1. Anand Kumar Singh
E- Mail: anand.kumar.singh@hotmail.com / : +91-9871006225
Business data Analyst with exceptional record of delivering cost effective, high performance
technology solutions to meet challenging business demands. Extensive qualifications in all facets
of information systems methodology from conceptual design through documentation,
implementation, user training, quality review and enhancement
PROFILE INCLUDING KEY SKILLS
• Possess around 9+ years of experience in data analysis and development.
• Attention to detail & ability to work in a pressurised time sensitive environment.
• Experience running complex queries and high volume data.
• Checking of supplied data for sense, consistency and accuracy.
• Sound understanding of relational, object and dimensional databases
• Good skills in developing application based on VBA-Excel, VB, MS Access and SQL.
• Strong ability to write and review of project documents.
• Extensive experience with SQL/Server T-SQL,VBA, Advance MS Excel, MS Access and
insurance data management tools
PROFESSIONAL QUALIFICATION:
Bachelor of Computer Application (BCA), IGNOU, New Delhi
2 years S/W Diploma (DNIIT) From NIIT, South Extension-II, New Delhi – 110049
COMPUTER SKILLS:
Operating Systems : Windows 98/NT/ XP,
RDBMS : MS Access, SQL Server, Oracle
Application : VB, VBA (Macro), C++
Web Technologies : HTML, JavaScript, VB Script
WORK EXPERIENCE:
1. Aviva Life Insurance
Aviva Tower, Opp Golf Course DLF Phase V
Sector 43, Gurgaon - 122003, Haryana
Experience: Since 1st Feb, 2011 to till date
Designation: Assistant Manager -Data Analytics
Department: Internal Audit & Risk Management
Role: Macro/Automation/VBA/MS Access Programmer, Data Analyst, Reporting
Job Profile:
• Responsible for loading, extracting and validation insurance/client data from various data sources
(Oracle Database, SQL Server etc) by writing SQL queries or by writing VBA/VB code, then
compile, analyze, and interpret data on the base of various parameters. After analysis,
identify the root cause of the problem and identify risk on
business. The results of the analysis will be used extensively by
internal management teams.
• Using software such as SQL (Structured Query Language) to manage
large amounts of data

2. • Developing reports that cover all doubts, queries, and problems
unforeseen by the end-user
• Using supporting graphs and tables to simplify data presentation
• Providing solutions and intensity of risk to clients based on the data analysis
• High work experience for working with insurance tool Life Asia developed by CSC
• Design and Develop Business Models: Understand the business requirements from the client
and design & develop business models in various applications (MS Access with SQL
queries) and front end created in Excel VBA. Following models
created
o Revenue Assurance: To ensure that all policy charges deducted
by the online system are correct or not. Find out the root
cause and loss due to incorrect charges deducted by the
online system.
o Branch Rating Tool: To identify the frauds and red flags in
Insurance business. Compare the Productivity, Revenue vs
Cost and Fraud parameters with benchmark and peer branches.
o Product Testing: Creating/design the model for Life Insurance
product test following test involves in the data modeling.
Below mentioned all test are automated.
 Premium check for each policy issue by company
 Payout check – Surrender payout , Partial withdrawal payout, Maturity Payout
and Death claim payout
 Policy related charge testing (Admin , Mortality Charge and other charge)
 Performing all kind of test required in business.
• Fraud Prevention & Control: Identify key fraud risk in insurance
business and generate queries in MS Access or SQL and analyze
the same. Develop preventive and detective controls for each
fraud risk factor.
• Reinsurance: Design and developed Reinsurance test.
• AML & Compliance: Identify the methods to detect Anti-Money
Laundering in insurance sector and develop the queries in SQL
and generate and analyze the report.
• Data warehousing: Collate databases from various sources and store
the same in proper manner in SQL Server/MS Access. Tracking of
all audits conducted by internal audit team.
2. Open Solution Software Services Pvt Ltd.
2nd Floor, Paras Downtown Center, Sector-53
Gurgaon, Haryana 122002, India
Experience: Since 16th
June, 2010 to 31st
January, 2011
Designation: MIS Analyst
Role: Macro/Automation/VBA/MS Access Programmer, Data Analyst,
Reporting
Job Description:

