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preetamkumar@ymail.com Page: 1 of 4
Mobile: +91-8657689853
PREETAM KUMAR SAHU
E-Mail: preetamkumar@ymail.com
Mobile no: +91-8657689853
Objective
Looking for a challenging position of a Business Analyst in a reputed organization with a view to use my wide experience for the
benefit of the organization.
Professional Summary
 Passionate, self-motivated and results driven IT professional having 4.0 years of experience with an
emphasis on Business Analysis.
 Worked closely with various project stakeholders, SMEs, and staff to understand and document
business requirements for new applications along with enhancements to existing applications.
 Adept at preparing Business Requirement Documents (BRD’s), writing system requirement
specifications, and delivering project/status reports.
 Experience of working with Upstream/Downstream applications for requirement analysis, defect
analysis.
 Possess sound understanding of relational databases, writing SQL queries, and generating reports.
 Acquired knowledge in ITIL v3 Processes, most specifically into Incident Management, Change
Management and Release Management.
 Exposed to defect management and fixing activities.
 Involved in knowledge sharing initiatives for domain and technical knowledge at project level.
 Exposure to quality improvement and management initiatives at project level.
 Personal skills involve positive attitude, good interpersonal skills, commitment and focus on meeting
delivery within timelines.
Academic Qualification
B.E. in Electronics & Telecommunication Engineering from KIIT University, Bhubaneswar,Odisha with 61.0%aggregate.
Technical Profile
Functional Area : UNIX, SQL, Waterfall Methodology, Agile Methodology
Tools : Putty, Aqua-Studio, BMC ITSM 7, Blade logic
Operating Systems : Linux, Sun Solaris, Windows 98 / 2000 / NT / xp / ME / 7
Documentation : Requirement docs, FRD’s, UAT Plans, Project Profiles
Team Managament : Leading, Work Allocation, Establishing Processes,Mentoring
ProjectManagement : Planning, Estimation, Execution, Risk Mitigation, Resource Planning, Reporting
Employment History
Designation : Senior Systems Executive
Company : Cognizant Technology Solutions Pvt Ltd (from June-2011)
preetamkumar@ymail.com Page: 2 of 4
Mobile: +91-8657689853
Achievements
 Received Customer Appreciation Certificate in the month of April, 2012
 Self-developed Shell Script published in iThinkUBS that was used to across Cognizant to automatically record
the Log Status of the daily and monthly running batch jobs.
Project Details
Project #1:
Organization : Cognizant Technology Solutions Pvt Ltd
Title : DvSZ DBA OPERATIONS
Client : CREDIT SUISSE AG, ZURICH, SWITZERLAND
Role : Business Analyst
Team Size : 6
Tools Used : BMC ITSM 7(Incident Management), Tectia Client, CMM (Change Management), Service
Now(SNOW), HPAM (HP Asset Manager)
Project Description
DvSZ DBA Support was responsible in providing supportto more than 600 Oracle Databases thatare latched on Linux and Solaris
Servers. We dealt with the Databases in ET and IT Environment.Requests from SwanXP and SNOW were received, accordingly
which,we need to perform various Activities and Changes.Tickets from ITSM 7 were assigned and depending on the severity and
impactof the Incident, resolutions were provided withoutviolating the SLA.
Roles and Responsibility
 Understanding the requirementspecifications and creating functional requirements.
 Identifying the impacted areas and processes within and across applications and documentation.
 Walkthrough of the functional requirements with the projectteam.
 Managed schedules and collaborated with multiple teams working on the project.
 Impactanalysis and determine feasibilityof change requests throughoutthe project.
 Working with the Quality assurance team to clarify defects.
 Status reporting and stakeholder management.
 Registering and Managing the Databases in the HP Asset Manager (HPAM).
Project #2:
Organization : Cognizant Technology Solutions Pvt Ltd
Title : JAP OPERATIONS
Client : CREDIT SUISSE AG, ZURICH, SWITZERLAND
Role : L2 Support
Team Size : 6
Operating System : UNIX (Solaris andLinux), Windows 7
Tools Used : BMC ITSM 7(Incident Management), SDSS (Software Distribution Solaris Systems), CMM
(Change Management), Central Manager 2.4.0, Putty
Project Description
preetamkumar@ymail.com Page: 3 of 4
Mobile: +91-8657689853
JAP (Java Application Platform) Operations is a part of CreditSuisse thatdeals completelywith the deploymentof applicatio n and
maintenance ofTesting and Production Servers.The applications thatwere deployed are basicallyJava applications thatare
counted as components and are deployed to Testing and Production Servers.. Apart from deployment,the IncidentTickets that
were created in BMC ITSM 7 are resolved.
