important positions you can
find at restaurants. It’s important you know that not all the restaurants
have the budget to have of all these positions. Sometimes, there are
only 4 or 5 workers depending on the restaurant. But, it is important
you know the positions every single restaurant should have.

3. General Manager
• Job Description: General managers play a key role in every restaurant. They are
responsible for hiring applicants, letting employees go, training new hires, overseeing
general restaurant activities, and working on marketing and community outreach
strategies. They may also help to set menu prices and purchase supplies.
• Job Requirements:
• Excellent people skills
• Cool under pressure
• May require a 2-4 year degree and/or experience

4. Assistant Manager
• Job Description: Second in command, but not less important, assistant managers
are essential for every busy restaurant. They assist the manager with training duties,
help with scheduling, oversee employees, and fill in if the manager has the day off.
• Job Requirements:
• Excellent people skills
• Cool under pressure
• May require a 2-4 year degree and/or experience

5. Line Cook
• Job Description: Although the duties differ depending upon the establishment, line
cooks can be found in most restaurants, excluding fast food. A line cook may be
responsible for one or multiple areas of the kitchen, such as the grill or fryer,
depending upon the size and scale of the restaurant.
• Job Requirements:
• Works well with others
• Ability to work quickly and efficiently
• Experience in a restaurant kitchen may be required

6. Dishwasher
• Job Description: Essential members of any restaurant staff, dishwashers are
not only responsible for making sure dishware is spotless, but they must also
keep the kitchen clean and clear of garbage and hazardous clutter.
• Job Requirements:
• Works well with others
• Ability to work quickly and efficiently

7. Drive-Thru Operator
• Job Description: When customers want food in a hurry, drive-thru operators must
use active listening skills to ensure customer satisfaction. They are responsible for
providing friendly customer service while using the cash register, taking orders, and
delivering the food through the window.
• Job Requirements:
• Excellent people skills
• Superb listening skills
• Cash handling skills

8. Fast Food Cook
• Job Description: Like the name suggests, fast food cooks must be able to
prepare orders in a timely fashion. They work with equipment such as deep
fryers, grills, and sandwich makers.
• Job Requirements:
• Works well with others
• Multi-tasking and time management skills
• Ability to work quickly and efficiently

9. Cashier
• Job Description: Like the drive-thru operator, cashiers must accurately record a
customer’s order and handle cash to process the transaction. Cashiers must be able
to listen when customers have problems or concerns with their orders and respond
to their questions appropriately.
• Job Requirements:
• Excellent people skills
• Listening skills
• Cash handling skills

10. Short Order Cook
• Job Description: Short order cooks can be found in diners and fast casual eateries,
serving up quick recipes like breakfast foods, sandwiches and burgers, and even
salads. They must be able to work quickly and competently, as well as prepare
several orders at once.
• Job Requirements:
• Works well with others
• Ability to work quickly and efficiently
• Experience in a restaurant kitchen may be required

11. Barista
• Job Description: At any coffee shop or cafe, you can find a barista making your
favorite drinks. Baristas are responsible for preparing any number of specialty
coffee, tea, and smoothie drinks, made to order for customers in a hurry.
• Job Requirements:
• Excellent memory
• Excellent people skills
• Ability to work quickly and efficiently
• Cash handling skills

12. Kitchen Manager
• Job Description: Like general managers, kitchen managers are responsible for
hiring and firing employees, buying supplies and ingredients, and ensuring quality.
However, a general manager controls both kitchen employees and front-of-house
employees, whereas a kitchen manager only manages back-of-house operations.
• Job Requirements:
• Excellent people skills
• Cool under pressure
• May require a 2-4 year degree and/or experience

13. Food and Beverage Manager
• Job Description: Some restaurants employ a food and beverage manager to
manage inventory, ensure that the kitchen is compliant with health codes, and create
drink menus that pair well with entrees. Food and beverage managers may also be
put in charge of some dining room responsibilities, such as creating schedules for
servers.
• Job Requirements:
• Excellent people skills
• Highly organized
• May require a 2-4 year degree and/or experience

