1. KRISTIN J. BENSON
333 Coventry Lane
Mason, Michigan 48854
(517) 420-3085
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CAREER SUMMARY
Versatile, quality oriented professional with extensive Supervisor and Senior level Executive Assistant
experience. Background includes over fifteen years administrative and customer service training. Prompt,
reliable, and detail oriented with the ability to adapt to rapidly changing situations and problem solve quickly
and effectively. I am seeking to obtain a challenging full time position, utilizing my skill and experience to
benefit that organization.
PROFESSIONAL EXPERIENCE
DART CONTAINER CORPORATION – 500 Hogsback Road, Mason, MI 08/13 - present
EXECUTIVEASSISTANT to the President, CEO, CFO and all Executive Vice Presidents
- Serves as the Senior Executive Assistant to the President, CEO, CFO and all EVPs of Dart
Container.
- Responsible for maintaining all daily calendars and meeting scheduling.
- Preparing extensive travel arrangements for senior executives.
- Creating detailed PowerPoint presentations and Excel Spreadsheets.
- Setting up large onsite and offsite meetings and seminars.
- Preparing monthly expense reports.
- Processing, approving and submitting payroll on a weekly basis.
- Attend meetings to take minutes.
- Serving on four of the five Strategic Planning Committees for Dart’s strategic plan.
- Assist Marketing and Communications Department as requested.
- Handle highly confidential information on a daily basis.
- Maintain the highest level of professionalism possible to positively represent the
company.
STATE OF MICHIGAN – LARA – 2501 Woodlake Circle, Okemos, MI
EXECUTIVEASSISTANTto the Director of Licensing Division 01/13
to 08/13
- Serves as confidential secretary to the Director of Licensing Division
- Responsible for telephone coverage, scheduling meetings and maintaining Director’s
daily calendar.
- Preparing travel arrangements for Director.
- Maintaining policy, legislative and correspondence files.
- Preparation of board meeting issues and materials.
- Responsible for compiling, reviewing and monitoring statistical data.
2. - Creating monthly reports and publications.
- Responsible for issuing refunds and/or revenue movements.
- Prepares draft policies and procedures for the Division.
- Performs related executive secretarial tasks which are highly sensitive and confidential.
- Process timekeeping and payroll records bi-weekly utilizing the state time keeping
system.
- Prepares correspondence to board members and creates board member packets.
JACKSON NATIONAL LIFE INSURANCE – 1 Corporate Way, Lansing, MI
SENIOREXECUTIVE ASSISTANTto the COO and SVP, Human Resources 03/11
to 01/13
- Assist COO and SVP with daily calendar events and meetings.
- Schedule meetings and attend monthly meetings to take meeting minutes.
- Schedule national and international travel arrangements.
- Assist with annual budget for departments.
- Communicate with all top level managers/VPs/SVPs on a daily basis.
- Keep highly confidential information.
- Assist the SVP of Corporate Development.
- Maintain accurate and detailed records of project material and documents.
- Prepare monthly expense reports.
- Various other office duties and responsibilities as assigned.
- Available to Senior Level Management on a 24/7 basis.
MICHIGAN ECONOMIC DEVELOPMENT CORPORATION – 300 North Washington Square, Lansing,
MI
SENIOREXECUTIVE ASSISTANTto the President& CEO 08/09 to 03/11
- Assist President with daily calendar of events.
- Schedule meetings; attend meetings and press conferences with President to take
meeting notes.
- Schedule national and international travel arrangements.
- Communicate via telephone and in person with Company Executives across the State.
- Daily communication with Governor Granholm to coordinate meetings with MEDC
President.
- Record, assign and track Governor Correspondences on a daily basis.
- Audit State payroll on a bi-weekly basis.
- Prepare confidential reports and presentations for the President to use internally.
- Keep confidential files of various projects taking place throughout the State of Michigan.
- Update State internal website for information to be discussed during Cabinet Meetings.
3. - Send the Weekly CEO Update to all MEDC staff, Executive Committees and Governor’s
office.
- Reconcile President’s monthly bank statement and submit receipts from Corporate
Charge Card.
- Record/track mileage to/from meetings by way of company vehicle and report monthly.
- Submit President’s medical receipts for reimbursement from flexible spending account.
- Speak with media/press to coordinate and schedule interviews with the President as
needed.
- Act as back up Executive Assistant to Chief Operating Officer of MEDC when needed.