Role and Responsibilities
 Deploying the components into Testing and Production Weblogic Servers using SDSS.
 Performing preliminarytests as partof the release managementprocess before the application is deployed to Production
and applying a Code Freeze.
 Resolving the IncidentTickets that were assigned to me using the BMC ITSM 7 tool.
 Providing On-Call Support to the customers.
 Following ITIL Process of Change Management and Release Management in the Production Environment.
 Co-ordinating with the onshore team and performing Phase wise analysis and deployments in UAT and Production
Phases as a partof Change Management
 Performing Production Deployments in the Quaterly Cycle Moves and performing EmergencyChanges in case offailures
or issues in Production Phase
 Performing Decommissions and Migrations as a partof Change Management.
Project #3:
Organization : Cognizant Technology Solutions Pvt Ltd
Title : OLS (Online Services)
Client : UBS Americas
Project Type : Application Development and Support
Role : Business Analyst
Team Size : 9
Project Description
Online Services (OLS) portal is a wealth managementapplication designed to complement the relationship between UBS and its
users by helping clients monitor their investments, stay informed about the financial markets, and explore potential investme nt
planning strategies. The application provides a single platform for users to use different services such as viewing accounts,
balances, paperless enrollment, and statements.
Responsibilities
 As a Business Analyst, involved in gathering requirements and documenting them for the Application Development and
Quality Assurance teams.
 Created and maintained the project charter.
 Single point of contact for multiple projects that required superior business domain knowledge in the global capital
markets industry; including securities processing, portfolio management, alternative investments (hedge fun ds),
clearance, settlements, and login security.
 Define business rules driving the functionality of the application and communicate the same to business users and
financial advisors.
 Developed use cases from requirements and created UML diagrams such as us e case diagrams.
 Communicate and meet with the Service Group team to provide training regarding the changes in the application. It also
involved handling user issues bythorough analysis ofthe system and providing resolution to the users especially high n et
worth clients.
 Walkthrough of the requirements with the project team and performing User Acceptance Testing.
 Prepared status reports and submitted to the management on an ongoing basis.
 Creating and publishing marketing material and splash pages for different campaigns undertaken by UBS or important
announcements for clients.
 Created a total of 15 marketing pages for a huge credit initiative taken by UBS to inform the clients regarding the change
in credit lines. The marketing content created and designed was appreciated by the UBS CEO and other higher
management teams.
Project #4
preetamkumar@ymail.com Page: 4 of 4
Mobile: +91-8657689853
Organization : Cognizant Technology Solutions Pvt Ltd
Client : ITIS-CPS-OFFSHORE
Role : L0 & L1 Support
Team Size : 6
Operating System : Windows 7
Tools Used : BMC Software for Client Automation, Blade logic
Project Description
Performing ClientAutomation using the BMC Client Automation Tool. The main functionality of this Project was to deploy different
programs or application using the IP Address of the systems. The target system varies from a single work -station to a cluster,
depending upon the requirement of the user.
Project #5
Organization : Cognizant Technology Solutions Pvt Ltd
Title : MetLife Americas
Role : Business Analyst
Team Size : 12
Project Description
Around the world,the MetLife companies offer insurance,retirementand savings products.We work directly with customers as
well as offer our products through agents,third party distributors,and brokers
Role and Responsibilities
 As a Business Analyst, involved in gathering requirements and documenting them for the Application Development and
Quality Assurance teams.
 Created and maintained the project charter.
 Single point of contact for multiple projects that required superior business domain knowledge in the global capital
markets industry; including securities processing, portfolio management, alternative investments (hedge funds),
clearance, settlements, and login security.
 Define business rules driving the functionality of the application and communicate the same to business us ers and
financial advisors.
 Developed use cases from requirements and created UML diagrams such as use case diagrams.
 Communicate and meet with the Service Group team to provide training regarding the changes in the application. It also
involved handling user issues bythorough analysis ofthe system and providing resolution to the users especially high net
worth clients.
 Walkthrough of the requirements with the project team and performing User Acceptance Testing.
