1. Resume – AD ZAFRA Page 1 of 8
ARLENE DAVID ZAFRA
Doha, Qatar
 +974 33599487
email : arlene_zafra2226@yahoo.com
EXECUTIVE ASSISTANT/HR OFFICER
Career Objectives
To apply the principles and knowledge acquired needed to become an asset to the
company and excel with integrity on the chosen profession. To work in a highly
dynamic institution that can provide both personal and professional growth.
Enhances executive's effectiveness by providing information management support;
representing the executive to others.
Resume Summary
 17 + Years experience in Construction, Trading and Government Service
 Presently working with Bojamhoor Mechanical & Electrical Co.
 Working as Executive Secretary/ General Admin
 Worked with major projects like National Security Shield Project, 5 Kindergartens
in Doha, Some School Project in Alkhor under Qatar Foundation,Amiri Guard
Project
PERSONAL DETAILS
Date of Birth : 26.02.1975
Nationality : Filipino
Marital Status : Married
Language Skill : English, Filipino, Pampango & Some Arabic
Visa Sponsorship : Husband Sponsor
Driving License : With Qatar driving license
Key Strength :
 Expertise in office management
 Leadership skills, effective communication, coordination skills, optimistic &
objective, performance oriented, systematic & organized.
 Dealing effectively with people at all levels within the organization.

2. Resume – AD ZAFRA Page 2 of 8
 Ability to organize staff and prioritize works.
 Ability to work well within and lead a site based team of mixed nationalities.
 Able to organize tasks and complete them with tenacity and thoroughness.
 Enthusiastic, reliable and responsible team player.
 Hardworking able to handle multi task responsibilities
ACADEMIC / PROFESSIONAL QUALIFICATIONS
Post College : Masters in Business Administration Major in Public
Administration (Undergraduate)
Guagua National Colleges, Pampanga Philippines
(2006 – 2007)
College : Bachelor of Science in Business Administration Major in
Business Management
University of the East Manila, Philippines
(1991-1998)
Bachelor of Science in Business Management Major in
Business Marketing
University of the East Manila, Philippines (undergraduate)
(1994-1997)
Achievements
Passed the Civil Service Professional Eligibility Exams
January 1999, Manila Philippines
Computer Proficiency
Ms Office XP 2003, 2007, 2010
Operating System – Win 95, 98, 2000, XP, Vista & Windows 7
EMPLOYMENT RECORD
Bojamhoor Mechanical & Electrical Co.
Doha, Qatar (April 2012 – to date)
Currently working as Executive Assistant/Sr. Document Control/HR Officer
Job Profile:
As Executive Assistant
 Act as the point person of the office whenever EM is not available.
 Produces information by transcribing, formatting, inputting, editing, retrieving,
copying, and transmitting text, data, and graphics.
 Excellent telephone manner and high standard of communication skills.

3. Resume – AD ZAFRA Page 3 of 8
 Conserves executive's time by reading, researching, and routing
correspondence; drafting letters and documents; collecting and analyzing
information; initiating telecommunications.
 Maintains executive's appointment schedule by planning and scheduling
meetings, conferences, teleconferences, and travel.
 Represents the executive by attending meetings in the executive's absence;
speaking for the executive.
 Welcomes guests and customers by greeting them, in person or on the
telephone; answering or directing inquiries.
 Maintains customer confidence and protects operations by keeping
information confidential.
 Completes projects by assigning work to clerical staff; following up on results.
 Prepares reports by collecting and analyzing information.
 Secures information by completing data base backups.
 Provides historical reference by developing and utilizing filing and retrieval
systems; recording meeting discussions.
 Maintains office supplies inventory by checking stock to determine inventory
level; anticipating needed supplies; evaluating new office products; placing
and expediting orders for supplies; verifying receipt of supplies.
 Ensures operation of equipment by completing preventive maintenance
requirements; following manufacturer's instructions; troubleshooting
malfunctions; calling for repairs; maintaining equipment inventories; evaluating
new equipment and techniques.
 Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal networks;
participating in professional societies.
 Contributes to team effort by accomplishing related results as needed.
As Document Controller
 Implementing the Document Control System as per the company procedure.
 Carries out document control department activities and co-ordinates
documentation requirement with company personnel and Client. Ensure that
document files are maintained and eventually archived.
 Extract the various document control reports defined in the project procedures.
 Receiving and Distributing Drawing/Documents as per projects, distribution
matrix.
 Record the incoming daily correspondence, drawings, data sheets, and
manuals
 Assist with compilation, distribution and printing of documents and drawings.
 Responsible for procedure necessary to assure that all documents / drawings /
manuals provided for construction areas are maintained to the most up-to-
date revisions.

