1. JALEESA D. THOMAS 678-876-8810
247 overlook park lane Lawrenceville, GA 30043 - USA
thomasjaleesa@ymail.com
OBJECTIVE
I’m a hard-working individual with a passion for assisting customers meet their needs in a professional
environment. I love interacting with others. All those who know me know that I am willing to work
hard to achieve goals and determined to motivate others to do the same. Rather than being intimidated
by challenges, I look at them as an opportunity to demonstrate my skills, abilities, growth and
development. My objective is to succeed in any given environment and to be the best at whatever I do.
WORK EXPERIENCE
Lead Teller 03/15- Current
Wells Fargo Flynn Crossing (770) 754-5220
Notary of Republic
ATM Custodian
Approver for teller transactions
Stage Couch and Director
Security Officer in SVT, SVP and WebAdmin
Allow customer entrance to safe deposit box.
Authorized to prepare the stores yellow teller work, green atm and yellow bags and
properly complete the ground courier log and release bags to the authorized courier.
Ordered, prepared and received shipment.
Performed teller observations.
Printing reports, signing and filling reports.
Making incoming mail records and calling customers when orders received.
Processing night drop.
Balancing volts.
Achieved and Tracked daily sales goals.
Operated drive through proficiently.
Providing excellent customer service using “shine” and “11 ways to wow”.
Full Time Bank Teller 08/14- 03/15
Wells Fargo Johns Creek (770) 497-4120
Performing commercial and non- commercial transactions.
Foreign currency teller familiar with RFX System.
Letting customers into their safe deposit box.
Preparing and Receiving shipment.
Receiving, preparing and releasing mail bags.
Making incoming mail records and calling customers when orders received.
Processing night drop.
Balancing volts.
Printing reports.
Coaching new tellers.
Maintaining bronze level performance in sales.
Operating drive through proficiently.
Providing excellent customer service with team achieving silver in service.
Tracking Sales Goals Daily
Awards/Achievements
2. Achieving Bronze Level payout for sales Q4 2014
Part Time Bank Teller 06/13-08/2014
Wells Fargo Mall of Georgia (770) 831-2960
Performing commercial and non-commercial transactions.
Preparing jets can to be sent to money center.
Excellent at balancing
Maintaining bronze level performance in sales.
Processing night drop
Operating drive through proficiently.
Provided excellent costumer service with team receiving gold in service
Awards/ Achievements
Sales Excellence Award Q1 2014
Stellar Teller 2013
On the watch pin for preventing a loss
Achieving Bronze level payout for Quarter 4 of 2013 and Q1 of 2014
Lancôme Beauty Advisor/ Cosmetics Sales Associate 04/12- 10/13
Macy’s Mall of Georgia (678) 546-4260
Demonstrating products.
Achieving Sales Goals
Opening Macy's credit card accounts.
Managing and updating clientele history through "my client" system.
Calling clients about future promotions.
Recovering bay when opening or closing.
Cashier 11/11-02/12
Hobby Lobby 665 Duluth Hwy Lawrenceville, GA 30046 (770) 963-5241
Opening and closing register/ Handling currency
Provided Excellent customer service
Recover the store (zoning and facing products ect.)
Weight Loss Consultant 08/10-11/12
885 River Overlook Dr. Lawrenceville, GA 30043 (678) 449-4377
Prepare mealplans and daily routines for clients.
Monitoring and coaching clients to meet weight loss goals.
Scheduling monthly consultations
Maintaining company website lifechangeforweightloss.weebly.com
SKILLS
2 years plus experience selling products and services.
4 years experience interacting with customers.
3. EDUCATION
Gwinnett Technical College
Lawrenceville, GA 2009-2010
Interpersonal Relations and Public Development
Maxwell High School of Technology 2008- 2009
Lawrenceville, GA
Cosmetology
Collins Hill High School Graduated May 2009
Lawrenceville, GA
Awards
Honors Chorus 2008
Outstanding Chemistry Student Award
REFERENCES
Sathi Nagarajan Service Manager
Wells Fargo Flynn Crossing
(770) 754-5220
Krista Marsingale Service Manager
Wells Fargo Mall of Georgia
(770) 831-2960
Johanna Sparks Counter Manager
Lancôme at Macy’s Mall of Georgia
(404) 825-9859