1. 1
N i c o l e H a r b u t
6 0 3 - 4 6 4 - 9 7 9 9
N H a r b u t 2 0 1 2 @ g m a i l . c o m
Profile
Administrative professional offering versatile office management skills and proficiency in Microsoft
Office programs. Strong planner and problem solver who readily adapts to change, works
independently and exceeds expectations. Able to juggle multiple priorities and meet tight
deadlines without compromising quality.
Education
Lake Region Community College
Relevant Courses:
 Administrative Office Management
 MS Office for Professional Staff
 Business Documentation
 Principles of Records Management
 Accounting
 Professional Office Procedures
 Medical Office Procedures
 Medical Law and Ethics
 Medical Terminology
 Professional Development
Extracurricular activities: Collected money for breast cancer and the Children’s Hospital.
Key Skills
Office
Skills:
Office Management
Records Management
Database
Administration
Spreadsheets/Reports
Event Management
Calendaring
Telephone etiquette
Front-Desk Reception
Executive Support
Travel Coordination
Data Entry
Computer
Skills:
MS Word
MS Excel
MS PowerPoint
MS Outlook
MS Access
Experience
Rite Aid Pharmacy Technician, 2008 to 2013
Type and fill prescriptions, as well as handle multifaceted clerical tasks (e.g., data entry, filing,
records management and billing). Order supplies and medications when needed. Enter invoice slips
into computer system. Help customers and answer customer questions, in person and over the
phone.
Highlights:
 Have been awarded for outstanding customer service and work that goes above and beyond
typical job duties.
 Entrusted to type prescriptions and count pills, as well as do monthly inventory counts.
 Recognized for excellent problem solving and critical thinking skills on-the-job.
 Earned excellent marks on performance reviews, with citations for excellence in areas including
work volume, accuracy and quality; ability to learn and master new concepts; positive work
ethic; and commitment to providing unsurpassed service.

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Cumberland Farms Assistant Manager, 2004 to 2008
Complete and file paper work, as well as multifaceted clerical tasks (e.g., data entry, filing,
records management). Order merchandise and supplies for front store, office and coolers.
Handling vendor deliveries and orders, as well as putting them away. Handling customer
complaints and assuring customer satisfaction. Delegating specific job duties among employees
and assuring all work is finished by the end of each shift. Count large quantities of money and
make deposits.
Highlights:
 Have been recognized and awarded for outstanding customer service and work that goes
above and beyond typical job duties.
 Entrusted to handle large quantities of cash and change and make deposits at the bank.
 Earned excellent marks on performance reviews.
 Began working simply as a cashier and worked very hard to become an assistant manager.
 Qualified for the managers-in-training program offered by the company.