1. Laura VESSELL
Belleville, IL 62223
lovelylav@yahoo.com - 3143747847
Authorized to work in the US for any employer
WORK EXPERIENCE
Bartender
St. Louis Sportservice/RAMS - St. Louis, MO - August 2009 to Present
Responsibilities
Set up and break down portable bars. Welcome customers as they arrive. Create cocktails and other drinks
by mixing correct ingredients. Thank customers for their business in a courteous manner and in accordance to
company policies and training. Ensure accuracy of cash or credit card payments. Maintain record and control
of bar stock and arrange supplies.
Accomplishments
Established and maintained a high level of guest service. Ability to work quickly and efficiently in a fast-paced
environment.
Skills Used
POS system is used for credit card and cash transactions. I have always given great attention to detail and
able to multitask in a busy environment. I am highly skilled in mixing ingredients to prepare cocktails and
maintaining the cleanliness of the bar. Excellent guest service skills; ability to adhere to Company’s GuestPath
Universal Service Standards.
Bartender
St. Clair Country Club - Belleville, IL - March 2010 to December 2015
Responsibilities
Take beverage orders from servers or directly from guests. Skillfully mixing and garnishing beverages, keeping
bar well-stocked and organized, and maintaining cleanliness of bar area. Maintain record and inventory control
of bar stock. Train new employees when needed. Serve beverages and food. Duties also included bartender
for banquets and service bartender. I have substituted as a server when needed.
Accomplishments
I have a demonstrated ability to quickly take, prepare and serve all bar orders for beverages and food, greet
guests and communicate effectively. I also attained the maximum level of satisfaction of guests
Skills Used
I have always given great attention to detail and able to multitask in a busy environment. I am highly skilled in
mixing ingredients to prepare cocktails and maintaining the cleanliness of the bar. At this job I used the JONAS
system for member's charges. In addition handled credit card and cash transactions.
Bartender
LGC Associates, LLC - St. Louis, MO - September 2008 to February 2010
Responsibilities
2. With LGC I have worked as a bartender for sporting events, weddings, concerts, fund raisers, etc. Create
cocktails and other drinks by mixing correct ingredients. Set up and break down portable bars. Traveled to
various events as needed. Maintain record and control of bar stock and arrange supplies.
Accomplishments
Established and maintained a high level of guest service. Ability to work quickly and efficiently in a fast-paced
environment.
Skills Used
Provided excellent customer service and hospitality skills. Placed bottled merchandise and glasses to make a
smart display. I have always given great attention to detail and able to multitask in a busy environment. I am
highly skilled in mixing ingredients to prepare cocktails and maintaining the cleanliness of the bar.
Bartender
Casino Queen - East Saint Louis, IL - August 2007 to February 2008
Responsibilities
Bar tended various areas including main casino, the fine dining restaurant. night club and banquets. Restocking
bar and service stations supplies, as necessary.
Take beverage orders from servers and directly from guests.
Accomplishments
Through teamwork, was dedicated to offering every customer a quality entertainment experience.
Skills Used
Highly responsible for performing all duties according to Casino Queen policies, procedures and internal
controls. Possess strong communication and guest relation skills; able to interact cordially with fellow service
staff, as well.
Bartender/Server
Norman K. Probstein Golf Course-Forest Park - St. Louis, MO - June 2004 to May 2007
Responsibilities
Serving guests alcoholic/non-alcoholic drinks and food in a timely manner. Advising guests of menu items and
have knowledge of food and drink products. Performing all opening and closing duties, as assigned.
Accomplishments
I was responsible for serving food and beverages to guests in a timely, friendly and enthusiastic manner.
Skills Used
I complied with the required Hep A shots, Food Handler Safety Certification and Alcohol Server Training
Certification. MICROS system was used for cash and credit card transactions.
EDUCATION
certificate in Business
Draughn's Business College - St. Louis, MO
1985 to 1986
High school or equivalent
Roosevelt High School - St. Louis, MO
1980 to 1984
