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R. Pramoth
E-Mail personal: pramoth408@gmail.com Mobile: +6014-9751514
Address [Malaysia]: Block D-12-06, ANJUNG HIJAU Apartment JALAN 1-155B Bukit Jalil
57000 Kuala Lumpur
Job Objective
To obtain a position in banking & Finance domain, which will allow me to integrate and build on my current
knowledge in various systems, an environment that encourages and demands success.
SUMMARY
 A result oriented professional with over 10+ yrs. of experience in Operations Management,
Business Analysis, and Business Process Management
 Proven skills set as a business analyst for Cash Management Systems and Vendor Management.
 Expertise in payments fund transfer domain, SWIFT message types (MT103, MT202, MT202COV,
MT191, MT199)
 Analyze client’s business requirements and processes through document analysis, interviews,
workshops, and workflow analysis.
 Exceptional documentation skills with use of various tools like use case diagrams, Process flow
chart, writing - functional specifications, Standard Operating Procedures (SOP)/ Desk operating
instructions (DOI).
Expertise
 Core Banking Implementation
 Conducting Requirement Workshops using SDLC, Waterfall, Agile methodologies
 Product Walkthroughs
 Requirements Gathering / Gap Analysis
 Business Process Preparation
 Assisting End to end User Acceptance Testing.
ACHIEVEMENTS / AWARDS
 Successfully led the documentation of core banking requirements in Scope KL Malaysia.
 Successfully migrated EBBS application into Rapid cash application without any production delivery
lapses and received Smart work smart rewards in Scope Intl pvt ltd.
 Best star of the month award in Citi bank for effectively handling testing plan implementation.
 Supported production team to achieve the Best team award for successful implementation of
CASP+ system at Citi bank.
WORK EXPERIENCE
Business analyst – Hastraa consultancy Sdn Bhd (August 2016 – till date)
1. Project : Mobile app (TRIO)
Client : AIA Insurance
Duration: 2016 August – till date
Role : Business analyst
Project Description: Was a Part of Mobile app Business unit. My Role involves working as a scrum master in
the agile workflow. Work involved Gap Analysis, handling Change Management, developing Process flows,
Developing User story.
Responsibilities:
 Undertook requirement gathering with Business owner through requirement workshops for four
backlog packages (POLA, Takaful and life insurance)
 Each backlog package compose of a 2 week sprints working closely with Designers, UX and Solution
architects.
 From user requirements, help create user journey and agile Jira user stories.
 Ensure designs and Axure wireframes met all the requirements from both a front end and back end.
 Held daily sprint meetings with development teams to review progress and clarify requirements.
 Bridge the Gap in understanding the system functions in Mypage and current back ground system
POLA, Takaful and LA with URS and provide solution.
 Supervising the system migration and new functions and identifying the business issues/ defects and
raising it to the management.
Assistant Manager - Citi bank (CSIL Pvt ltd). (July 2015- July 2016)
Project Description: This project involves into the Suppliers risk management under the contract made
between the customers, vendors with CITI bank pvt ltd. As part of the core team I was involved in the
discussions with the Compliance and Regulatory team in Tampa (US) on the understanding of all the US
Banking Regulations, perform Gap analysis and ensure that adequate controls are being built and followed
across the unit and relevant compliance and InfoSec norms are being adhered with due diligence.
Responsibilities:
 Bridge the Gap in understanding between the system functions in CASP and CASP+ system to
transform the business requirement to actual.
 Working closely with UAT team in preparation of the test scenarios and executing these test cases and
performing manual testing.
 Analyze the reported issues and correlate the requirement as per Functional Specification Document
and guide developers towards the fixes.
 Report daily status on defects outstanding with clients and discuss in detail through calls.
 Support client on functional domain to transfer knowledge through mails.
 On assisting the UAT team in Integration and Test cases in accordance with bank’s standards and
requirements and providing required support in UAT, PAT and Post Implementation.
 Supervising system migration and new production functions and identifying business issues/defects
and raising it to the development team to fix the same
Business Analyst - Tata Consultancy Services Limited. (July 2011 – May 2015)
1. Project : Payments migration
Client : UAB (United Arab Bank)
Duration : 2011 - 2013
Role : Business analyst
Project Description: As part of the core banking project, I was involved in the requirement gathering and
gap analysis workshops in UAE. This included the replacement of their existing systems and providing
appropriate Solutions using cash management process model which involves customer account checking,
Sweep fund checking, risk and investigating on the missing payments and correspondence query of the
customer.
Responsibilities:
 Done a major role in Testing for core-banking migration of SBS ( smart banking system ) into Mysis
system application which ensures introduction of loan processing in UAB
 Handling of queries / escalations from internal business & technology units.