- Various other duties and responsibilities as assigned by President of MEDC.
SPARROW DIABETES CENTER – 1200 East Michigan Avenue, Lansing, MI
SUPERVISOR– SparrowDiabetes Center 4/04 to 08/09
- Manage office staff of the Sparrow Diabetes Center.
- Participate in development of office procedures and coordinate implementation of office
functions.
- Provide clerical support for front desk procedures and triage incoming patient calls.
- Schedule education and clinic appointments for patients.
- Coordinate daily business office functions.
- Process department payroll and physician paychecks.
- Act as contact person when department manager is absent.
- Create PowerPoint presentations, Excel spreadsheets and Word documents.
- Prepare annual evaluations of staff.
- Interview candidates for potential employment.
- Process confidential materials including employee disciplinary actions and salary
documentation.
- Prepare meeting agendas and hold monthly staff meetings.
LIFETOUCH NATIONAL SCHOOL STUDIOS - 2187 Jolly Road, Okemos, MI
EXECUTIVEASSISTANT to the Owner and Sales Manager 3/00 to 4/04
- Assist Sales Manager with various sales-related projects, including, but not limited to,
preparing marketing material, designing sales data and reports, charting school sales
calls, creating sales contracts, maintaining records of evaluations and schedules.
- Creating PowerPoint presentations, make travel arrangements, coordinate sales meetings
and perform related administrative tasks.
- Answer multiple phone calls from schools and/or customers on a daily basis.
- Handle confidential material regarding school contracts and payments.
- Assist with the collection process of late payments from schools and/or customers.
- Various office related tasks and assignments.
MOTOROLA – Libertyville, IL
4. SENIOREXECUTIVE ASSISTANT – Human Resources Department 7/99 to
12/99
- Support the Director of Consumer Solutions and 10 Managers within marketing
department.
- Prepare documents, spreadsheets and presentations using MS Office software.
- Schedule and organize international and domestic travel arrangements.
- Act as point of contact for outside vendors and back up support for V.P. of Marketing.
- Prepare contracts / invoices for outside vendors.
- Coordinate activities and accommodations for on-site and off-site meetings / functions.
- Train and develop new administrative assistants.
- Record-keeper of confidential documents and other internal information.
HEWITT ASSOCIATES - Lincolnshire, IL
EXECUTIVEASSISTANT – Human Resources Department (Promotion) 1/99 to 6/99
- Prepare documents, spreadsheets & presentations using MS Office software.
- Schedule meetings, travel arrangements, on-site & off-site training programs.
- Support recruiting department & schedule employee interviews.
- Track employee vacation, sick time & personal time.
- Prepare contracts with outside vendors.
- Plan & organize departmental meetings.
- Sort & distribute resumes, applications, & other confidential information to appropriate
personnel.
ADMINISTRATIVE ASSISTANT – Technology Department (Promotion) 8/98 to 1/99
- Support 30 Hewitt employees and multiple Hewitt clients.
- Schedule travel arrangements, plan meetings, transfer and dictate meeting notes.
- Prepare documents, spreadsheets & presentations using MS Office software.
- Plan & organize departmental meetings.
BENEFITS CONSULTANT 10/96 to 8/98
- Counsel customers on medical, 401K, & pension plans offered with their company’s
benefit package.
- Customer service – answering approx. 70 telephone calls per day from benefiting
participants.
- Team projects – loan processing, employee statistics, computer testing.
- Train & develop new employees.
- Coach associates on improving customer service skills & abilities.
EDUCATION
SPRING ARBOR UNIVERSITY - Lansing, MI 11/01 to 5/02
B.A. Business Management – Managementand Organizational Development
LANSING COMMUNITY COLLEGE - Lansing, MI 6/92 to 5/96
5. Associate Degree – Business Management
HASLETT HIGH SCHOOL – Haslett, MI 9/88 to
6/92
College Preparation Emphasis
ACHIEVEMENTS & SKILLS
Excellent written & verbal communication skills
Highly proficient in Microsoft Word, Excel & PowerPoint
Excellent 10 key ability
Type 80+ w.p.m.
Polished in appearance and expression
Volunteer Treasurer and Secretary of the Dart Tribute Garden
Chosen 1 of 400 associates of Sparrow Hospital - Service Excellence Advisor (Customer Service Trainer)
Junior Achievement Volunteer