14. Server
• Job Description: A good server can make or break the customer experience.
Responsible for taking orders in a friendly manner, reporting orders to the kitchen,
and calculating the bill, servers play an essential role in any casual or fine dining
restaurant.
• Job Requirements:
• Excellent memory
• Excellent people skills
• Ability to work quickly and efficiently

15. Prep Cook
• Job Description: Prep cooks work in casual and fine dining restaurants to ensure
that the chefs have ingredients in easy reach when they are creating the evening’s
dinner. If a dish calls for shredded cheese, the prep cook will have it ready to go for
the chef, guaranteeing that the order gets out to the customer as quickly as possible.
• Job Requirements:
• Works well with others
• Fast learner
• Ability to work quickly and efficiently

16. Runner
• Job Description: Runners make servers’ jobs easier by delivering the food from the
kitchen to the table both quickly and safely. It is their responsibility to ensure that
food arrives as soon as it is ready, and at the proper temperature.
• Job Requirements:
• Cool under pressure
• Ability to work quickly and efficiently

17. Busser
• Job Description: An essential part of keeping a casual or fine dining
restaurant clean, bussers are responsible for clearing and cleaning tables to prepare
for the next customer. They may also assist servers by filling water glasses for
customers.
• Job Requirements:
• Cool under pressure
• Ability to work quickly and efficiently

18. Host
• Job Description: A host or hostess is responsible for the customers' initial reaction in any casual
or fine dining restaurant. They must smile and greet customers, then take them to their seats and
distribute menus. They are also responsible for answering phone calls and scheduling
reservations.
• Job Requirements:
• Patience
• Excellent people skills
• Cool under pressure
• Highly organized

19. Bartender
• Job Description: Restaurant bartenders may serve customers directly or give their
creations to servers for delivery, but either way, they must have an excellent memory
and work well under pressure. A formal bartending education may be required at
some restaurants, but many will hire based on experience.
• Job Requirements:
• Excellent memory
• Excellent people skills
• Ability to work quickly and efficiently

20. Executive Chef
• Job Description: The executive chef is responsible for every aspect of the food that is
prepared and served. Behind the scenes of any fine dining kitchen, executive chefs are
creating menus, managing kitchen staff, and making sure that food leaving the kitchen is up
to standards.
• Job Requirements:
• Usually requires culinary degree and/or several years of experience
• Management skills
• Ability to work quickly and efficiently
• Highly organized

21. Sous Chef
• Job Description: The sous chef is the second-in-command in a kitchen. Like
executive chefs, sous chefs are held to very high standards. If the executive
chef is off duty, the sous chef is responsible for keeping the kitchen running as
usual.
• Job Requirements:
• Usually requires culinary degree and/or several years of experience
• Cool under pressure
• Ability to work quickly and efficiently
• Highly organized

22. Pastry Chef
• Job Description: Some fine dining establishments employ a pastry chef,
who is responsible for creating sweet treats for diners to enjoy at breakfast
time or for dessert.
• Job Requirements:
• Formal pastry training and/or experience
• Ability to work quickly and efficiently
• Highly organized

23. Chef Garde Manager
• Job Description: The chef garde manager is a very specialized and rare restaurant
position that is in charge of all cold food items prepared in a fine dining kitchen.
They prepare and plate salads, meat and cheese trays, and even cold desserts. Usually
an entry-level position after formal culinary education, becoming a chef garde
manager is a great way to gain kitchen experience.
• Job Requirements:
• Cool under pressure
• Ability to work quickly and efficiently
• Highly organized

24. Maître D’
• Job Description: Similar to a host or hostess, the maître d’ is the first face customers see
when they enter a fine dining establishment. Maître d’s must arrange reservations and seat
guests, but are also responsible for management duties in the dining room, including
creating a schedule for the wait staff. The maître d’ ensures customer satisfaction above all,
making it an extremely important part of any fine dining experience.
• Job Requirements:
• Patience
• Excellent people skills
• Cool under pressure
• Highly organized

25. Sommelier
• Job Description: A sommelier is a necessity in any fine eatery that serves
wine. A sommelier recommends pairings to guests and servers, creates wine
menus, and purchases wine.
• Job Requirements:
• Formal education and experience is usually required
• Excellent memory
• Excellent people skills

26. • Source: https://www.webstaurantstore.com/article/120/restaurant-
positions-and-job-descriptions.html