1. Kelsie Keaton
11480 S Birdie Ln Apt 205, Bixby, OK 74008
Cell: 918-859-3144 – Email: kelsie.keaton@gmail.com
Summary
Analytical Sales Professional adept at resolving complex network issues. Critical thinker who addresses customer
support issues quickly and who consistently exceeds performance standards. Solid team player who offers a
positive and cooperative attitude. Dynamic and trained in a Retail Sales environment who goes above and beyond
given job responsibilities to achieve superior results and maintain company-wide data integrity.
Highlights
 Meticulous attention to detail Established track record of exceptional sales
 Strong interpersonal skills results
 Sales force training Consumer software specialist
 Effective team player Analytical problem solver
Persuasive communication expertise
Accomplishments
 Exceeded Sales Consultant goals on a quarterly basis, which led to promotion to Store Sales Manager
within 6 months.
 Managed a successful sales team of 5 members who consistently exceeded sales goals by 15% each
month.
 Rewarded "Willingness To Recommend” Employee of the Month certificate in October, 2013.
Experience
COCKTAIL SERVER, CHEROKEE NATION’SHARD ROCK & CASINO
October 2014 - Present
Skilled in the art of mixing, garnishing and then serving drinks based on customers’ needs. Knowledgeable in
meeting, anticipating and later providing high quality services to the customers. Experienced in stocking and
sanitizing the bar based on customer trends. Welcoming and caring attitude towards customer service.
Understanding of the regulations for beverage serving. Adaptability as par the personalities and needs of
customers.
RETAIL SALES CONSULTANT, AT&T-MOBILITY(CORP)
August 2013 - June 2014
Develop and attain customer experience and sales objectives for store. Meet all sales objectives. Handle all
administrative aspects of the sale including: completing customer contracts and warranties, pulling products
from inventory, accepting customer payments and filing the completed orders. Ensure an extraordinary
customer experience.
STORE MANAGER, AT&T-MOBILELIFE
July 2011 - February 2013
Assigned and supervised sales staff work. Resolved customer complaints regarding sales and service. Completed
personnel duties such as recruiting, interviewing, hiring, training, supervising, evaluating and disciplinary
action.
Education/Licenses
TCC –(Currently enrolled)
STRINGTOWN HIGH SCHOOL –Diploma
CHEROKEE NATION BUSINESSES – FoodHandler’s Permit
CNGC – GamingLicense
OK ABLE COMMISSION – LiquorLicense