Rohit Sharma (Senior Operations Process Management Analyst)
Patni Computer System
1. Patni ComputerSystem, Mumbai – Assistant Manager - BPO
(October2007 – July 2010)
Key Deliverables: Business Analyst (January 2010 to July 2010)
Working as a Business Analyst for the application at development stage
Preparation of Business Requirement Document (BRD)
Coordination with Technical and Business user tem to expedite the project deliverables.
Devising plan for conference call to discuss the issue with the Senior Management for urgent
problems that require quick resolution and anticipation of future projects
Interacting with Investment Manager, clients, custodians, brokers and matching teams for resolving
queries and exceptions
Conducting weekly meeting with clients to discuss the day to day operations issues
Working closely with the client to develop SOPs and Process flows for process under transition
Key Deliverables: Reconciliation, Conversion, On boarding /Implementation (February 2008 to July 2010)
Transitioned and Handling Conversion and On Boarding Clients for Hedge Funds from Boston, USA
Analysis of Data of the Legacy system to be Converted to Eagle STAR Application (Data Conversion
Process)
Ensuring all the accounts, entities and securities master files are set up in the Eagle and Geneva
Application.
Data IntegrityCheck of the Client reports with supporting details and financial report.
Trade processing, Reconciliation and Catch up activities
Preparation of Financial statements, Bank Reconciliation statements, Reviewing of Data entry
Working closely with the team to develop SOPs, SIPOC and Process flows for processes
Fund set up, Trade splitter and Broker Accounts interface, Entities and Securities Master files are set
up and Review of Pre conversion approach and analysis for the funds
Working on derivatives likes Future, Options and Forwards products
Coordinate with Client Operation team regarding Trade interface, reconciliation reports
Ensuring all items on the reconciliations are researched and escalated as per the escalation
procedure
Preparation of MIS Report, Dashboard, Balance Score Card to help measure performance and
portray records to Managements
Preparation and Validation of Test Cases and testing in UAT environments.
Finalizing Operation Business Practice and Operation Management System Audit
Assisting and Finalizing Internal and External auditors for smooth functioning of Audits (ISMS,
Compliance Audit)
Conducting Trainings and allocation of works to teams
Mentoring the teams on regular intervals & providing feedback on their performance
Creating and sustaining a dynamic environment that fosters development opportunities & motivates
high performance amongst Team members on professional and personal front as well.
My Team acknowledged with DREAM TEAM AWARD for the two consecutive years 2008 and 2009
from Patni Corporate.
KAIZAN AWARD received from the Quality team of Patni Corporate.
Key Deliverables: Fund Accounting (October2007 to February 2008)
Preparation of Financial statements, Bank Reconciliation statements, Reviewing of Data entry
Data IntegrityCheck of the Client reports with supporting details and financial report.
Preparation and Verification of SOO, SOCAL, Cash flow, CSOI, Financial Highlights etc…
Preparation and Verification of Balance sheet and Income Statement.
2. Based on this performance given a new role and visited Boston USA for Transition of the new
projects
Handled a Team of around 10 people for a project on Accounts Payable process