2. PERSONAL PARTICULARS
Full Name : Roxanne Margaret June Todd
Address : Midrand
Contact Details : (084) 914 5003
rmjtodd@gmail.com
Date of Birth : 6th
July 1982
Home Language : English
Second Language : Afrikaans
Drivers license : Code 08
Nationality : South African
3. EDUCATION BACKGROUND
Secondary Education
Institution Rhenish Girl’s High School
Dates attended (from year to year) 1998 – 2000
Level obtained Grade 12 – Full Exemption
Tertiary Education
Institution Stellenbosch University
Dates attended (from year to year) 2001 – 2003
Level obtained BA Degree – Humanities – Majoring in
Psychology
Institution Stellenbosch University
Dates attended (from year to year) 2004
Level obtained Honours in Psychology
Institution Stellenbosch University
Dates attended (from year to year) 2005
Level obtained Masters in Psychology (Academic)
Courses Attended
Institution and
Course
CBM Training – Event Management
Institution and
Course
Various – MS Office
Institution and
Course
In House – Pastel Payroll Evolution and Basic VIP
Institution and
Course
LabourNet – PSIber Payroll and HR Solution
Institution and
Course
Family Life Centre – Divorce and Family Mediation
Institution and
Course
Family Life Centre – Advanced Legal Training for Mediators
4. WORK EXPERIENCE
Company Name : Family Life Centre
Work Period : September 2014 to current
Position Held : Mediator
Key Performance Areas:
Facilitate the mediation meetings between the divorcing parties, making it a process
of conflict resolution.
Take in and help the divorcing parties create their own budget sheets.
Draw up maintenance agreements
Draw up division of assets
Draw up parenting plans
Write up minutes of meetings
Write up the Memorandum of Understanding at the end of the process
Company Name : Bentleys
Work Period : February 2014 to August 2014
Position Held : Business Partner/ Operations Manager
Key Performance Areas:
Staff management – ensuring staff shifts and daily wage payments
Kitchen Management – stock control as well as food pricing
Front of house
Bar Management – stock control as well as beverage pricing
Sales and marketing plus function management
Management of Finances
Company Name : Trustco Financial Services
Work Period : March 2013 to End November 2013
Position Held : HR Officer (Group)
Key Performance Areas:
Reporting to Head of HR
Trsutco is a Namibian based short term insurance company that own a few
subsidiaries in SA. My function expanded across these 5 subsidiaries but most of my
5. time was spent managing New Adventure, trading as Yambu consisting of a call
centre and 55 branches selling directly to the public nationwide.
Responsible for the full IR function
Responsible for the full payroll function using the program PSIber
Responsible for the full recruitment process
Responsible for the full performance management process
Maintained and oversaw the administration of all personal files, contracts and any
other correspondence and notices sent out to staff
Maintained the companies organogram
Any training staff needed is coordinated through myself
Maintained the personal register that had to be sent to the FSB
Maintain and develop the HR policies and procedures and ensure compliance
thereof.
Reason for leaving : Resigned
Company Name : Sandbox Group (Sitronix)
Work Period : December 2010 to October 2011
Position Held : Group HR Manager
Key Performance Areas:
Planning, directing and coordinating personnel, policies and practices for four of the
subsidiaries of the Sandbox Group.
Planning and organizing procedures for recruitment, training, promotion, transfer
and dismissal of staff.
Responsible for the full recruitment process.
Responsible for coordinating any training needed.
Planning and organizing negotiations and procedures for determination of wage
structure and for consultation with workers on conditions of employment.
Establishing and directing operational and administrative procedures.
Overseeing the development and implementation of management information
systems.
Overseeing the selection, training and performance of staff.
Consulting with senior management and with managers of other departments to
determine training needed by staff to make them more effective and overseeing the
performance management of this.
Personnel Management in areas including discipline, grievance, counselling,
contracts, personal files, leave taken, morale and motivation, culture, performance
appraisals and exit interviews.
Submission of monthly payroll information to the payroll personal at the holding
company.
Manage the Vodacom Corporate account.
Maintain the Companies Organogram and ensure it is up to date at all times.
Organising and managing staff events.
Reason for leaving : Transferred to another subsidiary of the Sandbox
group to fill a position available as stated below. This was due to financial problems the
company was experiencing. Sitronix has since liquidated.
6. Company Name : Sandbox Group (Protion)
Work Period : November 2011 to July 2012
Position Held : e-Checklist Content Capturer
Key Performance Areas :
Capturing and editing the content of countries acts into e-Checklist so it can be
uploaded onto Continuum
Reason for leaving : Resigned due to the financial instability of the
company, that intern has affected the entire group. Protion is in the process of being
liquidated.
Company Name : Sandbox Group (Sitronix)
Work Period : April 2010 to November 2010
Position Held : HR Administrator
Key Performance Areas:
Planning, directing and coordinating personnel, policies and practices for the
organisation.