Declaration
I consider myself familiar with Software Engineering Aspects. I am also confident of my ability to work in a team.
I hereby declare that the information furnished above is true to the best of my knowledge.
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Preetam_Resume_Business Analyst

  • 1. preetamkumar@ymail.com Page: 1 of 4 Mobile: +91-8657689853 PREETAM KUMAR SAHU E-Mail: preetamkumar@ymail.com Mobile no: +91-8657689853 Objective Looking for a challenging position of a Business Analyst in a reputed organization with a view to use my wide experience for the benefit of the organization. Professional Summary  Passionate, self-motivated and results driven IT professional having 4.0 years of experience with an emphasis on Business Analysis.  Worked closely with various project stakeholders, SMEs, and staff to understand and document business requirements for new applications along with enhancements to existing applications.  Adept at preparing Business Requirement Documents (BRD’s), writing system requirement specifications, and delivering project/status reports.  Experience of working with Upstream/Downstream applications for requirement analysis, defect analysis.  Possess sound understanding of relational databases, writing SQL queries, and generating reports.  Acquired knowledge in ITIL v3 Processes, most specifically into Incident Management, Change Management and Release Management.  Exposed to defect management and fixing activities.  Involved in knowledge sharing initiatives for domain and technical knowledge at project level.  Exposure to quality improvement and management initiatives at project level.  Personal skills involve positive attitude, good interpersonal skills, commitment and focus on meeting delivery within timelines. Academic Qualification B.E. in Electronics & Telecommunication Engineering from KIIT University, Bhubaneswar,Odisha with 61.0%aggregate. Technical Profile Functional Area : UNIX, SQL, Waterfall Methodology, Agile Methodology Tools : Putty, Aqua-Studio, BMC ITSM 7, Blade logic Operating Systems : Linux, Sun Solaris, Windows 98 / 2000 / NT / xp / ME / 7 Documentation : Requirement docs, FRD’s, UAT Plans, Project Profiles Team Managament : Leading, Work Allocation, Establishing Processes,Mentoring ProjectManagement : Planning, Estimation, Execution, Risk Mitigation, Resource Planning, Reporting Employment History Designation : Senior Systems Executive Company : Cognizant Technology Solutions Pvt Ltd (from June-2011)
  • 2. preetamkumar@ymail.com Page: 2 of 4 Mobile: +91-8657689853 Achievements  Received Customer Appreciation Certificate in the month of April, 2012  Self-developed Shell Script published in iThinkUBS that was used to across Cognizant to automatically record the Log Status of the daily and monthly running batch jobs. Project Details Project #1: Organization : Cognizant Technology Solutions Pvt Ltd Title : DvSZ DBA OPERATIONS Client : CREDIT SUISSE AG, ZURICH, SWITZERLAND Role : Business Analyst Team Size : 6 Tools Used : BMC ITSM 7(Incident Management), Tectia Client, CMM (Change Management), Service Now(SNOW), HPAM (HP Asset Manager) Project Description DvSZ DBA Support was responsible in providing supportto more than 600 Oracle Databases thatare latched on Linux and Solaris Servers. We dealt with the Databases in ET and IT Environment.Requests from SwanXP and SNOW were received, accordingly which,we need to perform various Activities and Changes.Tickets from ITSM 7 were assigned and depending on the severity and impactof the Incident, resolutions were provided withoutviolating the SLA. Roles and Responsibility  Understanding the requirementspecifications and creating functional requirements.  Identifying the impacted areas and processes within and across applications and documentation.  Walkthrough of the functional requirements with the projectteam.  Managed schedules and collaborated with multiple teams working on the project.  Impactanalysis and determine feasibilityof change requests throughoutthe project.  Working with the Quality assurance team to clarify defects.  Status reporting and stakeholder management.  Registering and Managing the Databases in the HP Asset Manager (HPAM). Project #2: Organization : Cognizant Technology Solutions Pvt Ltd Title : JAP OPERATIONS Client : CREDIT SUISSE AG, ZURICH, SWITZERLAND Role : L2 Support Team Size : 6 Operating System : UNIX (Solaris andLinux), Windows 7 Tools Used : BMC ITSM 7(Incident Management), SDSS (Software Distribution Solaris Systems), CMM (Change Management), Central Manager 2.4.0, Putty Project Description
