Kraig Keller is seeking a leadership position in retail and has over 20 years of experience in grocery store management. He has held positions such as Store Manager and Assistant Store Manager at various grocery store chains in Colorado and other states. Keller is looking to join a company where he can continue growing his leadership skills and driving sales. He prides himself on his strong work ethic and ability to train and lead teams to achieve their highest potential.

1. Resume For
Kraig Keller
10290 Melody Dr,
Northglenn, CO 80260
(571) 425-7951
rtypecarcass@hotmail.com
To: Recruiting Team
Don’t let my resume fool you: I know food inside and out, but I am more than just a grocery
store guy. I have always been on the lookout for the absolute best company to partner myself
with: For 6 years that partner had been Harris Teeter, the Mid-Atlantic's premier grocer and food
destination, and prior to this was Heinen’s, Inc., Cleveland’s upscale, family-owned food
destination. I am currently seeking that next-level company here in Colorado.
These organizations have a long history of quality and unparalleled service their areas, and I
consider myself proud to be a part of that history. But as much as I pride myself on the work I
have accomplished in my past, I have always longed for more. I’m no longer interested in being
a part of the best team in a certain region; I want to be a part of the best team, period. This, I
believe, is why I belong with you.
From my beginnings in the retail industry in high school up to and including my leadership status
of today, I have always striven to achieve. And I have yet to be disappointed. From my long
history of supporting and learning from my supervisors, strong ability to lead teams and
implement new programs, extensive product knowledge of art, design, and 'foodie' sensibilities,
top notch organizational and communicative skills, as well as all of the abilities required of a
modern retail professional, I believe myself and your organization to be a perfect fit. Not just
because of my desire to be the best, but because I continually push for everyone around me to be
the best.
I am available for interview at any time and can be reached at the phone number listed above. I
look forward to hearing from you, and I cannot wait to see what our combined presence does for
the people of Denver.

2. Resume For:
Kraig Keller
10290 Melody Dr,
Northglenn, CO 80260
rtypecarcass@hotmail.com
Objective:
Seeking an assistant store manager/leadership position in the retail industry. Position should
require strong leadership skills, a variety of tasks, strong problem solving abilities, the
opportunity to drive sales and customer relations, and unlimited potential to grow within the
company.
Education and Training:
High School: Graduated with Honors diploma and excelled in all areas of
study.
College: Pursued Fine Arts degree through a rigorous program for Penn State University and
Lakeland Community College.
Experience:
November 2015-Present: Batteries Plus Bulbs, Centennial, CO
Store Manager. Duties include POS, customer service, order management, scheduling, keyholder
responsibilities, merchandising, inventory, special orders, training, device repair, discipline,
payroll, timekeeping, all receiving functions.
Placed at store without management for 9 months; sales have increased over last year 13%
during holiday season in a long established location (20 years), overall second best sales in
Denver/Boulder division. Several organizational and logistic changes have taken place under my
tutelage which should result in long term employee satisfaction, leading to customer satisfaction
and ease of ordering processes for all involved.
September 2015-November 2015: Spirit Halloween, Lakewood, CO
Store Manager. Duties include POS, customer service, scheduling, keyholder responsibilities,
stocking, merchandising, inventory, complete setup and takedown of a business, hiring, training,
discipline, payroll, timekeeping, audit compliance.
Joined at beginning of season of an established seasonal store and needed to get staffed, trained,
and merchandised quickly. Beginning of season saw a 5-10% increase in business over last year,
total season ended with 2.5% increase.
February 2014-September 2015: Safeway Stores, Inc. Golden, CO
Assistant Store Manager. Duties include POS, customer service, scheduling, daily/weekly
financial reconciliation, keyholder responsibilities, stocking, ordering, vendor management,
merchandising of entire store on a weekly basis, inventory, front end supervision, department
head supervision, hiring, training, P& L, discipline, payroll, timekeeping, audit compliance.

