1. LORI R. SKALKA
70-25 Yellowstone Blvd, Apt#1R, Forest Hills, NY 11375
646-251-3539
bizwoman4321@hotmail.com
Executive Assistant with extensive administrative support professional experience working in fast-paced
environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical,
and discreet; committed to superior customer service. Confident and poised in interactions with individuals at
all levels. Detail oriented and resourceful in completing projects; able to multi-task effectively. Experience in a
wide range of Sales, Operations, Customer Relations, Training, Financial Reporting, and Staff Management Roles
Core Competencies: Administration, Time Management, Customer Relations, Vendor Relations, Office
Management,,Employee Relations, Inventory Management, Project Management, Event Management, Invoicing,
Financial Reports,Sales Assistance, Data Entry, Microsoft Office, Quick Learner of any Company Software
Packages.
PROFESSIONAL EXPERIENCE:
NYC TAXI & LIMOUSINE COMMISSION 2012 – Present
Clerical Aide (Enforcement / NEU Division)
 Data Entry of Summonses, Seizures, Voids, Foil Requests, Extensions, Internal and External Notices
 Administrator of Hearings Calendar in Processing Hearings, Reschedules, and Adjournments
 Processing of Administrative and other type of Summonses
 Research / Troubleshoot Returned Respondent Mail
 Notice Log Book – Adding / Removing Notice Packets in Systech
TEMPORARY ASSIGNMENTS 2008 – 2011
Executive Assistant (At Various Businesses in New York City)
 Provided general administrative support, which includes but not limited to creating , maintaining,
editing of documents, spreadsheets, files, and presentations.
 Supported Senior C-Level Executives, Department Heads, Managing Directors, Sales Managers
 Handled heavy calendar management for Executives
 Interacted with multiple levels of customers and staff
 Supervised project management for Department Heads
Records Analyst (F.E.G.S)
 Interacted with doctors and patients in a medical group
 Compiled medical files, handled recordkeeping, and confirmed appointments; archive patients records
DELTA ENTERPRISE CORPORATION 2006 – 2008
Sales Assistant
 Developed and maintained working relationships with Stores, Account/Buyers, Existing Customers,
Contacting Potential New Accounts
 Worked directly with customers to strengthen relationships and partnerships
 Managed / Troubleshooting of Orders/Reorders on Customer Accounts
 Assisted the Vice President, Sales Managers, and Account Executives with their Accounts
 Forecasting / Recaps spreadsheets of each Account Representative’s Territory to be handed to the
Company Owners, VP of Sales and other Department Heads
 Responsible for Showroom upkeep including keeping track of samples being given to Accounts
 Scheduled / Coordinated meetings for cross-functional teams in corporate and field offices including
Travel Reservations, Hotel Accommodations, Catering for meetings, Conference Call Services, and
additional meeting preparations
 Handled heavy calendar management for Executives
 Setup of all line sheets and excel charts to show line, inventory on hand, inventory needs, as well as
delivery for existing customers and potential new customers

2. WINDSONG ALLEGIANCE GROUP 2004 – 2006
Executive Assistant
 Scheduled/coordinated meetings for cross-functional teams in corporate and field offices including
Travel Reservations, Hotel Accommodations, Catering for meetings, Conference Call Services, and
additional meeting preparations
 Prepared / processed expense reports, travel statements, invoices, and billing inquiries
 Created and distributed reports regarding confidential customer order history and transaction-based data,
financial performance, and recaps for coming seasons for owners and senior management
 In charge of all office supplies, in addition to vendor management relations of all office equipment
 Created sales spreadsheets and input data into Customer Relationship Databases
 Setup of all line sheets and excel charts to show line, inventory on hand , inventory needs, as well as
delivery for existing customers and potential new customers
J.C. PENNEY 2001 – 2004
New Accounts Developer
 Performed a customer account creations, credit card processing, order entry, and customer account
reconciliations
 Submitted ideas to department heads on merchandising displays and point-of-sale promotions
NINA FOOTWEAR CORPORATION 2000 - 2000
Account Manager
 Reviewed / Handled all customer correspondence and processed 50+ customer inquiries a day to the
President of Children’s Division and Customer Service Manager
 Assisted Sales Team of seven (7) Representatives in processing at least 50 new / pending orders daily
and provided account assistance to customers
 Reviewed daily open orders reports to troubleshoot and solve any problems that may arise with
customers accounts
 Created and maintained Customer Relationship Database to track files, credit accounts, orders,
discounts, returns, discrepancy letters, and cancellations processed on a daily basis
 Generated repeat business and new clients by presenting clients with timely cross / up-sell opportunities
based on past purchase history and new items in stock to compliment their lines and increase their sales
BURLINGTON INDUSTRIES, INC. 1987 – 1999
Executive Assistant
Significant experience within the textile industry, providing administrative support, financial recaps, event / trade
show planning, conference management services for the Senior Management Team
SKILLS:
• Computer Proficient in Microsoft Office Suite, Database Systems, Sample / Production Planning Systems,
AS400, Blue Cherry, Proprietary Systems in Conjunction with DMV, and the N.Y.C. Taxi & Limousine
Commission