 Identify product technology issues/complaints & discuss with the Subject Matter Experts in the
relevant fields and provide feedback to the relevant onshore or offshore locations.
 Analyze client defects and provide solutions with liaise to Core System.
 Attend client review calls to update daily status on the project.
 Have details discussions with clients and coordinate with respective stream leads to provide guidance
towards Development / Functional support during testing process.
 Prepare FSD’s and Test cases covering entire functionality with the received BRD from client.
 Drafting of the standard operational procedures (SOP) / contracts for different processes to align then
at corporate level, keeping specific cultural/organizational needs.
2. Project : Credit Risk
Client : RBS (Royal bank of Scotland)
Duration : 2013 - 2014
Role : Business analyst
Project Description: This project involves the development & enhancement of the capabilities of the risk
management practice of the TCS for Financial institutions and largely banks. This includes to bridge the Gap
between the development team and stakeholders to transform the business requirement to actual.
Responsibilities:
 Captured requirements from the business and maintained a detailed BRD for feeds development
process.
 Involved in understanding the Business requirements and Functional specification documents and
project management activities.
 Worked with testing team to create test plans and scenarios to define the objective and approach for
testing. Also, ensured the test results are always corresponding to the business expectations.
 Conducted meetings/interviews and JAD sessions with stakeholders to collect business requirements
and documented system solutions accordingly.
 Implemented framework to improve internal reporting which subsequently increased the volume of
recorded Risk Events (defined as key process control failures).
 Designed and implemented a Risk Dashboard and escalation framework to report key risk issues
which improved reporting by 100%
3. Project : MAS (Monetary Authority of Singapore)
Client : Scope Intl Pvt Ltd (Standard Chartered Bank)
Duration : 2014 - 2015
Role : Business analyst
Project Description: As part of the core banking project, I was involved in the requirement gathering and
gap analysis. This included adequate controls are being built and followed across the unit and relevant
compliance & InfoSec norms are being adhered with System functions.
Responsibilities:
 Analysis of change requests & solution of the same.
 Associated with Tech-Core-PSS (Production support services) project on management team
negotiating contracts and renewals of the software cost for the FY2014 – 2015
 Gathering all the requirements to identify and follow up with different teams as a governance team
on the risk factor on MAS.
 Captured requirements on preparation of processes and functions that need to happen prior to the
migration to ensure a smooth conversion.
 Risk monitoring on quality, delay and costs, reporting of any major issue or deviation to management
as per the MAS doc.
 Worked on Share Point site for the BAU and also sharing files with the Clients on various calls and its
minutes of meeting updating them at its due dates under respective applications.
Assistant Manager - SCOPE Intl Pvt Ltd (Standard chartered bank) Chennai & KL (2005 –
2011)
1. Project : Rapid Cash
Client : Scope Intl Pvt Ltd (Standard Chartered Bank)
Duration : 2009 – 2011
Role : Business analyst
Project Description: As part of the core banking implementation of Opal to Dot-Opal migration and Dot-
Opal to E-opal migration and EBBS to Rapid cash system for Cash management global funds transfer. My
responsibility was to understand all the Process Regulations, perform Gap analysis and help the offshore
development team for implementing the gaps in the core banking product. Done a major role in UAT and UVT
for Rapid Cash system, application which mitigates the risk of errors.
Responsibilities:
 Gather requirements from clients on a periodic basis for the new core system and update technical
team on client requirements
 Guide the operations team in setting up client in core system after conducting User Acceptance
Testing.
 Migrated and participated in the training on the new system RAPID cash application from Chennai to
Malaysia thereby creating an alternate processing hub for tier one process – treasury and trade
finance.
 Ensured complete knowledge transfer of various core and non-core activities to the cross border and
thereby creating an active BCP environment.
 Documented various documents including the Business Requirements Document (SCSTAR
Enhancements)
As part of the Offshore Functional team, my responsibilities for all the above mentioned projects included the
following responsibilities presenting the Functional Requirements to the Development Team for design and
delivery. Provide a detail analysis of the tested functionality and provides inputs to the Functional team about
the system limitations. Provide offshore support to the functional team during User Acceptance Testing.
2. Project : Payments
Client : Scope Intl Pvt Ltd (Standard Chartered Bank) U.A.E
Duration : 2005 – 2009
Role : Team Leader
Project Description: As per this project I was handling payments team, transfers done in various currencies
to third party banks using SWIFT, BIC, FEDWIRE, and ACH for SCB customers. Processing of Outward
Telegraphic Transfers (OTT/ ITT) through various SWIFT message types (MT103, MT202, MT202COV, MT299,
MT191, MT199 etc.)