3. Helped to implement new systems for Out-of-stock tracking-first store in the division. Also was
able to raise customer service score from 63.2% period to date to 88.9%, going from the bottom
third of the district to above district and company average. Also able to help sales grow to a 9%
increase from a 2% increase over LY when I joined. Store is currently 2% up over last year with
a competitor who opened up less than 1 mile from store 6 months prior. Store sales are
$350,000/week.
Current focus is Grocery department: uniting the separate department elements (dairy, night
stock, day stock, frozen, gm/hbc, liquor, receiving, scan coordination) to work as one team,
improving order writer abilities, reducing shipments to store to reduce cost to bottom line,
promotion of high grossing/high velocity items within planogram framework, making changes to
scheduling to expedite processes and training/rewarding individuals with stronger skills that can
grow in their role and in the future.
October 2013-January 2014: Big Lots Stores, Inc. Wheat Ridge, CO
Assistant Store Manager. Duties include POS, customer service, cash handling duties, keyholder
responsibilities (opening/closing/armored car processing, till reconciliation),
stocking/merchandising, planogram implementation. Small variety of tasks and a poor working
environment made this an unfortunately short term position.
July 2013 - October2013: Lucky’s Market, Longmont, CO
Assistant Produce Manager for a new store in a small chain of natural markets catering to high
end foods and culinary culture. Assist in all aspects of new store opening including hiring,
ordering, schematic setups, training, billing, scheduling, inventory, and merchandising.
2008-2013: Harris Teeter Supermarkets
Began as Assistant Produce manager to moderate income store (department sales $48k/week),
quickly promoted to low volume store ($20k/week) to control rising waste issues. Reduced
waste from 9% of department sales to 2% within 7 months, sales increased 1%.
Promoted to corporate show store position, kept waste at even 5% and grew sales over 3 years
from $30k/week to $45k/week. Store became site for corporate meetings and annual holiday
showings to demonstrate merchandising to rest of company.
Promoted to highest volume department in division, sales at $125k/week. Waste kept steady at
3%. Skills utilized include: POS, customer service, inventory, merchandising, ordering,
scheduling, audit compliance, training and discipline of up to 25 people, and planogram
implementation. In addition, started training for store management under tutelage of decorated
store managers. Report to Store director.
2000 – 2007: Heinen’s Inc.

4. Began as Assistant Produce Manager at a mid-volume location, $41k weekly. Transferred to a
unique neighborhood concept store as receiver and production coordinator where all perishable
departments had production needs (trimming, crisping, food prep, hot and cold food production,
dishwashing, order writing) handled by a single team.
I assisted in coordinating all department needs via scheduling and training of qualified
individuals, quality control, ordering for all departments included, and enabling cross-department
team mentality in a heavily unionized and divided environment. Finished career with company
back in produce department to assist produce manager with new company initiatives in
merchandising and training being rolled out at store. Department sales grew from $26k to $38k
weekly. Other skills utilized include order writing, scheduling, customer service, discipline, and
keyholder responsibilities. Report to Store Director and Produce Manager.
2002-2003: Target Stores, Inc. Rocky River location.
Part-time Hardlines team member responsible for stocking, cashiering, and customer service.
Report to Hardlines Team Leader.
2001-2002: Michael’s Arts and Crafts. North Olmsted location.
Part-time certified Framer responsible for stocking, cashiering, sales, creative consulting, and
assembly & finishing of frames. Report to Frame Shop Manager.
1999-2000: Marc Glassman, Inc. Stow and Parma locations.
Full-time Produce Clerk promoted to Produce Manager. Responsibilities included order writing,
stocking, employee training, and merchandising. Within three months, raised sales from an
average of 19K per week to 29K per week, a 34% increase. Report to Produce Manager/Produce
Merchandiser.
1997-1999: Reider’s Stop ‘N’ Shop/Giant Eagle. Solon location.
Full-time Produce Clerk. Responsible for stocking, merchandising, and customer service. Begin
extensive product knowledge training. Report to Produce Manager.
1994-1996: Giant Eagle. Middlefield location.
Part-time high school Grocery Clerk. Work extensively with management and become informal
leader of Part time associates. Responsibilities include stocking, customer service, and
Dairy/Frozen department responsibilities. Report to Grocery Manager.
Special Skills and Abilities:

5. Quickly able to learn and apply knowledge of any job task, including computer related tasks such
as Excel, WFM, Outlook, and others.
Possess excellent written and oral communication skills.
Progressively minded and always striving to improve both self and company.
Detail oriented and have a reputation for getting the job done.
Long history of working well with leaders and supervising others.
Proven ability to increase sales.
Excellent attendance record. Yes, it is still important.
Strong organizational skills.
Passion for the food, clothing, art, and home industries.
Excellent knowledge of all products related to the food industry.
Resume For
Kraig Keller
10290 Melody Dr.
Northglenn, CO 80260
rtypecarcass@hotmail.com
Safeway Inc., Golden Location-(303) 278-1861
Big Lots Wheat Ridge Location –(303) 940-2505
Lucky’s Market Longmont Location-(303) 827-3684
Harris Teeter Supermarkets-Fairfax Location-(703) 877-0580
Heinen’s – Hudson Location – (330) 655-5255
Target Stores, Inc. – Rocky River Location – (440) 895-2600
Michael’s Arts and Crafts – North Olmsted Location – No Longer Exists (Closed Store)
Marc’s – Parma Location – (216) 362-1275
Stop ‘N’ Shop/Giant Eagle – Solon Location – (440) 248-4400
Giant Eagle – Middlefield Location – (440) 632-1200