This document is a resume for Crisanto Gapuz, who has over 5 years of experience in retail sales, customer service, and cashier roles in Abu Dhabi, UAE. He currently works as a Sales Executive and Cashier for Mosaic Holding LLC. He has a background in nursing from Union Christian College in the Philippines. His skills include world-class customer service, sales, handling cash registers, promotions, handling customer complaints, reporting, documentation, and achieving targets. He is proficient in English, Tagalog, and basic Arabic.

1. Crisanto
Gapuz
Airport Road , Maryam
Clinic Building
Abu Dhabi, UAE
Mobile No.: 056-4841830
cris_gapuz@yahoo.com
Career Snapshot
 Extensive experience in
the field of Retail
Sales, Cashier,
Customer Service (5
years UAE work
experience)
 Expert in customer
care/communications,
problem solving,
relationship building
and support.
 Organized, highly
motivated, customer
service oriented
professional with a
strong work ethic that
has been successful in
fulfilling challenging
tasks and
responsibilities.
Computer Skills
Word, Excel, PowerPoint,
Outlook Experience.
Qualification
Basic Training in Customer
service and training in
selling skills.
Customer Service Executive /
Sales Executive
Key Skills and Core Competencies
 World - Class Customer Service
 Sales ( Retail Industry )
 Handling Cash Register
 Promotions
 Handling Customer Complains
 Reports & Documentation
 Target Achiever
Professional Experience
Bits And Pieces Sales Executive / Cashier
(Mosaic Holding LLC) October 13 2014 - Present
Abu Dhabi UAE
 listening to customer requirements and
presenting appropriately to make a sale
 sending sales report and customer report
on daily basis
 Coordinate with the warehouse for the
delivery
 Handling cash register ( cash, credit cards,
cheheque )
 ensure that the products have prices and
proper details
 maintaining and developing relationships
with existing customers in person and via
telephone calls and emails
 responding to incoming email and phone
enquiries
 gathering market and customer
information
 checking the quantities of goods on
display and in stock
 recording sales and order information and
sending copies to the sales office, or
entering figures into a computer system
 reviewing your own sales performance,
aiming to meet or exceed targets

Dogtas Exclusive Furniture Sales Executive / Cashier
(Ain Tasneem Furniture Trading) October 2013 – October 2014
Abu Dhabi UAE
 Assisting Customer with positive caring
attitude
 submitting customer survey and daily sales
report
 Coordinate with the warehouse for the
delivery
 cashiering and invoicing
 Attend phone enquiries regarding the item
inquiry of the customer
 handling cash register / putting price tags

2. Educational
Background
 Union Christian
College
 Major in Nursing
(undergraduate)
 San Fernando
Philippines
Secondary Education
 Sacred Heart
School
Primary Education
 Wenceslao
Elementary School
Personal Data
Gender : Male
Civil Status: Single
Nationality: Filipino
Birthdate: 14 April 1990
Languages Spoken
 English (Spoken &
Written – Fluent
 Tagalog (Native
Language)
 Basic Arabic
Visa Status:
Residence /Employment
Visa
References
*available on request
Homes R Us
Furniture Trading
(Lal’s Group)
Dubai UAE
Customer Service Executive
/Cashier/Sales Associate
October 02,2010-October 2013
 Customer Service-
 Handling Customer Complains, Inquiry
 doing public announcement using public
announcement system
 Handling Cash register
 calling customer for incoming
showroom sales and promotion
 Handling exchange and refunds
 Sales Associate
 Furniture Sales, assisting customer
with positive caring attitude
SM South Mall
Las Pinas
, Philippines
Sales
2008 - 2010
 Product knowledge together with
good sales performance
 Pushing the sales is to reach the
monthly quota/target and increase the
growth of sales
 Good suggestive selling