Richard Shoucair is a results-driven business analyst and manager with over 20 years of experience in theme park operations and finance at SeaWorld Orlando. He holds an MBA from Webster University and a BS in Business Administration from the University of Central Florida. Currently he manages a team that forecasts revenue and expenses and develops pricing strategies. Previously he held various operations and analyst roles analyzing budgets, implementing cost savings initiatives, and supervising employees.

1. 5025 Damson Ct
Orlando, Fl 32821
Work: 407 370 1483
Cell: 407 492 8977
RICHARD SHOUCAIR
Professional
Summary
 Results-driven team player with extensive experience in both multi theme park hands-on operations and
corporate/strategic direction
 Recognized as an exceptional contributor committed to effective business planning and execution that
enables staff to accomplish ambitious goals and drive profitable results
 Skilled at forecasting, analyzing situations, assessing alternatives, and developing effective solutions focused
on providing top-notch customer service
Education
Experience
Webster University, Orlando, FL
 Master Business Administration – MBA, 2009
University of Central Florida, Orlando, FL B.S.
 Business Administration Finance,1994
SeaWorld, Orlando, FL 1998–present
Business Analyst, Manager
Manage the revenue and operating expense model forecasting for monthly, quarterly and year end submissions
as well as a staff of 5 individuals and a member of the product pricing strategy team.
 Instrumental in the construction of one half a billion revenue budget and operating expense budget of $300M
 Prepare analyses and presentation materials for Senior Management, instrumental in business strategy
development of marketing product revenue plans
 Construct financial models to analyze park revenue operations and conduct promotional performance
analysis for ticket products
 Prepare monthly revenue and expense variance reconciliations reports for Corporate Finance including cause
of change and rate/volume analysis
 EBITDA performance analysis and return on investment analysis on capital projects
 Develop and maintain monthly performance reports for Marketing and Finance
 Attractions revenue and operating costs models to facilitate master plan
 Ad hoc and special projects for park general manager and VP of finance:
 Attraction Penetration vs Cost Matrix - which attractions should be replaced, refreshed or remain
 Cost to Centralized Warehousing – centralized inventory management system for non-perishable items
Operations Division Analyst 1996–1998
Provided support to the Vice President of Operations, assisting in developing, analyzing, and implementing cost
containment, revenue, and guest service enhancement programs.
 Analyzed, submitted and implemented capital projects related to energy saving, renting vs buying equipment,
automation or new technology replacing manpower and new attractions ROI
 Reviewed and provided recommendations related to budget requests such as changing payment timelines,
revision of labor line schedules and tweaking labor rates by reducing overtime
 Performed productivity studies to reduce and control operational expenses
Park Operation Supervisor 1993–1996
 Developed and coached 75-100 employees regarding guest expectations and problem resolution
 Trained 16 supervisors on how to monitor operating expenses and labor budgets for cost centers
 Participated and created employee motivational programs for the non-use of sick pay time, rewarding
excellent guest service and part time employee retention program
 Oversaw and created units area labor and expense budgets
 Implemented new automated scheduling and payroll system, Kronos
Skills  Excel expert - extensive use of pivot tables, vlookup, and macros
 Facilitator in SAP month end close and balancing
 Daily and extensive data mining using Business Objects and MS Access
Interests Real Estate and Foreign Language