Planning and organizing procedures for recruitment, training, promotion, transfer
and dismissal of staff.
Planning and organizing negotiations and procedures for determination of wage
structure and for consultation with workers on conditions of employment.
Establishing and directing operational and administrative procedures.
Overseeing the development and implementation of management information
systems.
Overseeing the selection, training and performance of staff.
Consulting with senior management and with managers of other departments
Personnel Management in areas including discipline, grievance, counselling,
contracts, personal files, leave taken, morale and motivation, culture and
performance appraisals.
Manage the Vodacom Corporate account.
Fulfilling the full payroll function.
Coordinating the retrenchment process that took place in October 2010.
Maintain the Companies Organogram and ensure it is up to date at all times.
Company Name : Brand Edge (Full Signal)
Work Period : December 2008 to March 2009
Position Held : General Manager
Key Performance areas:
Managing staff
7. Account management and maintaining client relationships
Recruitment and salary negotiations with staff
Creating marketing proposals
Creating company presentations
Creating mailers to be sent to existing clients as well as potential clients
Building staff relationships and keeping up staff moral
Organising all elements of events, conferences and promotions
Managing events, conferences and promotions
Manage client budgets
Maintain the company data base
Creating and managing data base for clients
Managing and/ or conducting staff briefings on events and staff training
Conducting market research for clients on what consumers think of their products
Reason for leaving : Retrenched
Company Name : Brand Edge (Full Signal)
Work Period : March 2008 to November 2008
Position Held : Regional Manager Gauteng and Northern Regions
Achievement : Employee of the year 2008
Key Performance Areas:
Managing staff
Account management and maintaining client relationships
Reporting to general manager
Creating marketing proposals
Building staff relationships and maintaining a positive staff moral
Organising all elements of events, conferences and promotions
Managing events, conferences and promotions
Manage client budgets
Creating and managing data base for clients
Sales
Conducting market research for clients on what consumers think of their products
Basic office management
Conducting staff briefings before events
Arranging and/ or conducting staff training
Reason for leaving : Promoted within the company
Company Name : Brand Edge (Full Signal)
Work Period : April 2007 to February 2008
8. Position Held : Assistant Regional Manager Gauteng and Northern
Regions
Key Performance Areas:
Basic PA functions
Assisting with managing the existing clients and accounts
Reporting to regional manager
Coordinating events, conferences and promotions
Organising some elements of events, conferences and promotions
Maintaining data base for clients
Sales
Conducting market research for clients on what consumers think of their products
Drawing up briefs for Regional Manager to distribute to staff while conducting staff
briefings and training sessions
Arranging correct material and information for staff training
Reason for leaving : Promoted within the company
Company Name : Full Signal
Work Period : January 2007 to March 2007
Position Held : Assistant Manager for the Nokia Concept store in
Vodaworld (Contract)
Key Performance Areas:
Staff management
Basic store management
Conduct cash ups
Target was to increase sales by 20%, which was done successfully
Sales
Stock control and stock takes
Reason for leaving : Contract ended, hired full time at Full Signal
Company Name : SAS Models
Work Period : October 2006 to December 2006
Position Held : Promotions coordinator (Part time)
Key Performance Areas:
Manage promoters
Make sure everything is running on time and according to schedule
Make sure clients needs are met and the client is happy
Stock control
Conduct stock takes
Collect all feedback forms and market research forms
9. Reason for leaving : Employed full time at Full Signal
Company Name : BD Accounting Services
Work Period : June 2006 to November 2006
Position Held : Personal Assistant to the Managing Director
Key Performance Areas:
General administrative work including typing of documents and filling
Screening of incoming calls
Manage office supplies
Dairy management
Arrange meetings with clients
Ensuring all client files were up to date
Welcoming and assisting clients on arrival
Filling out tax returns
Reason for leaving : Did not enjoy it, was not challenging enough
Company Name : Bridal Solutions
Work Period : February 2005 to August 2005
Position Held : Receptionist /General Assistant (Saturday’s only)
Key Performance Areas:
Meet and greet all clients
Screening of incoming calls
Dairy management
Arrange and coordinate dress fittings
Manage office supplies
Filing and faxing of documents
Other areas of Experience
January 2005 to December 2005: Lecturer’s Assistant
For the duration of my Masters Degree at Stellenbosch University, I was assistant to Dr MR
Smith (my thesis supervisor). This involved organizing exam/test papers and documents,
marking exams and assignments and invigilating exams and semester tests. I also assisted Dr
Smith in collecting and scoring data for the study he was completing, as it had a similar
topic and test group as mine.
10. 1999- 2000 : Waitressing (part-time) while attending school
References
Protion – Angelique Hay – 083 278 3977
Sitronix – Greg Palmer – 072 595 7697
Brand Edge – Wendy Venter-Maher – 082 804 4055 or 031 764 7338