1. Rajesh Kumar
DOB : 19 August, 1980. Mobile:09899692510
Email : rajesh_kumar81@yahoo.com Passport No:G1598474
Mailing Address : 43 - A, Bank Colony st.no- 5, Mandoli Delhi - 110093
Professional Summary
Consultant with over 10 years of experience in Genpact, I am responsible for delivering
customized value added solution which suits the requirement of our clients.
Worked in the area of Analytics / Data Management with expertise of Business Objects to provide
project support which includes analysis, design, and development for report generation.
Participating as a member of the project team that supports BO application to generate queries
by using various data universe and apply parameters for building reports for analytical purpose
and interacting with onshore SME’s/Clients to gather information required for business needs.
Completed various automation projects for US/UK based Insurance client which helped in
reducing Turn-Around-Time and also lead to more accurate reports for their analysis.
Professional Exposure:
GENPACT, Gurgaon Jan’13-Present,
[Data Management & Reporting (DMR) & Analytics]
Consultant
Take initiative in learning client’s businesses requirements and databases, extracted data from
various data sources, applied parameters for testing/building reports for analytical purpose.
Responsible for data analysis, design, & implementation of reporting solutions by using Business
Object tool.
Interacting with onshore SME’s/Clients to gather information required for business needs and
executed and stabilized a new process of Business Object (BI Tool) for US/UK clients.
Prepared various statistical data analysis reports for corporate clients, provided ad-hoc updates
and updated/modified SQL queries in SQL server as required.
Manipulating, cleansing & processing data using basic function of Excel, Access and SQL and
responsible for data extracting and validation of client data.
Transitioned new project and prepared Standard Operating Procedure (SOPs) for continuity in
process knowledge in terms of simplifying the process.
Analyzed trend performance of Broker Agencies on the bases of Policy vs Submission counts.
Automated various excel based reports with the help of Business Object which was fruitful for
data analysis.
Responsible for handling all adhoc queries of Business Object and provided training on Business
Object (Query design & Reporting) to onshore/offshore SME’s.
2. GENPACT ANALYTICS, Gurgaon Mar’05-Dec’12,
[R & P Marketing Analytics (Analytics)]
Business Analyst
Prepared daily/weekly sales report for trend analysis to capture net paid, cancelled and declined
policies performance at various levels i.e. agents / brokers, state level, gender etc.
Analyzed the variation in sales using historical data by fitting basic statistical parameters i.e.
standard deviation, mean, placement ratio analysis.
Evaluate complex process requirements and design creative, cost-effective solutions by
automated various reports by using Business Object_6.5/xi and MS Access.
Supported the Risk analytics team in developing and building a dashboard report in Business
Object.
Analyzed the performance of Broker Agencies /Agents by preparing report in BO using their
historical data.
Transitioned above mentioned projects / reports in the initial days of this process.
Worked on various ad-hoc requests from client wherein the raw data needs to be manipulated
with the help of SAS tool, which includes formatting and populating the data points as per the
requirement.
Involved in client interaction on weekly basis for process updates and modification in existing
reports. Made changes in BO and SQL queries to showcase the changes requested by client.
Projects / Assignments
Worked on various ad-hoc requests from client wherein the raw data needs to be manipulated
with the help of Business Object tool which includes designing queries, formulas modification,
report formatting and populating the data value as per the client’s requirements.
Provided BO training to onshore/offshore team within a given timeline and also help them to
prepare BO reports, awarded with a Bronze Award from the process leader.
Supported to Life Comm. team and automated a production report to eliminate the manual
work by editing/designing/scheduling a Business Object Report and saved approximately 20
minutes in a day, awarded with the silver award from client for the same.
Designed a analytical report in Business Object for Risk Team which was fruitful for generating
risk report at various business segment levels and it was very helpful for data analysis and a lso
reduced the Turn-Around-Time by approx. 3 hours in a week and also increased the
accuracy of the report by reducing manual intervention. It was highly appreciated by client.
ACHIEVEMENTS
Awarded with “Icon of the Quarter” Award in Qtr-1, 2015 for outstanding performance and
providing training on BO to Onshore/Offshore team.
Awarded with one Silver Award in Qtr-3, 2013 and a bronze award in Qtr-1, 2014 for outstanding
performance in transitioning new work type and streamline the same by creating Standard
Operating Procedures and it was appreciated by senior leadership in Genpact.
Awarded with Silver Award in Qtr-2, 2012 to eliminate the manual work by editing/designing a
BO Report and also received the appreciation from client.
Received LEAN Certificate from senior leadership for automating production report in BO.
3. QUALITY
LEAN and Six Sigma Certified (1- Star)
GREEN BELT TRAINED & TESTED from Genpact.
Lead E2E (End to End) on the floor, a quality initiative to identify more business opportunity
and drive productivity by mapping the upstream and the downstream of Insurance.
Educational Credentials:
Master Degree in Computer Application (MCA) in 2006 from IGNOU,Delhi.
Bachelor of Art: Delhi University in Aug, 1998 – April, 2001.
XII from G.B.S.S.School in March, 1998.
Technical Skills:
Business Object 4.0/xi/6.5 Trained (Deski, Webi, CMC, BI Launchpad tools)
BASE SAS Certified from Global SAS Institute in Nov, 2012.
IIA Certified (Level-1) in P&C insurance in 2013.
Trained on Basic Statistics.
Certificate in Computing (CIC) from IGNOU in June, 2001.
Green Belt Trained and Tested from Genpact
Lean Certified (1-Star) from Genpact
MS Access and SQL Trained
References:
Available On Request
Rajesh Kumar