Ryan Coleman is seeking a career that utilizes his strong communication skills and experience in the golf industry. He has over 10 years of experience in golf course maintenance and management, including serving as Director of Golf for Grandview Golf Club. Coleman also has experience in customer service roles at golf clubs and equipment sales. He holds a Bachelor's degree in Communications from John Carroll University.

1. Ryan Coleman
Objective: To secure a career where I can utilize my strong communication skills from John Carroll
University and apply my abundant career experience with well-respected businesses.
WorkExperience
Caddie/Outside Services The Mayfield Sand Ridge Club April 2006 - Present
 Help keep the course in outstanding condition by maintaining greens, fairways, and tee boxes.
 Help members and guests with caddying bags and provide detailed knowledge of the golf course.
 Assist golf shop employees with daily tasks including customer service, cart fleet, and driving range.
Director of Golf Grandview Golf Club March 2013 - November 2013
 Oversaw daily operations to provide efficient customer service, tee sheet and cart fleet management.
 Created rules and guidelines for associates to follow in order to improve business structure.
 Used Excel spreadsheets to manage associate hours and minimize business costs.
 Provided lessons for customers including swing mechanics and course management.
 Hosted outings and competitive tournaments to gain revenue and create marketing for the course.
 Upheld relationships with company vendors to maintain a quality Golf Shop inventory.
 Opened a new account with Course Trends that vastly improved the company website.
 Maintained the company website, Facebook, and Twitter profiles.
2nd Assistant Professional Signature of Solon April 2011 - November 2011
 Provided excellent customer service to assistall members and guests with questions or concerns.
 Worked with GHIN System to keep all members informed and up-to-date with their handicaps.
 Worked with The Tournament Pairing Program to provide accurate scorecards for competitive play.
 Operated cash drawer in IBS Point of Sale.
 Oversaw all junior clinics, ladies, and couples leagues.
 Assisted members with new golf club grip installations.
 Provided lessons for beginning-level golfers.
Assistant Buyer/Warehouse Associate Shiffler Equipment Sales October 2012 – March 2013
 Assisted purchasing department to ensure purchase orders were properly processed and sent to
vendors in timely manner.
 Organized and filed all daily reports and P.O’s.
 Assisted warehouse associate with picking, packing and ship confirming orders.
Education
2006-2010
John Carroll University – Cleveland Ohio Bachelor of Arts Degree in Communications
2002-2006
Berkshire High School – Burton, Ohio High School Diploma
References Available Upon Request
Contact
Phone : (440)-376-4422
E-mail : rcoleman10@jcu.edu