Nancy Germinal is seeking a position as a sales associate where she can use her customer service, sales, and teamwork skills. She has over 3 years of experience as a sales associate at Toys-R-Us where she greeted customers, identified their needs, answered questions, processed orders, and restocked shelves. Germinal also has experience volunteering and has completed some college education.

1. NANCYCA GERMINAL
4000 Lawrence Ave. East #410, Toronto ON M1E 2R3 | 647-907-4820 | n.germinal@hotmail.com
Summary
Energetic, customer-oriented and team player seeking a position as a Sales Associate where I can
demonstrate my skills and abilities to increase customer satisfaction to maximize sales and increase
profits.
Highlights
 Customer relationship building
 Cash register operation and order processing
 Customer focused and driven
 Product knowledge development
 Organizational and time management skills
 Team player and multi-tasker
 Sales-oriented
 Shelf stocking and replenishment
Experience
SALES ASSOCIATE | TOYS-R-US | OCTOBER 2013 TO PRESENT
 Greeting customers and identifies customer needs and wants and offer suggestions
 Field customer questions and complaints about products, services
 Handles cashier duties and credits/exchanges
COOP | ROUGE VALLEY HEALTH SYSTEM | MARCH-JUNE 2013
VOLUNTEER | EAST SCARBOROUGH STOREFRONT | SUMMER 2010
Education
OSSD DIPLOMA | 2010-2015 | DAVID & MARYTHOMSON COLLEGIATE
COLLEGE DEGREE | 2015-PRESENT | FANSHAWE COLLEGE
References available upon request