1. Jean C. Fuller
1722 Westover Avenue, Petersburg VA 23805
Home: (804) 732-2173 * Cell: (804) 502-3864
Email: integrityserv@yahoo.com * jfuller724@gmail.com
EMPLOYMENT OVERVIEW
Highly talented professional with experience in the areas of: Human Resources, HR
Management, Benefits Coordination, Payroll Administration, Travel Coordination, and
Office Administration. Capable of operating at all levels of an organization. Proficient of
directing, developing and managing processes that include: planning, coordinating,
evaluating, and supporting of specified tasks. Seeking employment that would enable me to
use my talents and skills as well as contribute to the growth a corporation.
Summary of Qualifications
Human Resources Policies & Procedures On-boarding and Termination procedures
Payroll & Benefits Processing Compensation and Payment Processing
Research & Analysis Problem Resolution
Purchasing Procurement/ Acquisitions Organizational Skills
Risk, Resource and Personnel Management Recruiting and Hiring
 HR Solutions Coordinator Strong Ethical Judgment
 Compliance and Retention Standard HR Laws
 Risk, Resource and Personnel Management Organizational Skills
 Strong Customer Service Skills Coaching and Mentoring
 OSHA Safety Regulations Knowledge Travel and Arranger
 Planning and Program Development Verbal and Written communication skills
WORK EXPERIENCE
Northrop Grumman Corporation January 2015 - Present
Richmond, VA 23235 Contract Position
Travel Coordinator
 Ensure all travels and processing in Concur for the GCSS-Army.
 Process all filing of travel is expedited for employee’s quickly for reimbursement.
 Responsible for scheduling travel and reimbursements of field supporting.
 Responsible for reviewing all travel receipts for accuracy and compliance.
 Assists in the training of Concur process to all GCSS-ARMY Trainers.
 Responsible for mentoring all trainers from various locations.
 Provided monthly forecasting for travel to managers quarterly.
 Reserve conference rooms for meetings and provide minutes when needed.
 Ensures that the Deployment Team members’ travel arrangements are complete.

2. TecHead Employment Agency/Genworth Financial November 2009 – August 2011
Richmond VA (Temporary Position)
Clerk III
 Fulfillment and refund processing.
 Complaint tracking and processing and SOP Documentation.
 New and rebuild of historical data.
 Lead Suppression analysis.
 Lead Disposition Matrix clean-up.
Manpower Group/Ultimate Medical Academy April 2013 – May 2013
Richmond, VA (Temporary Position)
Career Service Advisor /Delivery Consultant
 Provided graduate’s with assistance in finding employment.
 Screened and interviewed applicants based upon job description and job qualifications
 Ambassador between the graduates and employers to connect during the interviewing process.
 Provided resume assistance, and coaching to student before and after interview.
 Performed cold calling strategies to introduce students to employers.
 Performed cold calling search to find leads for graduate’s employment.
 Scheduled applicants for testing and drug screenings.
 Updated company’s tracking system as needed for follow-up.
Frito-Lay, Inc. June 2010 – April 2012
Richmond, VA
Zone Administrative Assistant
 Provided administrative support to District Leaders and Operational Managers of 12 districts.
 Performed the tasks relevant to recruiting, compliance and systems reporting.
 Processed payroll, background reports, on-boarding material and Motor Vehicle Reports.
 Processed new hires, terminations, pay changes, and conducted open enrollment annually.
 Maintained research and gathering of statistical reports.
 Coordinated zone meetings, employee training and community events.
 Managed daily office operations, including procurement, vendor management, and budgeting.
 Provide all travel arrangement in Concur for reconciliation.
 Knowledge of Benefits Laws Including HIPAA, HIPPA, ERISA and Cobra.
 Screened and interviewed applicants based upon job description and job qualifications.
 Processed declined letters to unsuccessful candidates.
 Updated company’s tracking system as needed for follow-up.
 Supported Zone leaders and Zone Business Manager as needed.

3. Southern States Cooperative January 2005 – May 2008
Richmond, VA
Benefits Coordinator
 Maintained records to verify enrollment coverage for 4000 employees.
 Entered data of new hires, benefit changes, and salary adjustments.
 Processed monthly premiums, allocation of company cost, and child support orders.
 Coordinated open enrollment seminars, and setting up of presentations.
 Acted as a liaison between internal and external customers by specializing in billing related
issues, department issues for resolutions.
 Knowledge of compliance management with HR State and Federal laws.
 Resolved customer service escalated issues and changes.
Genworth Financial May 1996 – August 2004
Richmond, VA
On-boarding Coordinator
 I provided quality support for contracting Sales Representatives, Brokers, and District Leaders.
 Conducted reviews of on-boarding material, walkthroughs, and personal information before hiring.
 Maintained books for policies, procedures and changes for the department Managers, and Districts.
 Maintained all licenses and testing for all incoming hiring and sales representative.
 Maintained all travel expense for Sales Leaders and Districts.
 I provided recruiting support and incorporated recruiting strategies with Human Resource team.
Marketing Coordinator
 I provided quality support to Sales Representatives,Brokers, District Leaders and Sub-producer
 Maintained all brochures and marketing material for distribution to various locations.
 Maintained and distribute all job fair booths for traveling during job fairs.
 Maintained in planning all seminars, conferences and training events for all districts.
SPECIAL SKILLS
MS, Word, Excel, PeopleSoft, Power Point, Access, MS Outlook, Oracle Data, Lotus Notes, AON
Incident reporting. SAP/CATZ- Human Capital Management processing of payroll, benefits, audits,
reports and changes.
EXTRA TRAINING
Office and Time Management, PeopleSoft, Six Sigma Quality, CONCUR/OCONCUS Business
Travel, ZOHO Management Tracking System. SAP/CATZ- Human Capital Management
processing of payroll, benefits, audits, reports and changes.
EDUCATION
Strayer University: Bachelor -Arts of Business Administration/Human Resources - 12/2009

4. Strayer University: Masters of Business Administration-Management - 12/2012