SlideShare a Scribd company logo

Cristina Allen Resume

1 of 3
Download to read offline
12/2013 to Current
Gilbert, az
02/2008 to 07/2008
Morgan Hill, CA
CRISTINA ALLEN
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and
following through to achieve project goals. Seeking a role of increased responsibility and authority. Motivated and
successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent
problem solving and interpersonal skills. Adept at managing multiple projects with ease using expert time management
methods. Administrative who answers a high volume of incoming calls while handling in-person inquiries from clients
and colleagues. Flexible and hardworking with the drive to succeed.
Highlights
Microsoft Office proficiency
Excel spreadsheets
Meticulous attention to detail
Self-directed
Time management
Professional and mature
Strong problem solver
Report writing
Results-oriented
Resourceful
Dedicated team player
Strong interpersonal skills
Mail management
Meeting planning
Schedule management
Self-starter
Accomplishments
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully
planned and executed corporate meetings, lunches and special events for groups of 10 employees. Provided required
weekly,monthly and quarterly reports and client track records. Researched, calmed and rapidly resolved client conflicts to
prevent loss of key accounts. Consistently generated additional revenue through skilled sales techniques. Greeted
customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding
store operations, product, promotions and orders. Assisted in the managing of the company database and verified, edited
and modified members' information. Operated computers programmed with accounting software to record, store, and
analyze information. Investigated and analyzed client complaints to identify and resolve issues. Demonstrated
proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Answered multiple phone
lines, transferred calls to corresponding departments, filed patient records and billed accordingly. Handled customers
effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to
maximize efficiency.
Experience
Administrative Assistant/Food Service/ Workroom
Gilbert Schools
Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Promoted good
behaviors by using the positive reinforcement method. Applied the positive reinforcement method to redirect negative
behaviors.Encouraged students to be understanding of and helpful to others. Physically and verbally interacted with
students throughout the day to keep them engaged.Communicated effectively with educators from various grade levels.
Administered minor first aid to injured students.Applied the positive reinforcement method to redirect negative behaviors.
Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
Receptionist
Anaerobe Systems
Updated customer accounts and information on a daily basis. Managed incoming and outgoing calls for busy office.
Standardized department filing system to increase efficiency. Communicated with customers via phone, email and in
1364 S Sunnyvale, Mesa, AZ 85206 | H: 4807295202 | cristina071105@yahoo.com
07/2008 to 12/2011
San Jose, Ca
2016
Tempe, AZ, US
1998
Turlock, CA, US
person to obtain payments on outstanding accounts. Maintained the front desk and reception area in a neat and
organized fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and
handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external
communications, including email and mail.
Logistic Coordinator
Benchmark Environmental
Planned travel arrangements for five executives and staff. Managed the receptionist area, including greeting visitors and
responding to telephone and in-person requests for information. Manged electronic file systems and maintained
electronic and paper files.Served as central point of contact for all outside vendors needing to gain access to the
building. Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and
handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and
handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and
scanned documents. Managed the day-to-day calendar for the company's technicians. Properly routed agreements,
contracts and invoices through the signature process. Received and screened a high volume of internal and external
communications, including email and mail. Managed daily office operations and maintenance of equipment. Accurately
recorded and reported test results according to established procedures. Developed and maintained positive customer
relationships through effective communication. Created detailed reports summarizing data collected in the laboratory for
the research and development, regulatory affairs and marketing teams. Scheduled clinical lab technicians to maintain
efficient work flow. Successfully managed the activities of four team members in multiple locations. Improved service
quality and increased sales by developing a strong knowledge of company's products and services. Provided a high level
of product and leadership support to representatives and clients. Effectively communicated with team members to
maintain clearly defined expectations. Resolved customer questions, issues and complaints. Implemented a consultative
selling approach on all inbound calls. Contacted new and existing customers to discuss how their needs could be met
with specific products and services. Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of
sales and service agreements. Reviewed new customer orders and requests and manually entered data into a
centralized database. Manually created shipments, assigned carriers and dispatched shipments. Forwarded client-
related quality and service issues to the appropriate manager for resolution. Communicated all emergencies, delays due
to weather and carrier schedule changes to customers and supervisors. Coordinated rush orders and order changes.
Built partnerships with local organizations to increase company offerings and improve services.
Education
Cosmetology License: Cosmetology
International Hair Design
Cosmetology training,Coursework in Business and Management,Nail Technician training
High School Diploma: Dilopma
Roselawn High School
References
Amie Niccolis, Agriculture Teacher
Desert Ridge High School
Office: (480) 275-9888
(current supervisor)
Tammy Farris, Lunch Room Manger
South Valley Jr High
Office: (480) 213-9788
(former manger)
Bryan Buller, Owner
Benchmark Environmental
Office: (408) 640-6284
(former CEO)
Catherine Spic
Friend
Cell: (917) 858-5293
Ad