4. Resume – AD ZAFRA Page 4 of 8
 Maintain drawings and specification control records, process all design
document changes, ensure a proper approval for changes has been obtained
and promptly remove all obsolete documents.
 Check the outgoing document at times for the document that has to be filed,
copied and distributed.
 Maintain a library of relevant procedure and reference documents available
for copying by request within a secure document control area
 Assist engineers in the compilation, copying of reference material from the
sources available in the library / document control.
 Utilizing the transmittal systems assigns a chronological number to the
transmittal and records this information in the incoming / outgoing log book.
 Log drawings / documents / manual information and all subsequent revision
also be entered.
 Update the revision of the drawings / documents into the master files and in the
database records.
 Maintain track of the Request for Inspections.
 Define & implement document control procedures. reports for weekly and
monthly meeting and follow-up submission / approval with client
 Set up project filling systems with files and records and keep them in order in
accordance with company procedure.
 Responsible for procedure necessary to assure that all documents / drawings /
manuals provided for construction areas are maintained to the most up-to-
date revisions.
 Maintain drawings and specification control records, process all design
document changes, ensure a proper approval for changes has been obtained
and promptly remove all obsolete documents.
As HR OFFICER
 Provides support in the various Human resource function, which include
recruitment, staffing, training & development, performance monitoring and
employee councelling.
 Ensures that accurate job description s are in place
 Organize staff training seessions, workshops & activities.
 Process employee requests for outside training while complying with policies
and procedures.
 Provide basic counselling to staff who have performance related obstacles.
 Provide advice and assistance in developing human resource plans.
 Manage Sick Leave / Absence Management
 Management of the HR Time and Attendance System
 Participate in the Recruitment and Selection process in line with organisation
requirements
 Participation in the development and delivery of company induction
process for new starters
 Developing and updating HR Policies and Procedures as necessary

5. Resume – AD ZAFRA Page 5 of 8
 Ensuring compliance with relevant statutory legislation and HR best practice
 Supporting employees on all human resource issues or queries they may
have and facilitating actions to resolve these in a timely manner
 Human Resource administration and maintenance of records and systems as
required
 Assist and support rollout of various initiatives, projects and improvements
within the organisation e.g. Performance Management, Training and
Development, Health and Safety.
 Other ad hoc duties as required
As GENERAL ADMIN
 Responsible day to day admin activities for the office
 Maintains workflow by studying methods; implementing cost reductions; and
developing reporting procedures.
 Creates and revises systems and procedures by analyzing operating practices,
recordkeeping systems, forms control, office layout, and budgetary and
personnel requirements; implementing changes.
 Develops administrative staff by providing information, educational
opportunities, and experiential growth opportunities.
 Resolves administrative problems by coordinating preparation of reports,
analyzing data, and identifying solutions.
 Ensures operation of equipment by completing preventive maintenance
requirements; calling for repairs; maintaining equipment inventories; evaluating
new equipment and techniques.
 Provides information by answering questions and requests.
 Maintains supplies inventory by checking stock to determine inventory level;
anticipating needed supplies; placing and expediting orders for supplies;
verifying receipt of supplies.
 Completes operational requirements by scheduling and assigning
administrative projects; expediting work results.
 Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal networks;
participating in professional societies.
 Contributes to team effort by accomplishing related results as needed.

