This professional summary outlines the skills and work history of TU SON. It summarizes his experience as a Store Manager focused on customer service and sales goals. The summary lists his key skills such as customer relations, merchandising, and communication. It then briefly describes his previous roles, most recently as an Assistant Center Manager for Advance America where he was responsible for audit compliance, marketing, and profit reports.
customer services, presentation, communication, interpersonal, microsoft suite, business analyst, order management, sales, financial services, retirement planning, college funding, life insurance, long-term care, government sales, time management and more
customer services, presentation, communication, interpersonal, microsoft suite, business analyst, order management, sales, financial services, retirement planning, college funding, life insurance, long-term care, government sales, time management and more
Customer-focused professional with extensive experience exceeding aggressive sales quotas and performance metrics in fast-paced business environments. Articulate communicator skilled in building and strengthening strategic relationships to increase revenue and advance company objectives. Continually focused on fostering positive customer experiences through responsive communications and product expertise
1. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
TU
SON
10100 S. Winston Way, Oklahoma City, OK 73139 | (H) 405-692-2168 | (C) 405-317-6024 |
dre4mer.tu@gmail.com
Store Manager focused on maximizing productivity and increasing customer base, believes
exceptional customer service is essential success, results driven, determined to exceed
company sales goals and expectations
Customer relations
Merchandising
Goal-oriented
Staff training and development
Opening and closing procedures
Client development
Excellent communication skills
Sales experience
Strategic account development
Outstanding interpersonal skills
Staff training and development
JUNE 2013-CURRENT
Assistant Center Manager | Advance America | Midwest City, OK
Maintain Oklahoma State audit compliance's.
Participate in active community marketing programs.
Conduct bi-weekly center audits.
Controlling center expenses and maximize profit with P&L reports.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Completed profit and loss performance reports.
Developing reliable business partners.
Ordering center supplies and managing expense disbursements.
Closing end of day reports and paperwork filing.
MARCH 2012-JUNE 2013
Verizon Wireless Representative | American Cellular | Oklahoma City, OK
Managing store opening and closing shifts for our employees.
Generated repeat business through exceptional customer service.
2. EDUCATION
Offering values and beliefs on products that fits customer needs.
Demonstrated Verizon wireless devices and products.
Managing store inventory products and restocking supplies.
Examined merchandise to verify that it was correctly priced and displayed.
MARCH 2010-FEBRUARY 2012
Senior Rental Sales Agent | Avis Budget Group | Oklahoma City, OK
Determined customer needs by asking relevant questions and listening actively to the
responses.
Provided repeat customers with exceptional care and attention.
Negotiated and finalized sales contracts.
Maintained adherence to all company protocols.
AUGUST 2007-MAY 2009
Retail Sales Representative | T-Mobile | Midwest City, OK
Asked open-ended questions to assess customer needs.
Learned, referenced and applied product knowledge information.
Set up and explained new membership contracts.
Maintained records related to sales.
Stocked shelves and supplies and organized displays.
CURRENT
Bachelor of Arts: International Business
University of Central Oklahoma, Edmond, OK
2008
Associate of Arts: Business Adminstration
Oklahoma City Community College, Oklahoma City, OK
