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NAME: KIRAN KUMAR N S Email Id- kirankumarba1508@gmail.com Mobile-09100893808
Flat no 301,Rajamannar residency,Madhura Nagar,Hyderabad, Telangana, pin-500018
SYNOPSIS:
Having 5+ years of Experience as a Business Analyst/SME into IT Industry with strong knowledge on
SDLC, Client Interfacing, Operations, UAT. Apart from this 7 Years of Experience in Core Insurance,
Loans Processing, Cards Domain operations. Possess a detailed-oriented nature with excellent
communication, interpersonal, problem solving skills, and recognized for being a valued team player.
Requirement
Elicitation
Requirement Analysis
Documentation
Management
SDLC Models
UML diagrams
UAT Facilitation
Quality assurance
Risk Assessment
Process reengineering
Wealth Management
Documentation tools : Ms Office 2007/2013 (Word, PPT, Excel)
Modelling Tools : MS VISIO 2007
Language : UML 2.0
Prototyping/Wireframe tools : Axure RP Pro 6.5/7.0 & Balsamiq Mock-ups
SDLC Models : Waterfall, Scrum
Documents : BRD, URS, SRD
Working as a Business Analyst with ARRISAN InfoTech Pvt .ltd From July 2012 to
till date.
Worked as a SME with IZNA systems Pvt. Ltd from Jan 11 to july12.
Worked as a Agency Associate Partner with Max life insurance company ltd from
Mar2006 to Dec 2010.
Worked as a Manager with Lohit Financial Solutions(Franchise of Axis bank personal
loans) from Oct 2004 to mar2006
Worked as a Sr. Sales executive with V-Serve pvt. Ltd(DST of icici bank credit cards)
from May 2003 to sep2004
PROFESSIONAL EXPERIENCE
Technical Proficiency
Core Competencies
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Bachelor of Computer science (M.P.Cs) from Sri Ramakrishna Degree College,
S.K.University, Nandyal.
Intermediate (M.P.C) from Sri Raghavendra Junior College, Allagadda.
Board of Secondary School Education from H.P.M High School, Allagadda.
Project 03: Online Sales Portal “TEBT”
Project 02: Online Sales Tracker “Sales Diary”
Project 01: Online Application Login “POS-Point of Sale”
Accomplishments:
Gathered business requirement by conducting detailed interview with business users,
stake holders and subject matter experts and identified End-to-End process.
Communicated and interacted on a regular basis with the project manager and
development team during different stages of the project.
Prepared business requirement document and manage, analyze and convert business
requirements into functional specification to Complete process development and mapping
Development of user stories to document the requirement and UI prototype development
Test case development, testing and User manual preparation
Documentation of the requirements and gap analysis document.
Worked with end users to turn business requirements into functional specification
Preparing and maintaining Requirement Traceability Matrix (RTM)
Tracking the progress of the project and timely delivery of the project.
Project 01: Online learning modules (GOAL)
Accomplishments:
Played a key role in adding software apps to the internal portal to be used by the Agents ,
Advisors and Managers
Participated in Brainstorming sessions for shaping Premium Calculator, Insurance
Calculator, Tax Calculator, Child Education Planner,HLV Calculator, Retirement
Calculator, Easy Plan Finder
As SME, Co-ordinate with development Team and participated in UAT.
As a Business Analyst ARRISAN Infotech Pvt. Ltd
As a SME IZNA systems Pvt. Ltd
AcademicQualification
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Responsible for the design of Agency Sales strategy through IA /TE
Conducting monthly Unit Meetings/Branch Meetings and launching schemes and driving
them to earn highest incentives.
Training and development of Advisors and Trainee Executives with the help of Training
Managers.
Constantly motivate and monitor Insurance Advisors/ Consultants to meet set goals.
Activation of Advisors and Financial Consultants and achieving the given targets through
them
Involved into Prepare the topics for online learnings and questions for assignments.
Conducted interviews and seminars to frames the questions for the topic.
Explained to the users how they are playing the major role in their sales life.
Responsibilities
A sales manager role (off-role) as one strategic business unit earning commission
overrides & commission from self-generated business
Recruiting agents, training them on field on dealing with different types of
customers, opening a call, rapport building, objection handling and solution
design for specific customer requirements
Conduct regular PRP (Performance Review & Planning) sessions and prepare
them for HNI business for higher commission receivables.
Responsibilities
Set the target for TL’s(Team Leaders), Tele callers & Sales executives
Observing the sales and giving the feedback to TLs, the area of improvement at regular
intervals.
Responsibilities
Generate the leads by campaigns, cold calling and fixup the appointments with customers
Convert the appointments into business and update the same to the manger by the EOD
As a Manager Lohit Financial Solutions
As a Agency Associate Partner MAXLIFE
insurance co.ltd
As a Sr. Sales executive V-serve pvt.ltd