3. • Identification of automation needs and development/implementation using VBA/Macro/MS
Access/SQL Server to increase efficiency , accuracy , time saving , utilization of the process.
• Involved in all phase of application development e.g. analysis, design, development,
deployment and maintenance of all types of VBA applications.
• Design and Create MS Access/MS SQL Server database as per the requirement
• Import/Export data using various data sources (Access/Excel) and tools
• Prepare/Design/customize a number of report in VBA environment.
• Responsible for collecting and analyzing a wide range of information, data and statistics
which is used extensively by internal management teams.
• Ability to maintain highly complex data, insightfully and accurately evaluate the data and
communicate the data in both reports and directly.
3. Hewitt Associates India Pvt Ltd.
Tower A, Unitech Building, Cyber Park, Sector – 39, Gurgaon.
Experience: Since 12th
September, 2005 to 15th
June, 2010
Designation: Business Analyst (BA)
Department: RFM (Retirement Financial Management)
Role: Data Analyst, Reporting
Responsibilities:
Business Analyst - from Oct 2007 till Date
• Measuring improvement areas of the team members, planning and implementing.
• Ensuring Teamwork and Coaching & Feedback to enhancing Quality
and achieving TAT
• Conversations with Actuaries/clients – building client relationships for better business results.
• Maintaining Team MIS and sending various kinds of reports to managers.
• Analyzing critical scenarios and preparing their solutions.
• Maintaining the MIS data and software according to needs.
Team Member - from Sep. 2005 till Sep 2007
• Excel & VBA training to new hires and other cluster (BA, CENTRICA).
• Developing/Modifying process related automation tools.
• Responsible to valuate the data for benefit & liability calculations for US clients as per Actuary’s
requirements.
• Understanding the Actuary’s requirements and perform the calculations as per the directions.
• Handling data for Investment, Legal, Pension Administration, and Retirement.
• Generating client specific reports after running various qualities and error checks (Tools used:
ADMS, MS-Excel, SQL, and Access).
• Working in full co-ordination with Hewitt Actuaries and Setup Team located in
Lincolnshire, Toronto, Norwalk, Atlanta, Midwest, Minneapolis and
Vancouver etc.
• Sending data and reports for audit to actuary.
• Preparing standard reports to the clients.

4. Applications Developed (Using VBA, VB, Excel, Access)
Project Name: Complete Audit Solution (CAS)
This project is designed for handling the entire audit system including the reporting part. A processed
client is reviewed and checklist is prepared online. This checklist is automatically sent to analyst using
lotus notes. The reporting part includes generating average scores for the team, error trend analysis,
difficulty wise projects, CSG wise reports and other various types of reports.
Project Name: MIS
This project is designed for handling the entire Project details, Team Productivity, work
allocation/maintenance, employee’s work status, monitoring the work load and including the reporting part
as well. All associates put the project entries in the MIS and run the actual time tracking tool to capture the
real productive time. Work allocation is done by manager through this application. The reporting part
includes generating average Project Dump, Changes Dump, Project Count analyst wise, Team/Analyst
Production time and Non-productive time (Also available various kinds of report)
Project Name: Report Printing Wizard (RPW)
Analyst processes the client, prepare the reports and they have to take the printout of those reports for
documentation purpose and for quality review purpose. RPW is used to take print out of these reports in
single go. Once reports are run, one can take the prints of all those reports in a single go. There is no need
of formatting and selecting the required sheets as RPW do it automatically within fraction of seconds.
Project Name: Early warning System (EWS)
This application used by Mangers and higher management. This tool is designed to maintain the
company’s attrition data and to generate the various kinds of report.
Project Name: IDLE Time Tracker
This application is used to monitor the associate’s real production and idle time and keep a check on long
breaks.
Project Name: Employee Database
Employee database is designed for maintaining the basic information of employee.
ACHIEVEMENTS:
• Star of the Month award for getting excellent client VOCs
• ‘Endeavour Award’ for showing enthusiasm in performing extra activities along with the core job.
• Two times, HRO innovation award for developing various applications.
• Got Team synergy award for being the best team at Hewitt.
• Quest of the Month Award in Aug’07.
• Six Quest Idea award – first one to achieve this target in process.
• Yellow Belt training and certified
• Gold Club Member - first member to get this award in Hewitt NCR.
• Eurke Award (Quality Team) award for excellent quality in Project Automation.
• Premier Award - for excellent quality in Automation tools ( JAN-2010)
4. Kapil Kajla Associates India Pvt. Ltd
(Data processing of CITI Bank)

5. C-195, Sarvodya Enclave, New Delhi-110017
Experience: From Jan’04 to Sep’05
Designation: MIS Executive
Job Profile
• Managing daily MIS report
• Handling all technical jobs (like installation of software, changing in software according to
requirements)
• Managing Database in Excel, FoxPro and MS Access
• Also using complex query of SQL
PERSONAL DETAILS
Father's Name Umesh Prasad
Gender Male
Date of Birth 16/01/1980
Marital status Married
Languages English, Hindi
Strengths Nature of Adaptability, Having a Positive Attitude, Excellent
Team Player, Strong Commitment towards Work, Ability to
grasp quickly and learn new technologies.
Date:
Place:
(Anand Kumar Singh)

6. C-195, Sarvodya Enclave, New Delhi-110017
Experience: From Jan’04 to Sep’05
Designation: MIS Executive
Job Profile
• Managing daily MIS report
• Handling all technical jobs (like installation of software, changing in software according to
requirements)
• Managing Database in Excel, FoxPro and MS Access
• Also using complex query of SQL
PERSONAL DETAILS
Father's Name Umesh Prasad
Gender Male
Date of Birth 16/01/1980
Marital status Married
Languages English, Hindi
Strengths Nature of Adaptability, Having a Positive Attitude, Excellent
Team Player, Strong Commitment towards Work, Ability to
grasp quickly and learn new technologies.
Date:
Place:
(Anand Kumar Singh)