Responsibilities:
 Approval of Outward Telegraphic Transfers (OTT/ ITT) through SWIFT with the system OPAL
 Identify product technology issues/complaints, discuss with the Subject Matter Experts in the
relevant fields and provide feedback to the relevant onshore or offshore locations.
 Interpret, investigate & analyze incidents, set priorities & address the problem to the appropriate
department. Monitor progress with incidents by coordinating with departments to which the
problem is referred. Provide regular feedback to the client.
 Leading the compliance training for colleagues, including Anti-Money Laundering and Data
Protection which improved data loss by 90%.
 Handling closures of customer application and queries with a reasonable TAT and queries from
clients, Standard Chartered- RM, ADs, Audit team and service personnel.
 Process inward telegraphic transfers for credits favoring SCB from other banks.
EDUCATION
B. Com, University of Madras, 2004.
MBA- pursuing via Symbiosis since 2013.
IT Skills
Software/Package: MS Office 2000/2003 (Word, Excel and PowerPoint)
Operating System: Windows XP
PERSONAL DETAILS
Date of Birth : 3rd Jan 1984
Marital Status : Married
Nationality : Indian
Dialect : English, Tamil and Malayalam
Pass port # : H4405800
 Approval of Outward Telegraphic Transfers (OTT/ ITT) through SWIFT with the system OPAL
 Identify product technology issues/complaints, discuss with the Subject Matter Experts in the
relevant fields and provide feedback to the relevant onshore or offshore locations.
 Interpret, investigate & analyze incidents, set priorities & address the problem to the appropriate
department. Monitor progress with incidents by coordinating with departments to which the
problem is referred. Provide regular feedback to the client.
 Leading the compliance training for colleagues, including Anti-Money Laundering and Data
Protection which improved data loss by 90%.
 Handling closures of customer application and queries with a reasonable TAT and queries from
clients, Standard Chartered- RM, ADs, Audit team and service personnel.
 Process inward telegraphic transfers for credits favoring SCB from other banks.
EDUCATION
B. Com, University of Madras, 2004.
MBA- pursuing via Symbiosis since 2013.
IT Skills
Software/Package: MS Office 2000/2003 (Word, Excel and PowerPoint)
Operating System: Windows XP
PERSONAL DETAILS
Date of Birth : 3rd Jan 1984
Marital Status : Married
Nationality : Indian
Dialect : English, Tamil and Malayalam
Pass port # : H4405800

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Pramoth_R _CV

  • 1. R. Pramoth E-Mail personal: pramoth408@gmail.com Mobile: +6014-9751514 Address [Malaysia]: Block D-12-06, ANJUNG HIJAU Apartment JALAN 1-155B Bukit Jalil 57000 Kuala Lumpur Job Objective To obtain a position in banking & Finance domain, which will allow me to integrate and build on my current knowledge in various systems, an environment that encourages and demands success. SUMMARY  A result oriented professional with over 10+ yrs. of experience in Operations Management, Business Analysis, and Business Process Management  Proven skills set as a business analyst for Cash Management Systems and Vendor Management.  Expertise in payments fund transfer domain, SWIFT message types (MT103, MT202, MT202COV, MT191, MT199)  Analyze client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.  Exceptional documentation skills with use of various tools like use case diagrams, Process flow chart, writing - functional specifications, Standard Operating Procedures (SOP)/ Desk operating instructions (DOI). Expertise  Core Banking Implementation  Conducting Requirement Workshops using SDLC, Waterfall, Agile methodologies  Product Walkthroughs  Requirements Gathering / Gap Analysis  Business Process Preparation  Assisting End to end User Acceptance Testing. ACHIEVEMENTS / AWARDS  Successfully led the documentation of core banking requirements in Scope KL Malaysia.  Successfully migrated EBBS application into Rapid cash application without any production delivery lapses and received Smart work smart rewards in Scope Intl pvt ltd.  Best star of the month award in Citi bank for effectively handling testing plan implementation.  Supported production team to achieve the Best team award for successful implementation of CASP+ system at Citi bank. WORK EXPERIENCE Business analyst – Hastraa consultancy Sdn Bhd (August 2016 – till date) 1. Project : Mobile app (TRIO) Client : AIA Insurance Duration: 2016 August – till date Role : Business analyst Project Description: Was a Part of Mobile app Business unit. My Role involves working as a scrum master in the agile workflow. Work involved Gap Analysis, handling Change Management, developing Process flows, Developing User story.
