1. Patricia Burnett
107 Newton Road
Springfield, MA 01118
pattiburnett@comcast.net
(h) 413-782-9142 (c) 413-896-1919
OBJECTIVE: Seeking a position which will allow me to fully utilize my abilities and acquired experience while offering challenge,
recognition and reward.
SUMMARY OF QUALIFICATIONS: I am trusted implicitly with confidential information of the leader and team/department and I
understand the sensitivities with which to handle this knowledge and behave in alignment with these expectations. Proficient in Excel,
Word, PowerPoint, SAP, budget analysis and general expense forecasting, organizational management changes in SAP, Time card
administrator, SharePoint administrator, calendaring for multiple managers, travel coordination, including overseas travel arrangements.
Organizational Management and Salary Management contact for Human Resources.
Experience:
2013 – 2016 MASSMUTUAL FINANCIAL GROUP, Springfield, Massachusetts
Executive Assistant, HRIS & Reporting, Human Resources
 Support Vice President of HRIS & Payroll, and the managers and associates within those departments
 Support 3 HR Business partners
 Help HR Business Partners with job elimination paperwork/processing/Separation Agreement
processing/file maintenance /9-block and talent assessments
 Field calls for HR Business Partners, answer questions if appropriate
 Verification of employment (VOE) processing using SAP to provide current and year-to-date salary
 Employee ERG status updates in SAP
 Calendar management for multiple managers
 Travel coordination, hotel accommodations and travel expense reimbursement processing
 Time Card Coordinator – Update SAP to correct missing/incorrect time for HR associates
 Invoice payment using Ariba
 SharePoint administer– administer and update department SharePoint site
 Support the reporting team by running AdHoc reports on an as-needed basis for associates/managers
through the company.
 Organizational Management and Salary Management lead for Human Resources. Upload organizational
changes, as well as salary changes, job level changes and spot bonuses.
2012 – 2013 MASSMUTUAL FINANCIAL GROUP, Springfield, Massachusetts
Executive Liaison, RS Finance, Retirement Services
 Supported Senior Vice President of Retirement Services Finance, and managers & associates
 Travel coordination, hotel accommodations and travel expense reimbursement processing
 Prepared/coordinated meetings, agenda, presentation materials
 Agenda preparation for the senior leadership team meetings
 Time Card Coordinator – Updated SAP to correct missing or incorrect time for associates.
 Budget Preparation/Monitoring/Maintenance/Forecasting - maintained budgets for 19 cost centers
 Salary administration/promotional increases/associate level changes
 General expense forecasting/spot bonus processing/off anniversary salary increases/staffing for cost centers

2. Patti Burnett
Page 2
2006 – 2012 MASSMUTUAL FINANCIAL GROUP, Springfield, Massachusetts
Executive Assistant, Infrastructure Support Services, Enterprise Technology Organization
 Supported Vice President of Infrastructure Support Services, as well as first and second-level management.
 Travel coordination, hotel accommodations and travel expense reimbursement processing
 Staffing - worked with financial administration to monitor opens, adds, demand
 SharePoint Administrator – administered and updated department SharePoint site
 Staff and division meeting agenda & visual presentation preparation
 Time Card Coordinator – Updated SAP time tracking system to correct missing or incorrect time entry
 Command Center - prepared agenda, templates, organized attendees for monthly session. Staff Recognition
 Maintained budgets, templates and monitored spot bonuses and in zone increases
 Special event coordinator - worked with Sports Hospitality area to coordinate tickets giveaways
 Provided backup assistance to the CIO’s executive liaison
2004 – 2006 MASSMUTUAL FINANCIAL GROUP, Springfield, Massachusetts
Administrative Assistant, Retirement Services, Sales
 Supported Vice President of field sales and the managers and associates within the department
 Prepared monthly sales production reports
 PC support including letters, memos, forms, charts, graphs, presentations
 Maintained comprehensive filing system for confidential files, ensuring proper security
 Travel coordination, hotel accommodations and travel expense reimbursement processing
 Assisted on special projects and unplanned requests, using independent research
 Provided back-up to the department head’s liaison
Site Visit Coordinator
 Agenda coordination/meeting coordination
 Prospect/client background updates
 Hotel, airline and limousine reservations
 Printed/bound/delivered presentations for meetings
 PC/ laptops setup
1998 – 2004 MASSMUTUAL FINANCIAL GROUP, Springfield, Massachusetts
Administrative Assistant, Savings Products Division
 Supported Second Vice President and the managers and associates within the department
 Budget planning and coordination
 Variance tracking
 Salary planning templates in SAP
 Staff tracking, monthly production reports
 Invoice payment and special check requests
Education: Associates Degree in Executive Office Administration, Springfield Technical Community College, May
1989.
Honors: .Alpha Nu Omega Honor Society, 1988, 1989
.National Dean's List, 1987, 1988, 1989
.Dean's List, S.T.C.C., 1987, 1988, 1989