6. Resume – AD ZAFRA Page 6 of 8
Intertectra Qatar W.L.L. (Temporary)- Secretary
Doha, Qatar (December 11, 2011 to April 2012)
 Prepare all forms of communications to provide information to supervisors,
subordinates and to communicate with other Departments.
 Responsible for document, record information, maintain files, process all paper
work and perform day to administrative tasks.
 Ensure events, processes and all relevant documents comply with company
procedures, policies, regulations & standards.
 Order, dispense and maintain supplies required for regular administration works.
 Responsible for day to day admin activities of the office.
Al Thulathi Trading, Services and Construction Company
Berlinerluft Qatar
Galerie La Marquise
Doha, Qatar (September 2009 to September 2011)
As Executive Secretary
 Responsible for day to day admin activities of the office.
 Prepares correspondence/letters and all other communications of the office.
 Responsible for the smooth flow of all correspondence in the office to the
proper personnel concern.
 Responsible in communicating with all Sub Contractors/Clients/Customers and
employees regarding important matters as to project updates and needs.
 Coordinates with the project engineer as to submission of Expression of Interest
and Tender documentation in analyzing all requirements needed.
 Prepares all documents and correspondence needed as to Tender
documentation and compliance.
 Coordinates with the Project Engineer and Sub-Contractors as to the
development of Projects on Hand and reports to the GM.
 Updates and reports to the GM regularly regarding all matters pertaining to the
company.
 Responsible in the scheduling of the day to day activities for the office of
General Manager.
 Responsible in the proper accommodation of all visitors coming in and out of
the office.
 Records and files all pertinent documents of the office for easy access
As Showroom-In-Charge /Procurement Officer
 Attends International/ Local Exhibit and Seminars to enhance knowledge of
goods being sold by the company.
 Responsible for ordering of stock and arrange all documents (e.g. PO/Fund
Transfer) needed for proper importation of materials.
 Ensures that all LPO’s are served, coordinates with suppliers for materials request
and delivery.

7. Resume – AD ZAFRA Page 7 of 8
 Makes sure that all ordered goods and materials are delivered in time and in
good condition to the client.
 Responsible for the proper inventory of stock on hand.
 Responsible for maintaining a clean and customer friendly ambiance of the
showroom
 Makes sure that all customers are served properly of their needs when they
come in the showroom.
 Makes follow up to client for satisfaction updates.
As HR and Accounts Assistant
 Coordinates with the employees of all matters regarding HR issues
 Collecting the staffs attendance records for cross checking before preparation
of salary
 Run errands regarding personnel issues and concerns.
 Flight & Hotel booking
 Prepares requisition and inventory of office supplies
 Follow up payments from clients and customers
 Prepares statement of account/ PO/LPO/Invoices.
 Run errands for the office
Philippine Health Insurance Corporation – Regional Office 3
Philippines (June 1999 to June 2009)
A Government owned and control corporation – The National Health Insurance
Program aiming to provide affordable health care for the Filipino people.
As Executive Secretary
 Prepare all forms of communications to provide information to supervisors,
subordinates and to communicate with other Departments.
 Responsible for document, record information, maintain files, process all paper
work and perform day to administrative tasks.
 Ensure events, processes and all relevant documents comply with company
procedures, policies, regulations & standards.
 Schedule and confirm appointment for the personnel of the departments.
 Order, dispense and maintain supplies required for regular administration works.
 Arrange, coordinate meetings / conferences as required.
 Arrange, coordinate interviews of candidates for the department.
 Preparation & coordination of Business Travel Arrangements to department
Staff.
 Performs other tasks that maybe assigned from time to time.

8. Resume – AD ZAFRA Page 8 of 8
 Prepares correspondence and all other communications of the office.
 Responsible for the smooth flow of the office documents and communications.
As Procurement Officer
 Designated as Procurement Officer of the Regional Office who is responsible in
the procurement of supplies and materials.
 Reviews and verifies all requested items against stocks and certifies if
procurement is necessary.
 Verifies all submitted quotation from the supplier as to price, terms and quality
 Performs monthly stock taking.
 Maintains proper recording of all procurement made.
 Inspects, verifies and assists in the inspection of delivered items as against
purchase orders.
 Perform other duties such as :
a. Frontline officer for information dissemination
b. Cashier Assistant
c. Claims Reviewer
d. Special Projects coordinator