  • 3. preetamkumar@ymail.com Page: 3 of 4 Mobile: +91-8657689853 JAP (Java Application Platform) Operations is a part of CreditSuisse thatdeals completelywith the deploymentof applicatio n and maintenance ofTesting and Production Servers.The applications thatwere deployed are basicallyJava applications thatare counted as components and are deployed to Testing and Production Servers.. Apart from deployment,the IncidentTickets that were created in BMC ITSM 7 are resolved. Role and Responsibilities  Deploying the components into Testing and Production Weblogic Servers using SDSS.  Performing preliminarytests as partof the release managementprocess before the application is deployed to Production and applying a Code Freeze.  Resolving the IncidentTickets that were assigned to me using the BMC ITSM 7 tool.  Providing On-Call Support to the customers.  Following ITIL Process of Change Management and Release Management in the Production Environment.  Co-ordinating with the onshore team and performing Phase wise analysis and deployments in UAT and Production Phases as a partof Change Management  Performing Production Deployments in the Quaterly Cycle Moves and performing EmergencyChanges in case offailures or issues in Production Phase  Performing Decommissions and Migrations as a partof Change Management. Project #3: Organization : Cognizant Technology Solutions Pvt Ltd Title : OLS (Online Services) Client : UBS Americas Project Type : Application Development and Support Role : Business Analyst Team Size : 9 Project Description Online Services (OLS) portal is a wealth managementapplication designed to complement the relationship between UBS and its users by helping clients monitor their investments, stay informed about the financial markets, and explore potential investme nt planning strategies. The application provides a single platform for users to use different services such as viewing accounts, balances, paperless enrollment, and statements. Responsibilities  As a Business Analyst, involved in gathering requirements and documenting them for the Application Development and Quality Assurance teams.  Created and maintained the project charter.  Single point of contact for multiple projects that required superior business domain knowledge in the global capital markets industry; including securities processing, portfolio management, alternative investments (hedge fun ds), clearance, settlements, and login security.  Define business rules driving the functionality of the application and communicate the same to business users and financial advisors.  Developed use cases from requirements and created UML diagrams such as us e case diagrams.  Communicate and meet with the Service Group team to provide training regarding the changes in the application. It also involved handling user issues bythorough analysis ofthe system and providing resolution to the users especially high n et worth clients.  Walkthrough of the requirements with the project team and performing User Acceptance Testing.  Prepared status reports and submitted to the management on an ongoing basis.  Creating and publishing marketing material and splash pages for different campaigns undertaken by UBS or important announcements for clients.  Created a total of 15 marketing pages for a huge credit initiative taken by UBS to inform the clients regarding the change in credit lines. The marketing content created and designed was appreciated by the UBS CEO and other higher management teams. Project #4
  • 4. preetamkumar@ymail.com Page: 4 of 4 Mobile: +91-8657689853 Organization : Cognizant Technology Solutions Pvt Ltd Client : ITIS-CPS-OFFSHORE Role : L0 & L1 Support Team Size : 6 Operating System : Windows 7 Tools Used : BMC Software for Client Automation, Blade logic Project Description Performing ClientAutomation using the BMC Client Automation Tool. The main functionality of this Project was to deploy different programs or application using the IP Address of the systems. The target system varies from a single work -station to a cluster, depending upon the requirement of the user. Project #5 Organization : Cognizant Technology Solutions Pvt Ltd Title : MetLife Americas Role : Business Analyst Team Size : 12 Project Description Around the world,the MetLife companies offer insurance,retirementand savings products.We work directly with customers as well as offer our products through agents,third party distributors,and brokers Role and Responsibilities  As a Business Analyst, involved in gathering requirements and documenting them for the Application Development and Quality Assurance teams.  Created and maintained the project charter.  Single point of contact for multiple projects that required superior business domain knowledge in the global capital markets industry; including securities processing, portfolio management, alternative investments (hedge funds), clearance, settlements, and login security.  Define business rules driving the functionality of the application and communicate the same to business us ers and financial advisors.  Developed use cases from requirements and created UML diagrams such as use case diagrams.  Communicate and meet with the Service Group team to provide training regarding the changes in the application. It also involved handling user issues bythorough analysis ofthe system and providing resolution to the users especially high net worth clients.  Walkthrough of the requirements with the project team and performing User Acceptance Testing. Declaration I consider myself familiar with Software Engineering Aspects. I am also confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.