Recommended

Mery's update resume marzo 23
Mery's update resume marzo 23Mery's update resume marzo 23
Mery's update resume marzo 23mery chahu
 
Marisa Nelson RESUME
Marisa Nelson RESUMEMarisa Nelson RESUME
Marisa Nelson RESUMEMarisa Nelson
 
Resume-January 2016
Resume-January 2016Resume-January 2016
Resume-January 2016Necole Davis
 
Anna Carpenter CV.DOCX
Anna Carpenter CV.DOCXAnna Carpenter CV.DOCX
Anna Carpenter CV.DOCXAnna Carpenter
 
Cherrish Admissions Resume 2014
Cherrish Admissions Resume 2014Cherrish Admissions Resume 2014
Cherrish Admissions Resume 2014Cherrish Serrato
 
Windyresume 032315
Windyresume 032315Windyresume 032315
Windyresume 032315Windy Brooks
 

More Related Content

What's hot (20)

Daria R Nesby Resume 1 30 15
Daria R  Nesby Resume 1 30 15Daria R  Nesby Resume 1 30 15
Daria R Nesby Resume 1 30 15
 
BREANNA'S RESUME 1
BREANNA'S RESUME 1BREANNA'S RESUME 1
BREANNA'S RESUME 1
 
2016 Banking Resume
2016 Banking Resume2016 Banking Resume
2016 Banking Resume
 
Megan_Leach_Resume
Megan_Leach_ResumeMegan_Leach_Resume
Megan_Leach_Resume
 
Resume
ResumeResume
Resume
 
Tessa's Resume Executive II
Tessa's Resume Executive IITessa's Resume Executive II
Tessa's Resume Executive II
 
moorey-resume [115004]
moorey-resume [115004]moorey-resume [115004]
moorey-resume [115004]
 
Irshad 2015
Irshad 2015Irshad 2015
Irshad 2015
 
Amber Eve Lint Resume
Amber Eve Lint ResumeAmber Eve Lint Resume
Amber Eve Lint Resume
 
dma resume 2015
dma resume 2015dma resume 2015
dma resume 2015
 
CraigShieldsResume1
CraigShieldsResume1CraigShieldsResume1
CraigShieldsResume1
 
Samantha_Ciandella_Resume
Samantha_Ciandella_ResumeSamantha_Ciandella_Resume
Samantha_Ciandella_Resume
 
Admin Resume
Admin ResumeAdmin Resume
Admin Resume
 
Resume
ResumeResume
Resume
 
Capri Murray
Capri MurrayCapri Murray
Capri Murray
 
resume_48288
resume_48288resume_48288
resume_48288
 
Cynthia Lowe Resume 1 (1)
Cynthia Lowe Resume 1 (1)Cynthia Lowe Resume 1 (1)
Cynthia Lowe Resume 1 (1)
 
Jacqueline M Hanstein Resume
Jacqueline M Hanstein ResumeJacqueline M Hanstein Resume
Jacqueline M Hanstein Resume
 
margaretdianelovett
margaretdianelovettmargaretdianelovett
margaretdianelovett
 
Pamela's Resume
Pamela's ResumePamela's Resume
Pamela's Resume
 

Similar to Cristina Allen Resume

Melissa Mathena Resume (1)
Melissa Mathena Resume (1)Melissa Mathena Resume (1)
Melissa Mathena Resume (1)Melissa Mathena
 