  • 2. Responsibilities:  Undertook requirement gathering with Business owner through requirement workshops for four backlog packages (POLA, Takaful and life insurance)  Each backlog package compose of a 2 week sprints working closely with Designers, UX and Solution architects.  From user requirements, help create user journey and agile Jira user stories.  Ensure designs and Axure wireframes met all the requirements from both a front end and back end.  Held daily sprint meetings with development teams to review progress and clarify requirements.  Bridge the Gap in understanding the system functions in Mypage and current back ground system POLA, Takaful and LA with URS and provide solution.  Supervising the system migration and new functions and identifying the business issues/ defects and raising it to the management. Assistant Manager - Citi bank (CSIL Pvt ltd). (July 2015- July 2016) Project Description: This project involves into the Suppliers risk management under the contract made between the customers, vendors with CITI bank pvt ltd. As part of the core team I was involved in the discussions with the Compliance and Regulatory team in Tampa (US) on the understanding of all the US Banking Regulations, perform Gap analysis and ensure that adequate controls are being built and followed across the unit and relevant compliance and InfoSec norms are being adhered with due diligence. Responsibilities:  Bridge the Gap in understanding between the system functions in CASP and CASP+ system to transform the business requirement to actual.  Working closely with UAT team in preparation of the test scenarios and executing these test cases and performing manual testing.  Analyze the reported issues and correlate the requirement as per Functional Specification Document and guide developers towards the fixes.  Report daily status on defects outstanding with clients and discuss in detail through calls.  Support client on functional domain to transfer knowledge through mails.  On assisting the UAT team in Integration and Test cases in accordance with bank’s standards and requirements and providing required support in UAT, PAT and Post Implementation.  Supervising system migration and new production functions and identifying business issues/defects and raising it to the development team to fix the same Business Analyst - Tata Consultancy Services Limited. (July 2011 – May 2015) 1. Project : Payments migration Client : UAB (United Arab Bank) Duration : 2011 - 2013 Role : Business analyst Project Description: As part of the core banking project, I was involved in the requirement gathering and gap analysis workshops in UAE. This included the replacement of their existing systems and providing appropriate Solutions using cash management process model which involves customer account checking, Sweep fund checking, risk and investigating on the missing payments and correspondence query of the customer. Responsibilities:
  • 3.  Done a major role in Testing for core-banking migration of SBS ( smart banking system ) into Mysis system application which ensures introduction of loan processing in UAB  Handling of queries / escalations from internal business & technology units.  Identify product technology issues/complaints & discuss with the Subject Matter Experts in the relevant fields and provide feedback to the relevant onshore or offshore locations.  Analyze client defects and provide solutions with liaise to Core System.  Attend client review calls to update daily status on the project.  Have details discussions with clients and coordinate with respective stream leads to provide guidance towards Development / Functional support during testing process.  Prepare FSD’s and Test cases covering entire functionality with the received BRD from client.  Drafting of the standard operational procedures (SOP) / contracts for different processes to align then at corporate level, keeping specific cultural/organizational needs. 2. Project : Credit Risk Client : RBS (Royal bank of Scotland) Duration : 2013 - 2014 Role : Business analyst Project Description: This project involves the development & enhancement of the capabilities of the risk management practice of the TCS for Financial institutions and largely banks. This includes to bridge the Gap between the development team and stakeholders to transform the business requirement to actual. Responsibilities:  Captured requirements from the business and maintained a detailed BRD for feeds development process.  Involved in understanding the Business requirements and Functional specification documents and project management activities.  Worked with testing team to create test plans and scenarios to define the objective and approach for testing. Also, ensured the test results are always corresponding to the business expectations.  Conducted meetings/interviews and JAD sessions with stakeholders to collect business requirements and documented system solutions accordingly.  Implemented framework to improve internal reporting which subsequently increased the volume of recorded Risk Events (defined as key process control failures).  Designed and implemented a Risk Dashboard and escalation framework to report key risk issues which improved reporting by 100% 3. Project : MAS (Monetary Authority of Singapore) Client : Scope Intl Pvt Ltd (Standard Chartered Bank) Duration : 2014 - 2015 Role : Business analyst Project Description: As part of the core banking project, I was involved in the requirement gathering and gap analysis. This included adequate controls are being built and followed across the unit and relevant compliance & InfoSec norms are being adhered with System functions. Responsibilities:  Analysis of change requests & solution of the same.  Associated with Tech-Core-PSS (Production support services) project on management team negotiating contracts and renewals of the software cost for the FY2014 – 2015
