Christopher McAdam has over 20 years of experience in retail operations and management. He held positions of increasing responsibility at Target Canada, Fitness Depot, and Sears Canada. Most recently, as Director of Operations at Target Canada, he oversaw the launch of 10 new stores and was responsible for logistics, inventory management, and maximizing profitability. Prior to that, as Regional Manager at Fitness Depot, he managed a team of 12 stores and their merchandising, inventory, and sales goals.

1. PROFILE
Personal Skills
EXPERIENCE & ACCOMPLISHMENTS
514-296 0602
ChristopherMcAdam01@gmail.com
christopher-mcadam-74304049
EDUCATION
BBA CONCORDIA 1997
* Bachelor of Business Administration
AWARDS
Target
Canada 2014
Top team Player
Award
Target
Canada 2014
Manage my business
recipient
Fitness
Dépôt
Award of
merit: Highest gross
margin for the
province of Quebec.
Fitness
Dépôt
#1 store highest net
margin
2005-2011
Terry Fox
15K
1994
TOP 20 finisher.
LANGUAGES
* ENGLISH * FRENCH
Christopher McAdam
Focused on tasks and results, an extremely determined individual with highly
developed leadership skills. For a career spanning more than 20 years, financial
objectives and personal expectations were achieved or surpassed. I wish to work
in a challenging and evolving environment where my strengths and knowledge
may be beneficial to the success of my employer all the while perfecting my skills
and contributing to a successful team environment....
- Integrity - Responsible
- Punctual - Efficient
- Optimistic - hard worker
Competent
- Managing multiple teams - Synergy
- Delivering results - Improvement
- Operational excellence - P & L & KPI
- Efficient Communicator - Strategize
2013 to 2015 Director of Operations Target Canada
 Prepare according to « best practice » and using the « Target Brand Standards »
the launch and opening of 10 store locations.
 Hire, train and develop 160 team members and 20 team leaders for the North
District of Quebec.
 Responsible for the operations and logistics of 10 Target store locations.
Including; trailer unloads, systematic replenishment, inventory and price accuracy,
store receiving and reverse logistics.
 Maximizing space in the backrooms and sensitizing team members to the
importance of the « missing items » process and the way in which operational
procedures influence total gross margin.
 Inspire reverse logistics and receiving teams to use « best practice » and to execute
their tasks in the appropriate order.
 Constantly favoring the continuous improvement of in store operations in order
to increase store profitability, in addition to optimizing earnings before interest,
taxes, depreciation and amortization (EDIBTA).
 Scope of responsibility: 55 team members in addition to 4 team leaders per store.
Realizations: Promoted as chief district operations manager to assist stores with
identified logistics and operational issues. In addition to creating action plans to
bring said stores from a « Red » to « Green » logistics process

2. 514-296 0602
ChristopherMcAdam01@gmail.com
christopher-mcadam-74304049
SOFTWARE
* MS Office * ARIBA
* SAP * WFM
* JDA
CERTIFICATE
* National Food Safety Training
Program 2013-2018
RFERENCES
AVAILABLE ON DEMAND
2011 to 2012 Regional Manager Fitness Depot
 Accountable for the overall operations of 12 Fitness Depot super stores in QC.
 Led the merchandising process for all Qc stores.
 Oversee centralized inventory management as well as individual store inventory
accuracy.
 Utilize demographic data to optimize product assortment and meet demand.
 Report directly to Fitness Depot board of directors.
 Deliver on site training seminars in customer service, product knowledge and sales
prospecting.
 Develop managers and assistants in achieving their target sales and financial goals.
 Guide management teams on how to maximize software applications’ functionality
to achieve sales goals.
 Analyze sales results and ensure employee productivity and their continued
professional development.
2003 to 2011 Manager/ Shareholder Fitness Depot
 Analyze sales and share weekly/monthly/quarterly sales projections with all
functional teams.
 Accountable for store inventory accuracy.
 Order management by forecasting based on previous sales to ensure « in-stocks ».
 Develop and share action plans to achieve sales targets.
 Managed hiring, training and coaching of staff
 Mandated to be regional sales trainer and brand ambassador during Fitness Depot
seminars.
1999 to 2003 Assistant Manager Fitness Depot
 Assist the store manager with daily administrative tasks.
 Ensure all steps of the sales’ operation are completed including « close ».
 Train sales team through qualifying questions and « dry runs ».
 Partner with store manager to hire and train new sales specialists
 Partner with sore manager to prepare inventory counts and in-store orders.
1996 to 1999 Superviser Sears Canada
 Assist clients with their purchases and ensure the highest standards of customer care
 Manage employees’ Schedule
 Train employees and ensure their continued development.
 Submit daily operations reports to the management team.