Laura Sollock Resume
Laura Sollock ResumeLaura Sollock Resume
Laura Sollock ResumeLaura Sollock
 
Executive Administrative Assistant
Executive Administrative AssistantExecutive Administrative Assistant
Executive Administrative AssistantJohn Hood
 
Melissa Metro Resume 1
Melissa Metro Resume 1Melissa Metro Resume 1
Melissa Metro Resume 1Melissa Metro
 
Betty Kline Resume (5)
Betty Kline Resume (5)Betty Kline Resume (5)
Betty Kline Resume (5)Betty Kline
 
Lisa A. Jones Resume
Lisa A. Jones ResumeLisa A. Jones Resume
Lisa A. Jones ResumeLisa Eichler
 
Pedro Aceves Staffing Resume 2
Pedro Aceves Staffing Resume 2Pedro Aceves Staffing Resume 2
Pedro Aceves Staffing Resume 2Pedro Aceves
 
Karen Cross CV 2016
Karen Cross CV  2016Karen Cross CV  2016
Karen Cross CV 2016Karen Cross
 
Cindy Charter Resume June 11-2016
Cindy Charter Resume June 11-2016Cindy Charter Resume June 11-2016
Cindy Charter Resume June 11-2016Cindy Charter
 
Gordon L Deshazer Resume 1.docx 2014
Gordon L Deshazer Resume 1.docx 2014Gordon L Deshazer Resume 1.docx 2014
Gordon L Deshazer Resume 1.docx 2014gordon deshazer
 
Melissa Rust Resume
Melissa Rust ResumeMelissa Rust Resume
Melissa Rust Resumemelissa_rust
 
sue mancino resume rev 3
sue mancino resume rev 3sue mancino resume rev 3
sue mancino resume rev 3Sue Mancino
 
Angela French Resume (4)
Angela French Resume (4)Angela French Resume (4)
Angela French Resume (4)Angela French
 

Similar to Cristina Allen Resume (20)

Melissa Mathena Resume (1)
Melissa Mathena Resume (1)Melissa Mathena Resume (1)
Melissa Mathena Resume (1)
 
Laura Sollock Resume
Laura Sollock ResumeLaura Sollock Resume
Laura Sollock Resume
 
JUSTINE RESUME2
JUSTINE RESUME2JUSTINE RESUME2
JUSTINE RESUME2
 
Executive Administrative Assistant
Executive Administrative AssistantExecutive Administrative Assistant
Executive Administrative Assistant
 
M.Hedgepeth Resume 2016 1
M.Hedgepeth Resume 2016 1M.Hedgepeth Resume 2016 1
M.Hedgepeth Resume 2016 1
 
Melissa Metro Resume 1
Melissa Metro Resume 1Melissa Metro Resume 1
Melissa Metro Resume 1
 
Betty Kline Resume (5)
Betty Kline Resume (5)Betty Kline Resume (5)
Betty Kline Resume (5)
 
Lisa A. Jones Resume
Lisa A. Jones ResumeLisa A. Jones Resume
Lisa A. Jones Resume
 
Pedro Aceves Staffing Resume 2
Pedro Aceves Staffing Resume 2Pedro Aceves Staffing Resume 2
Pedro Aceves Staffing Resume 2
 
Lenwood E Resume
Lenwood E ResumeLenwood E Resume
Lenwood E Resume
 
Karen Cross CV 2016
Karen Cross CV  2016Karen Cross CV  2016
Karen Cross CV 2016
 
Cindy Charter Resume June 11-2016
Cindy Charter Resume June 11-2016Cindy Charter Resume June 11-2016
Cindy Charter Resume June 11-2016
 
2015
20152015
2015
 
Tammy Campos'
Tammy Campos'Tammy Campos'
Tammy Campos'
 
Bryandie cox
Bryandie cox Bryandie cox
Bryandie cox
 
Gordon L Deshazer Resume 1.docx 2014
Gordon L Deshazer Resume 1.docx 2014Gordon L Deshazer Resume 1.docx 2014
Gordon L Deshazer Resume 1.docx 2014
 
