Pramod Kumar is seeking a position in project management, business development, business analysis, or technical operations, preferably in telecom or IT. He has 9+ years of experience in project management, operations, and maintenance. Currently he is a Team Lead at Bluestream Professional Services in Bangalore, where he is responsible for engineering projects, quality management, and people management. He holds a diploma in electronics and communications as well as a bachelor's degree in computer applications.
1. Pramod Kumar VS
Mobile: +91-9980471891 E-Mail: pramod.kumarvs@gmail.com
Seeking assignments in Project Management, Business Development, Business Analysis, and
Techno commercial Operations preferably in the Telecom or IT sector.
PROFESSIONAL SYNOPSIS
9+ years of qualitative experience in the areas of Project Management, Operations and Maintenance.
Currently work in with Bluestream Professional services, Bangalore as Team Lead-Operations-(Engineering &Project
Management).
Diploma in Electronics and Communication from Cauvery Polytechnic Gonikoppal S.Coorg, Karnataka.
Bachelor of Computer applications from Dr C.V. Raman University ,Bilaspur, Chhattisgarh 495113
CORE COMPETENCIES
Project Management
Mapping client’s requirements and coordinating in developing, implementing and migrating processes in line with
the standard organizational project management tools.
Creating Request for Quotation for AT&T.
Creating & implementing workflows and manage process improvements to facilitate structured support in all areas
and issues.
Interaction with the top management and maintaining the agreed SLA & thereby focusing on maximizing customer
experience while optimizing costs.
Managing all Engineering, Furnishing & Installation projects/orders from placement to closure.
Customer/Project/Order Management and Issues resolution, Procurement & Material Management, apart from
Managing customer specific documentation requirements.
Scheduling, Monitoring and budgeting the projects and analyze the job cost and ensure the projects meets their
planned direct margins.
Coordinating projects for the set up standards with accountability for strategic utilization & deployment of available
resources to achieve organizational objectives.
Focusing on the cost reduction, time cycle reduction and improvement of the process variables.
Quality Management
Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work
processes and thus managing cost-effective operations.
Setting of quality monitoring tools and methodologies and ensuring adherence to the same.
Process improvements through Standard Work.
Financial Planning and Analysis/ Platform-Account Management
Forecasting account’s annual revenue, cost and direct margin.
Daily analysis on the booking, shipment and backlog trends
Analyze historical trends and Develop/ enhance dashboards with key business drivers used by senior management
People & Operations Management
Responsible for Performance review, appraisal and performance ratings.
Comfortable with people and understanding their needs/problems of the individuals.
Performing various activities like Performance analysis / Metric analysis /Quality analysis and Job Cost analysis
based on KPI/Metrics.
Responsible for leading a group of individuals so that they can successfully execute the assigned tasks.
Involved in hiring process for engineering group over last 5 years.
2. Responsible for setting and developing account as well individual’s and developmental goals.
Customers Handled:
AT&T, Legacy SBC, BellSouth
EMPLOYMENT SCAN
Bluestream Professional Services Since Feb’07
Business Unit: Bluestream Professional Services, India Industry: Telecom
Designation: Team Lead-Operations-Engineering & Project Management
Growth Path:
Team Member Feb’07-Jan’10
Subject Matter Expert Jan’10-Jan’11
Team Leader Jan’11-till date
Awards and Recognition:
Best Team Player award in TE connectivity May-10 & July -11
Dynamic Leader Award for Jan ’12 TE connectivity.
Responsibilities
Detail understanding on Transport networks based on SONET/DWDM.
Developing accurate installation specifications, equipment requirements and location records for BPS’s Customers
and the Installation organization after Requirement Analysis.
Producing accurate and comprehensive Engineering, Furnish, and Installation (EF&I) site surveys and creating,
reviewing, validating and publishing required Method of Procedures (MOP).
Resolving customer questions that were related to engineering and equipment installation.
Well versed with AT&T and BellSouth standards.
Involved in recruiting the new employees and getting them on board.
Training the new employees
Previous Experience
Cashlink Global Systems (CGS), Bangalore Jun’06-Jan’07
Business Unit : CGS Industry: ATM
Designation: Service Engineer
Responsibilities
Configuring and installing the Diebold/NCR ATM machines across the Bangalore/Mysore.
Resolving issues related to ATM machine either software/hardware.
Getting new customer’s for AMC’s for their existing ATM machine.
ONSITE EXPERIENCE & TRAININGS
Attended training on:
3. Visited United States of America (Marietta, Georgia) for a period of 1 month in feb-2011 so as to attend the
training & transition on
Detail Engineering work for Cisco MSP (15454) to Bangalore.
Visited United States of America (Marietta, Georgia) for a period of 1 month in October-2011 so as to attend
the training & transition on
Detail Engineering for Customer Access Support (CAS) & DTA platform to Bangalore.
Attend the meeting on the financial forecast for FY-12 with business leaders.
Visited United States of America (Marietta, Georgia) for a period of 1 month in November-2012 so as to
attend migration of system from SAP to Microsoft Navision
Been part of migration team in switching into the new ERP system.
Attend the training on Microsoft Navision.
Visited United States of America (Marietta, Georgia) for a period of 1 month in April-2016 so as to attend
conversion of AT&T system from LOGIC to AT&T VIPS
Been part of conversion team in switching into the new ERP system and helping with all the obstacles.
AT&T 106 /TP76400 standards that include customer’s quality and standards.
SCHOLASTICS
Diploma in Electronics and Communication in 2006
Bachelor of computer applications in 2013
IT SKILLS
MS Office, MS Project, Adobe Acrobat Writer (Ver.8.0), Microsoft Navision
REPORTING TOOLS
SIIM, Crystal Reports,
PERSONAL PROFILE
Date of Birth : 12th
may 1987.
Address: Flat No.#28, Ground floor, Pawana Nilaya, 11th
cross, kittur chennama road BSK 2nd
stage. Bengaluru
5600070.
Languages Known : English, Hindi, Kannada, Malayalam, Urdu & Coorgi (native language)
Passport details: G2680080 (Stamped with valid USA B1Visa)