1. Address: 15, Ramkamal Street, Khidderpore, Kolkata-700023 Mobile: 8961005375/9903477761
Email: nandini.letsrock@gmail.com
NANDINIBANERJEE OFFICEEXECUTIVE/ADMINISTRATIVE
(Female)
A skillful and dedicated Office Administrative Executive with extensive experience in the coordination, planning, decision
making in daily operational and administrative functions & Interested to develop a blend of knowledge with enthusiasm, to
work with a team towards achievement of common goals and responsibilities and would provide significant challenge.
AREAS OF EXPERTISE
 Orientation & On-Boarding
 Employee Relations
 Compensation & Benefits
 Good knowledge Of MS OFFICE
(WORD, EXCEL etc.)
 Event & Meetings
 Front & Backend Operation
Management
 Employee retention
 EPABX Handling
 Report Generation
 Confidential Files Handling
EDUCATIONAL QUALIFICATIONS
 Pursuing MBA (HR) from ICFAI UNIVERSITY [Completed 1st Semester In Business Ethics],
 B.Sc (IT) from Punjab Technical University [2012(SEP)-71.50%]
 H.S [(SCIENCE 2008)-62.25%]
 MADHYAMIK [2006-73.50%]
 Various Workshops & Trainings in Management & Personality Development
COMPUTER PROFICIENCY
 Visual Basic.NET (Microsoft IT Academy 2011)
 Diploma in Desktop Media Publication & MS
office 2007 (2009-2010)
 TALLY ERP9 (2013)
 Internet Surfing,Net Savy
WORK EXPERIENCE
B.M. Birla Heart Research Centre (Kolkata) (Jan’16 to till date)
Executive – PR Executive & Telephone Operating
RESPONSIBILITIES
 Reception handling
 Handling EPABX machine and transferring the calls to the concerned departments.
 Promptly, accurately, professionally and courteously receiving 100% of all telephone calls and visitors and assessing
100% of all received calls/inquiries and directs and/or records and relay messages.
 Maintaining incoming and outgoing registers for all correspondences.
 Office asset management and other admin related jobs.
 Assisting reception,OPD billing department as needed during they are busy.
 Answers patient party’s inquires, handles complaints and attend to the needs of the Patients.
 Assists Office staff in maintaining files and databases.
 Carrying out other instructions as directed by the management.
 Handling Patient issues.
 Emergency Ambulance booking and coordinating with Doctors.
M/s Shivam Iron & Steel Co Ltd (Kolkata) 36mnths (Dec’2015)
Office Executive
RESPONSIBILITIES

2. Address: 15, Ramkamal Street, Khidderpore, Kolkata-700023 Mobile: 8961005375/9903477761
Email: nandini.letsrock@gmail.com
 Responsible for development and administration of programs, procedures, and guidelines to help align the workforce
with the strategic goals of the company.
 Participates in developing department goals, objectives, and systems.
 Preparation & maintenance of employee-related data bases & based on that preparing and analyzing reports that are
necessary to carry out the functions of the department and company.
 Responsible for the complete dispatch and fulfillment of orders.
 Complete movement of materials to the Company’s Head Office.
 Coordination with logistic teams and workers of Company.
 DAY to day branch admin work like-arrangements of pantry stuff (tea/coffee),Lunch/snacks for Guests etc.
 Manages the development and maintenance of the Human Resources sections of the Internet, particularly sourcing,
culture, and company information.
 Participates in administrative staff meetings and attends other meetings and seminars.
 Supplying & maintaining office stationeries.
 Provides necessary education and materials to managers and employees including workshops, manuals, employee
handbooks, and standardized reports.
 Coordinate with HR also on various activities
 Assists with the development of and monitors the spending of the corporate expenses.
 Maintains employee attendance records.
 Granting approval on all the bills with their supporting documents
Aditya Birla Minacs (Kolkata) 6months (Apr’12)
Trainee as Administration & Customer Care Executive
RESPONSIBILITIES
 Responsible for entire Office and administrative operations of Head office and Branches.
 Responsible for leave management, file management, travel management etc.
 Maintains records of bills/correspondence (TELEPHONE, ELECTRICITY, COURIER etc.)
 Responsible to coordinate with various departments for arrangements during Client Visits/Events.
 Maintains employee attendance records(Manual) & Leave records.
 Proper maintenance of different registers at all the units properly
 Determines requirements by working with customers.
 Answers inquiries by clarifying desired information; researching, locating, and providing information.
 Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing
solutions; escalating unresolved problems.
 Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
PERSONAL DETAILS
 Father’s Name: Goutam Banerjee
 Date of Birth: August 27, 1990
 Marital Status: Single
 Hobbies: Playing (FLUTE), Dancing, Singing & Reading Story Books, Traveling.
References: Available on request
Date:26.08.2016
Place: KOLKATA

3. Address: 15, Ramkamal Street, Khidderpore, Kolkata-700023 Mobile: 8961005375/9903477761
Email: nandini.letsrock@gmail.com