  • 4.  Gathering all the requirements to identify and follow up with different teams as a governance team on the risk factor on MAS.  Captured requirements on preparation of processes and functions that need to happen prior to the migration to ensure a smooth conversion.  Risk monitoring on quality, delay and costs, reporting of any major issue or deviation to management as per the MAS doc.  Worked on Share Point site for the BAU and also sharing files with the Clients on various calls and its minutes of meeting updating them at its due dates under respective applications. Assistant Manager - SCOPE Intl Pvt Ltd (Standard chartered bank) Chennai & KL (2005 – 2011) 1. Project : Rapid Cash Client : Scope Intl Pvt Ltd (Standard Chartered Bank) Duration : 2009 – 2011 Role : Business analyst Project Description: As part of the core banking implementation of Opal to Dot-Opal migration and Dot- Opal to E-opal migration and EBBS to Rapid cash system for Cash management global funds transfer. My responsibility was to understand all the Process Regulations, perform Gap analysis and help the offshore development team for implementing the gaps in the core banking product. Done a major role in UAT and UVT for Rapid Cash system, application which mitigates the risk of errors. Responsibilities:  Gather requirements from clients on a periodic basis for the new core system and update technical team on client requirements  Guide the operations team in setting up client in core system after conducting User Acceptance Testing.  Migrated and participated in the training on the new system RAPID cash application from Chennai to Malaysia thereby creating an alternate processing hub for tier one process – treasury and trade finance.  Ensured complete knowledge transfer of various core and non-core activities to the cross border and thereby creating an active BCP environment.  Documented various documents including the Business Requirements Document (SCSTAR Enhancements) As part of the Offshore Functional team, my responsibilities for all the above mentioned projects included the following responsibilities presenting the Functional Requirements to the Development Team for design and delivery. Provide a detail analysis of the tested functionality and provides inputs to the Functional team about the system limitations. Provide offshore support to the functional team during User Acceptance Testing. 2. Project : Payments Client : Scope Intl Pvt Ltd (Standard Chartered Bank) U.A.E Duration : 2005 – 2009 Role : Team Leader Project Description: As per this project I was handling payments team, transfers done in various currencies to third party banks using SWIFT, BIC, FEDWIRE, and ACH for SCB customers. Processing of Outward Telegraphic Transfers (OTT/ ITT) through various SWIFT message types (MT103, MT202, MT202COV, MT299, MT191, MT199 etc.) Responsibilities:
  • 5.  Approval of Outward Telegraphic Transfers (OTT/ ITT) through SWIFT with the system OPAL  Identify product technology issues/complaints, discuss with the Subject Matter Experts in the relevant fields and provide feedback to the relevant onshore or offshore locations.  Interpret, investigate & analyze incidents, set priorities & address the problem to the appropriate department. Monitor progress with incidents by coordinating with departments to which the problem is referred. Provide regular feedback to the client.  Leading the compliance training for colleagues, including Anti-Money Laundering and Data Protection which improved data loss by 90%.  Handling closures of customer application and queries with a reasonable TAT and queries from clients, Standard Chartered- RM, ADs, Audit team and service personnel.  Process inward telegraphic transfers for credits favoring SCB from other banks. EDUCATION B. Com, University of Madras, 2004. MBA- pursuing via Symbiosis since 2013. IT Skills Software/Package: MS Office 2000/2003 (Word, Excel and PowerPoint) Operating System: Windows XP PERSONAL DETAILS Date of Birth : 3rd Jan 1984 Marital Status : Married Nationality : Indian Dialect : English, Tamil and Malayalam Pass port # : H4405800
  • 6.  Approval of Outward Telegraphic Transfers (OTT/ ITT) through SWIFT with the system OPAL  Identify product technology issues/complaints, discuss with the Subject Matter Experts in the relevant fields and provide feedback to the relevant onshore or offshore locations.  Interpret, investigate & analyze incidents, set priorities & address the problem to the appropriate department. Monitor progress with incidents by coordinating with departments to which the problem is referred. Provide regular feedback to the client.  Leading the compliance training for colleagues, including Anti-Money Laundering and Data Protection which improved data loss by 90%.  Handling closures of customer application and queries with a reasonable TAT and queries from clients, Standard Chartered- RM, ADs, Audit team and service personnel.  Process inward telegraphic transfers for credits favoring SCB from other banks. EDUCATION B. Com, University of Madras, 2004. MBA- pursuing via Symbiosis since 2013. IT Skills Software/Package: MS Office 2000/2003 (Word, Excel and PowerPoint) Operating System: Windows XP PERSONAL DETAILS Date of Birth : 3rd Jan 1984 Marital Status : Married Nationality : Indian Dialect : English, Tamil and Malayalam Pass port # : H4405800