Andrew Harris seeks a challenging position focusing on sales, customer service, and public interaction. He has over 15 years of experience in retail management, including currently serving as Acting Market Manager for 11 Unleashed by Petco stores. Prior to that, he was General Manager of a Unleashed by Petco store and held warehouse and produce specialist roles. He has an Associate Degree in Psychology from American River College.

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A N D R E W H A R R I S
OBJECTIVE
Obtain a challenging position which focuses on sales, customer service and public interaction in a multi-store
capacity. Ideal position would allow me to utilize my diverse experience, formal education, positive attitude and
enthusiasm, to deliver high-quality production, while also contributing to company goals, profitability, and
success.
WORK EXPERIENCE
2013 - Present Unleashed by Petco San Diego, CA
Acting Market Manager
While continuing to run my own store, I have assisted the Unleashed by Petco stores in the Bay Area Market
by executing the following tasks: Providing leadership, direction, and mentorship to 11 stores with a focus on
world-class customer service, driving sales, and operational excellence. Source, interview, and hire outgoing
and high energy general managers to run new and/or existing stores. Ensure all stores are striving to meet
sales and profit goals through proper merchandising, signage, inventory management, and service levels.
Develop, manage and grow the brand by rolling out and upholding all company initiatives with energy and
enthusiasm. Profit and loss analysis to create momentum in corporate priority areas, while training team
members to identify underlying trends and issues.
2011 - Present Unleashed by Petco San Diego, CA
General Manager
Oversee the daily operation and management of an retail store to ensure it meets profitability projections.
Supervise, manage, train and develop store partners in all areas and functions required to run the store
efficiently and to company standards. Ensure all partners deliver world class customer service to satisfy the
needs of all customers. Ensure merchandise is properly priced, displayed, and stocked according to
inventory levels appropriate for the store. Complete and submit accounting, inventory management, and
payroll paperwork in a timely manner. Ensure all expenses are maintained within budgeted levels. Guarantee
the store's appearance adheres to company standards and safety protocol.
2008 - 2010 Wise Buys Liquidators Roseville, CA
Warehouse Manager
Supervise and coordinate daily activities of workers engaged in merchandise movement and handling,
receiving, order filling, shipping, and maintaining stock in warehouse. Review shipping or receiving orders and
requests for movement of products, give work assignments to subordinates. Assist with design and
implementation of work methods and operational procedures for warehouse activities. Accurate record-
keeping, prepared and submitted required paperwork. Full inventory and storage of over $1.8 million of
merchandise. Fully certified on forklift, standing reach lift, and electric pallet jack.

2. 2007 - 2008 Nugget Markets Roseville, CA
Produce Specialist/Back-up Checker
Maintain extensive produce displays with a strong emphasis on the marketing of produce. Involved in
maintaining inventory and ordering of product. Customer service was of utmost importance. Initially trained as
cashier.
1998 - 2005 e.Republic, Inc Folsom, CA
Chief Deputy Director, Executive Events
Management of all aspects in the production of high-level conferences and special events across the entire
United States. Attendees of events ranged between 20 - 1000 federal, state, and local government executives
and managers. Typical attendees included governors, mayors, chief of staffs, city managers, county
supervisors and public-sector individuals charged with the policy decisions and implementation of information
technology for government and public-sector agencies.
AWARDS & RECOGNITION
2014 Regional Award for Excellence in Community Involvement
2014 Finalist for Champion Circle for Customer Service
2014 Caught by the Top - Brad Weston, President, Unleashed by Petco
2012 Caught by the Top - Jim Myers, CEO, Petco
EDUCATION
2010 - 2012 American River College Sacramento, CA
Associate Degree in Psychology - focused on Drug and Alcohol Counseling