Restaurant hotel hospitality

1. FORWEY D. LASPINAS
Al Gharahfa, Al Shamal Road Doha Qatar
International Passport Number - XX5101933
Email - forwey81@gmail.com
Mobile #- +97477657174
CAREER OBJECTIVE:
To obtain a position that rewards loyalty, hard work, dependability and positive results in
the team environment.
PROFESSIONAL PROFILE:
A team player and enjoy exceeding the targets. I look for the best ways to do things
because I always have the motivation of being successful and achiever.
EMPLOYMENT HISTORY:
Position: Waiter (FOH)
CASPER AND GAMBINI’S RESTAURANT
Land Mark Mall Doha, Qatar
June 17, 2010- Present
Job Description / Duties and responsibilities:
To ensure guest expectations are met and exceeded by providing hospitable service in an
efficient, courteous and professional manner following company standard and procedures
such as:
 Knowledge of food and beverage operation procedures
 Strong Communication skills (verbal, listening, writing)
 Team orientated and innovative
 Organizational skills, Pro-active and reliable, Apply Waiter script and technique
 Prepare checks that itemize and total meal costs and sales taxes.
 Remove dishes and glasses from tables or counters, and take them to kitchen for
cleaning.
 Present menus to patrons and answer questions about menu items, making
recommendations upon request.
 Inform customers of daily specials.
 Clean tables and/or counters after patrons have finished dining.
 Prepare hot, cold, and mixed drinks
 Explain how various menu items are prepared, describing ingredients and cooking
methods
 Prepare tables for meals, including setting up items such as linens, silverware, and
glassware.

2.  Perform food preparation duties such as preparing salads, appetizers, and cold
dishes, portioning desserts, and brewing coffee.
 Stock service areas with supplies such as coffee, food, tableware, and linens.
 Garnish and decorate dishes in preparation for serving.
 Fill salt, pepper, sugar, cream, condiment, and napkin containers.
 Escort customers to their tables.
 Describe and recommend fresh dessert juices tea with coffee.
Bartender/Waiter Associate
Crown Regency Hotel & Towers
Cebu City, Philippines
December 2, 2008-June5, 2010
Job Description and Responsibilities:
 Prepare alcohol or non-alcohol beverages
 Interact with customers, take orders and serve snacks and drinks
 Assess customers’ needs and preferences and make recommendations
 Mix ingredients to prepare cocktails
 Plan and present bar menu
 Check customers’ identification and confirm it meets legal drinking age
 Restock and replenish bar inventory and supplies
 Stay guest focused and nurture an excellent guest experience
 Comply with all food and beverage regulation
 Check patrons' identification in order to ensure that they meet minimum age requirements
for consumption of alcoholic beverages.
 Collect payments from customers.
 Write patrons' food orders on order slips, memorize orders, or enter orders into computers
for transmittal to kitchen staff.
 Take orders from patrons for food or beverages.
Check with customers to ensure that they are enjoying their meals and take action to
correct any problems.
 Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as
required.

3. Housekeeping Service Associate
Shangri-la’s Resort & Spa
Cebu City, Philippines
January 2008 – June 2008
Job Description and Responsibilities:
 Deliver excellent customer service, at all times
 Maintain high standards of cleanliness and presentation in all back-of-house areas and
customer areas
 Service all bedrooms and corridors, in line with company policy
 Create and work to daily job lists from the room status list, arrivals and departures list
 Keep up to date with current promotions and hotel pricing, to provide information to
guests, on request, while maximising bedroom sales opportunities
 Maintain the stocking levels of all point-of-sales and consumables
 Report any maintenance issues immediately to line manager, including all furniture,
fittings and equipment
 Reset lighting to the current standards
 Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting
lamp shades
 Store all soiled and clean laundry in line with company policy and complete the required
documentation
 Fulfil all reasonable requests from guests, to ensure their comfort, satisfaction and safety
 Report any security issues to line manager
 Maintain personal knowledge by completing in-house training and workbooks
 Always adhere to all company policies and procedures and licensing laws
 Be involved and contribute at team meetings
 Carry out instructions given by the management team and head office
Banquet Service Associate
Shangri-la’s Resort & Spa
Cebu City, Philippines
June 2006 – January 2008
Job Description and Responsibilities:
 Responsible in preparing of any kinds of events or occasion
 Timely set up and break down of events held at Shangri-la’s Banquet Hall
 Maintain the cleanliness of the Hall, Bathrooms, Kitchen and Storage areas.
 Provide customer services during events.
 Ensure Banquet Hall is safe and secure upon leaving.

4. Insurance Agent/Consultant
Saint Peter Life Plan
Cebu City
March 2004 –March 2006
Job Description and Responsibilities:
 Selling Life insurance, Annuities, and Long Term Care insurance products
 Ability to communicate with our membership via prospecting and face to face visits
 Presenting products and generating sales outside of the office (when needed)
 Goal-oriented and self-motivated to help clients and prospects achieve and
maintain their financial goals
 Strong verbal and written communication skills combined with strong customer
focus
 Organized with ability to manage time wisely
SEMINARS ATTENDED:
February 2014 Food Safety & Hygiene Training By, ECOLAB
Casper & Gambini’s
Doha Qatar
January 2010 Fire Awareness Seminar
Crown Regency Hotel and Tower
Philippines
SKILLS & COMPETENCE
 Excellent customer service and communication skills
 Excellent taking order through suggest items Food beverages
 Keen on details
 Computer Literate/Excellent in MS Office Operation
 Flexible & Can work over time
 Can easily adapt new environment
 Team Player
EDUCATIONAL ATTAINMENT:
Bachelors of Science in Business Administration
Major in Management
University of the Visayas, Colon St. Cebu City, Phils.
S.Y. June 2000- March 2004

5. ACHIEVEMENT & AWARDS RECEIVED:
Employee of the Month
Sparks Resto Bar, Crown Regency Hotel & Tower
Cebu City, Philippines
June 2010
Certificate of Recognition
For Exceptional Commitment to Teamwork and Dedication to Work.
Shangri-la’s Resort & Spa
Cebu City, Philippines
June 2008
ADDITIONAL INFORMATION:
Nationality : Filipino
Age : 33
Gender : Male
Date of birth : February 15, 1981
Marital Status : Single
Health : Excellent Condition
Blood Type : AB+
CHARACTER REFERENCE:
Rosario C. Navales, MBA
Faculty
University of the Visayas
Colon, St. Cebu City Phils.
Tel. (032) 416-83-21
Mobile (63+) 0921-2095460
Dean Rosemarie Cruz-Español, CPA
Senior Finance Officer
University of the Visayas, Cebu City
Tel. (032) 416-8336
Mobile (63+) 0920-3562514
I hereby certify that the facts contained in this résumé are true and correct to the best of
my knowledge.

6. Applicant’s Signature