Melissa Rust Resume
Melissa Rust ResumeMelissa Rust Resume
Melissa Rust Resume
 
sue mancino resume rev 3
sue mancino resume rev 3sue mancino resume rev 3
sue mancino resume rev 3
 
Angela French Resume (4)
Angela French Resume (4)Angela French Resume (4)
Angela French Resume (4)
 
RESUME
RESUMERESUME
RESUME
 

Cristina Allen Resume

  • 1. 12/2013 to Current Gilbert, az 02/2008 to 07/2008 Morgan Hill, CA CRISTINA ALLEN Summary Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Motivated and successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving and interpersonal skills. Adept at managing multiple projects with ease using expert time management methods. Administrative who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Highlights Microsoft Office proficiency Excel spreadsheets Meticulous attention to detail Self-directed Time management Professional and mature Strong problem solver Report writing Results-oriented Resourceful Dedicated team player Strong interpersonal skills Mail management Meeting planning Schedule management Self-starter Accomplishments Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Successfully planned and executed corporate meetings, lunches and special events for groups of 10 employees. Provided required weekly,monthly and quarterly reports and client track records. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Consistently generated additional revenue through skilled sales techniques. Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Assisted in the managing of the company database and verified, edited and modified members' information. Operated computers programmed with accounting software to record, store, and analyze information. Investigated and analyzed client complaints to identify and resolve issues. Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment. Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly. Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. Experience Administrative Assistant/Food Service/ Workroom Gilbert Schools Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Promoted good behaviors by using the positive reinforcement method. Applied the positive reinforcement method to redirect negative behaviors.Encouraged students to be understanding of and helpful to others. Physically and verbally interacted with students throughout the day to keep them engaged.Communicated effectively with educators from various grade levels. Administered minor first aid to injured students.Applied the positive reinforcement method to redirect negative behaviors. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Receptionist Anaerobe Systems Updated customer accounts and information on a daily basis. Managed incoming and outgoing calls for busy office. Standardized department filing system to increase efficiency. Communicated with customers via phone, email and in 1364 S Sunnyvale, Mesa, AZ 85206 | H: 4807295202 | cristina071105@yahoo.com
  • 2. 07/2008 to 12/2011 San Jose, Ca 2016 Tempe, AZ, US 1998 Turlock, CA, US person to obtain payments on outstanding accounts. Maintained the front desk and reception area in a neat and organized fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external communications, including email and mail. Logistic Coordinator Benchmark Environmental Planned travel arrangements for five executives and staff. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Manged electronic file systems and maintained electronic and paper files.Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Managed the day-to-day calendar for the company's technicians. Properly routed agreements, contracts and invoices through the signature process. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Accurately recorded and reported test results according to established procedures. Developed and maintained positive customer relationships through effective communication. Created detailed reports summarizing data collected in the laboratory for the research and development, regulatory affairs and marketing teams. Scheduled clinical lab technicians to maintain efficient work flow. Successfully managed the activities of four team members in multiple locations. Improved service quality and increased sales by developing a strong knowledge of company's products and services. Provided a high level of product and leadership support to representatives and clients. Effectively communicated with team members to maintain clearly defined expectations. Resolved customer questions, issues and complaints. Implemented a consultative selling approach on all inbound calls. Contacted new and existing customers to discuss how their needs could be met with specific products and services. Quoted prices, credit terms and other bid specifications. Negotiated prices, terms of sales and service agreements. Reviewed new customer orders and requests and manually entered data into a centralized database. Manually created shipments, assigned carriers and dispatched shipments. Forwarded client- related quality and service issues to the appropriate manager for resolution. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. Coordinated rush orders and order changes. Built partnerships with local organizations to increase company offerings and improve services. Education Cosmetology License: Cosmetology International Hair Design Cosmetology training,Coursework in Business and Management,Nail Technician training High School Diploma: Dilopma Roselawn High School References Amie Niccolis, Agriculture Teacher Desert Ridge High School Office: (480) 275-9888 (current supervisor) Tammy Farris, Lunch Room Manger South Valley Jr High Office: (480) 213-9788 (former manger) Bryan Buller, Owner Benchmark Environmental Office: (408) 640-6284 (former CEO)