1. Caitlin Duggan
190 Bridge St. Apt. 4214 Salem,MA 01970
978-818-9118
caitlin.duggan86@gmail.com
OBJECTIVE
Seeking a challenging career that utilizes my skills in my area of competence and enriches my
knowledge, and gives me a chance to be part of a team that contributes towards the growth of the
organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.
PROFESSIONAL EXPERIENCE
March for the Homeless Boston January 2015-Current
Founder/Organizer
Recruiting volunteers
Organizing/hosting events
Leading committee meetings
Assisting homelessness needs
Maintaining social networking sites
Advertising
Fundraising
Eurostoves July 2012-October 2013
Amazon Storefront Inventory Assistant
Received Inventory Shipments up to 3000 lb.
Organized and Prepared Outgoing Shipments
Managed Amazon.com Website
Stocked Inventory for Physical Store
Light Maintenance Work
Maintained Cleanliness of Inventory Warehouse
Group 1 Automotive, Danvers,MA April 2010-April 2011
CDC Agent
Manage internet and phone leads for six different dealerships.
Multi task within different computer windows searching threw vehicle inventory.
Emailing prospects
Inbound and outbound phone leads.
Meeting and succeeding monthly sales quota.
Dealt with 3 different vehicle makes on new and worked with pre-owned.
Marketstar Corporation/Verizon, Peabody, MA October 2009– January 2010
Team Lead/Manager
Manage staff of 3 sales representative specializing in selling Broadband services
Create and enforce weekly schedule for sales representatives
Coordinate monthly quota requirements according to both overall team performance and individual
performance
Train employees on rules, regulations, and responsibilities of parent company
Model appropriate and exemplary customer service skills for team members

2. Belden Jewelers Danvers, MA October 2008- March 2009
Sales Associate
Educated customers about company products
Conducted inventory assessments
Calculated and facilitated customer payment
Addressed customer questions and concerns
Researched and Trained on Gems and Jewelry
Radio Shack, Peabody, MA July 2007 – January 2008
Assistant Store Manager/Acting Store Manager
Educated customers about company products
Conducted inventory assessments
Promoted to store manager during holiday sales period
EDUCATION
North Shore Community College, Danvers, MA June 2008 - June2009
Dean’s List Fall 2008
Marblehead High School, Marblehead, MA June 2004
Awards for excellence in Accounting and Culinary Arts (North Shore Prep Award)
OTHER SKILLS
Proficient in Microsoft Word, Power Point, and Excel as well as social networking sites