1. KATHRYN ARMITAGE
61 Shallmarsh Road Phone: 07760 914 796
Bebington, Wirral Email: katharmitage@yahoo.co.uk
Offic e M a na gement a nd Sa les Professiona l
Adaptable and resourceful office manager with experience in purchasing and customer facing
roles with leading companies. Confident and decisive, takes ownership of problems and delivers
effective, viable solutions. Possesses excellent interpersonal skills enabling a good fit within
teams and a natural rapport with clients and stakeholders at all levels of business. A perceptive
and intuitive problem solver, quick to grasp and apply new concepts and applications with well-
honed training and mentorship skills. Organised and methodical with a keen eye for detail and
commitment to quality at all times.
Areas of Expertise
 Leadership / Management
 Sales
 Account Management
 Finance
 Office Administration
 Data Entry
 Business Development
 Banking
 Purchasing
 Process Improvement
 Customer Service
 Credit Control
Professional Experience
EVOKE CREATIVE 2013 - PRESENT
BUYER
 Make expert use of MRP and Source to optimise services, coordinate sourcing, forecast,
report and purchase requirements on the system, analyse system entries to identify errors
and rectify issues.
 Performdetailed researchandanalysis to preparepurchasingplansforusein the negotiation
of pricing with suppliers.
 Collaboratewith the warehouseteam,closely monitor inventorylevels to achieve targets, led
to the overall improvement of purchase practices.
 Continuously review supplier relationships, troubleshoot and resolve problems, examine
processes and purchases, evaluate and recommend innovative practices to improve
processes and efficiency.
 Liaise and negotiate directly with a number of suppliers, balance a tenacious approach with
outstanding levels of service to reduce lead times.
 Establish and track KPIs, train and coach team members to achieve targets without
compromising standards or levels of service.
 Work closely with major customers including McDonalds, JD Sports and Bibliotheca.
Key Achievements
 Secured a number of promotions, previously performed duties in administration, sales,
account management and logistics.
 Accepted additional duties in the absence of the Finance Manager.

2. Kathryn Armitage Resume, Page 2
SHAMROCK GB LIMITED, HAULAGE CO. 2011 - 2013
OFFICE MANAGER
 Ran all administrative aspects of the business including budget, financial planning and
forecasting, purchasing and stock control, invoicing, bill payments and VAT reconciliation.
 Prepared payroll for 18 members of staff, completed all bank reconciliation requirements
including BACS and Chaps payments.
 Devised and issued month end, quarterly and year end reports.
Key Achievement
 Productively implemented credit control systems and procedures to improve business
efficiency.
 Boosted revenues through the acquisition of new sales from clients.
CANTERBURY FESTIVAL OFFICE 2011
ADMINISTRATOR - TEMPORARY
 Deployed key skills and resources in a fast-paced role, managed a high-volume workload in
a time critical environment.
 Handled enquiries, complaints, payment processes, billing queries and service requests,
achieved satisfactory outcomes for all parties.
 Diligently reviewed and input financial information, monitored and coordinated all aspects
of billing and invoicing.
 Oversaw payroll and banking reconciliations, compiled data for the formulation of monthly,
quarterly and year end reports.
 Acted as akey interface forthe organisationasa receptionist, executedad hoc administrative
duties including as a secretary dealing with ‘Friends of the Festival’ subscriptions and ticket
sales.
SWISS RE 2009 - 2010
INDEXER
 Coordinated data and updated systems with expired policy details using File X, File Tracker
and Lotus Notes.
CANTERBURY CHRISTCHURCH UNIVERSITY 2006 - 2009
RECEPTIONIST
 Welcomed staff, students and visitors to the University and directed them to the correct
departments, maintained a clean and tidy reception area.
 Made use of a computerised switchboard system to answer calls, opened, distributed and
collected post.
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Previous Experience as a Credit Control Team Leader with Cadbury Trebor Bassett, and as an
Assistant Bank Manager with Lloyds Bank.
Other Skills
I.T.: Lotus Notes, Excel, Word, Access, PowerPoint, SAP, File X, File Tracker, Sage Accounts,
Sage Manufacturing, Sage payroll, Superpay, QuickBooks