PMO Analyst with 6yrs of core experience

1. Dipty Pandita
Flat no.11 building no. H12 3rd
floor
Godrej Hill side Colony Pirojshahnagar Vikhroli
Mumbai, Maharashtra 400079
India
E-Mail:dpandita.09@gmail.com
Primary Contact Number: +91-9970693885
Secondary Contact Number : +91 – 9419105679
Executive Summary
 IT professional with 6yrs of experience in PMO ( Project Management and Business process
re-engineering, process optimization and streamlining).
 Provided training on IT-Security (Encryption/Decryption methods) and hold good experience in
designing and generating the excel reports as per client’s requirement to maintain scope, schedule,
quality, cost and budget as per client and organizational satisfaction.
 Good experience of E-Procurement using leading ERP tool like SAP ARIBA (On-Premise solution
9R1 and On-Demand 13S1), SC6, SC2.0, HPSM, and ITIM.
 Good experience of vendor management.
 Good experience in end to end invoice processing.
 Fruitful experience of Resource Requisition , Resource management ,Capacity Planning
 Working on report analysis, report generation and designing dashboards and templates and
Quality check reports using BI tool QlikView and SQL developer.
 Established new joiners and leavers processes.
 Worked on budget and Forecasting reports.
 Good hand-on experience of clarity tool. Handle project and task allocation, billing and timesheet
issues.
 Good experience Asset tracking and management.
 Worked with People Soft and Business Intelligence team to prepare client facing critical reports and
granting them accesses and assist them in resolving access related issues.
 Good experience of Process Documentation and share-point management and functional flow
of web applications.
 Generate project and resource estimate forecasting reports. Analysing and resolving errors in the
reports.
 Represented the workflow of the team to the client and understood their business requirements in
regular audits.
 Trained new joiners within the team on various business processes of the project.
 Mainly worked on Problem Management, Incident and Service Request Management reports.
 Rendered support to the Client, Project Manager, Development team throughout the project’s
lifecycle.
 Experience in Project tracking and Daily status reporting.
 Experience in MS-Office (Word, Excel, PPT).
 Received training in SAP (Production Planning Module).
Academic Credentials
Core Competencies
 MS Office, MS Project & MS Visio.
 Vendor management, Invoice processing and E-procurement.
University/College Degree Percentage Year of passing
Yashwant Rao Chavan College of Engineering, Nagpur B.E. (IT) 64.16% 2009
J&K State Board of School Education HSC 73.00% 2004
J&K State Board of School Education SSC 81.00% 2002

2.  Budget forecasting.
 Resource requisition and management
 Process documentation and optimization.
 Running audit activities.
 Business Strategy & Stakeholder Analysis
 Project and task allocation in Clarity
 Requirement Analysis & Documentation
 Sharepoint management and using it’s functionalities.
 Project and demand allocation.
 UAT & Functional Testing
Organisational Experience
HSBC Software Development (India) Ltd.
1Year, 6months – From 13July to 23rd
Dec2016
Level: SSE
Role: Central IT Business Manager
Department: Global Business and Market Operations
Asset Class: Balance sheet management and Cross Asset IT
Roles and Responsibilities:
1. Process optimization/streamlining.
2. Report generation and dashboard designing.
3. Clarity report generation.
4. Project/task allocation in clarity.
5. Vendor Management.
6. Resource requisition
7. Demand and program allocation in HSBC tool
8. Budget forecasting
9. Sharepoint Maintenance and running sharepoint audit across the whole Department.
10. Sometimes report automation and creating new template.
11. Creating small Qlikview (Personal Edition) application and Designing graphs/charts in same.
Accenture India Pvt Ltd
4 Years, 7 Months – From 06 Dec 2010 to 08 July 2015
IT – PSS Analyst
Assignment 1
Client: ING Belgium
Project: ING-Group Services (from July 2014 to till present)
Function: Providing Support Services
Role: PSS Analyst
Roles and Responsibilities:
1. Resource and project estimate forecasting reports.
2. Creating Daily-monthly SLA report, timesheet reports, clarity and C-dart reports.
3. Resource Management and capacity planning.
4. Problem Management, Incident and Service Request Management reports.
5. Process Documentation of reports.
6. Designing report templates as per demand.

3. Assignment 2
Client: VolksWagen Germany
Project: VolksWagen _House of After Sales (from Dec 2011 to 21st March 2014)
Function: Business Analysis
Role: PSS Analyst
Roles and Responsibilities:
1. Generation of service level agreement reports.
2. Creating Daily Status Report of Incidents and sending same to the client.
3. Responsible for designing and generation of SLA report.
4. Problem Management, Incident and Service Request Management reports.
5. Creation of Problem Management Inflow/Outflow report.
6. Creation of Problem management Open RCA report and Problem Backlog-Cross Cluster report
using SQL Developer.
7. Process Documentation of reports.
8. Designing report templates as per demand.
9. Count Analysis of problems in different status and preparing deck.
10. Generation of Root Cause Analysis report using SC6 and SC2.0 tool.
Assignment 3
Client: BMW Germany
Project: BMW _Services and Application outsourcing (from Feb. 2011 to Dec. 2011)
Function: Providing Support Services
Role: Project Coordinator/PMO
Roles and Responsibilities:
1. Asset Procurement using Ariba Buyer application and processing Invoices.
2. Generation of Quality Management Report.
3. Process Documentations.
4. Resource Management tasks like On/OFF-Boarding, work permit and Visa Processing/Granting
and revoking accesses.
5. Sending quality reports of all clusters to client.
Certifications
Trainings and Certification:
a. Business Ethics and Compliances, Business Intelligence and Business core values.
Production
b. Cyber Crime and Soft skills.
c. Planning module of SAP.
d. AAES (Accenture advanced Enterprise Solution methodology)
e. Advanced Excel
IT Skills
• Technical languages : SQL, C, VBA.
• Oracle : DBMS and SQL.
• Web technology : HTML and XML.
• Knowledge of Tools : Qlikview , Ariba Buyer ,SQL Developer 3.2,MSPS,MS-EXCEL 07,VBA
Editor,SC6 and 2.0
Achievements
• Star of the Month.
• Received Accenture celebrating performance points for high performance and delivery
• 1st Prize in Accenture Pune Products’ Got Talent.

4. • Represented Reporting Team to Client (Volkswagen_Hoas Germany) on-behalf of Team lead
• 2nd prize in Paper Presentation in B.E 1st Year.
• 1st prize & 3rd prize Participated in Painting Competitions.
• 3rd prize Art & Craft competition.
Personal Profile:
Father’s Name : Mr. Rattan Lal Pandita
Nationality : Indian
Marital Status : Married
I hereby declare that the above information provided by me is true to the best of my knowledge.