This document contains a summary of Larry Snider's professional experience, including his contact information and over 30 years of experience in management roles within the food service, manufacturing, and logistics industries. He has a proven track record of success in sales, operations management, customer service, and training. His strengths include project management, problem-solving, and developing client relationships.
Having 20+ Years of experience in Active Pharmaceutical Ingredient Production wings and in different divisions Yield, Raw material stores, Environmental, Engineering and Utilities, cGMP, Recoveries, Production, Quality Assurance, Quality Control implementing End to End Pharma Product development and ensuring the quality delivery worked.
Having 20+ Years of experience in Active Pharmaceutical Ingredient Production wings and in different divisions Yield, Raw material stores, Environmental, Engineering and Utilities, cGMP, Recoveries, Production, Quality Assurance, Quality Control implementing End to End Pharma Product development and ensuring the quality delivery worked.
Brief description of my Career, positions, goals, and areas of expertise. In my career I have gained experience in many facets of business. I have enjoyed and learned a great deal from all of those experiences. I worked full time and earned my MBA during an evening program designed for working professionals.
Skills, Work History, Job Descriptions, Education. MBA, consultant, expert on Operations and Logistics, Social Media Marketing, Business Strategy, Volunteer Work, Systems administration, Leadership, Executive experience, Commercial real estate, onboarding
Michael J. De Armas
Cary, IL 60013
224-247-3085
dearmas.michaelj@gmail.com
linkedin.com/in/michael-j-de-armas
CLIENT SPECIALIST
CAREER SUMMARY
Unique ability to create efficient teams of customer service personnel in fast-paced environments that can multitask and be proactive while problem-solving and following industry business standards.
Areas of expertise include:
• Training, Coaching, and Mentoring
• Quality Control and Assurance
• Procedure Implementation
• Order Entry and Processing
• Conversational Spanish
• Administrative Support
• Process Development
• Team Collaboration
• Conflict Resolution
• Product Inspection
• Client Support
• MS Word, Excel, Outlook
1. Larry Snider
17941 E. Atlantic Drive
Aurora, CO. 80013
720.288.4317
Larrysnider30@yahoo.com
SUMMARY
A motivatedprofessionalwithasolidworkethic,excellentcommunicationskillsanda“can do”
attitude.
An accomplishedandresults-orientedprofessional withprovensuccessin areasof sales,supply
chainmanagement,supervisionandtraining.
Professionalstrengthsincludeprojectmanagement,critical problemresolution,management
and developmentof clientrelationships
Exceptional inattentiontodetail,decision-making,organization,andmarketingplans.
Articulate andpersuasiveindealingwithall levelsof management,peers,staff,andadiverse
clientele.
Route SalesRepresentative,G&KServices, DenverCO
February 2009 – Present:
Provide complete customer service by delivering all products in a clean, consistent and timely
manner.
Handle all customerconcernsandquestionsthrough simple,focused andfastexecution.
Increase profitability by providing customers with options on apparel, safety equipment and
facilityservices.
Maintain customer relationships through quality, inventory control and Listening to customer
concerns while keeping the customer costs and our core values intact. Increase total revenue
throughcontract negotiations,new customerleadsanddirectsales.
Responsible fortrainingnewhires.
Accomplishments:
2012 service excellence awardwinnerforincreasingweeklyrevenueof more than$5000.00
Maintainedaless than1% Quitratiofor more than 2 years.
Laser operator, CNC Machine,Bettendorf,IA
January 2007 - February 2009:
Insure proper programs and materials are loaded into laser Insure quality of parts being
producedbyusingcustomerspecificationsandguidelines
Package all parts to customerspecifications andstandards
Troubleshootand correctany imperfections inthe laserandraw material
Transformall raw material intoprocessedand/orscrappieces
Accomplishments:
2. Became a Laser operator/trainerinless than1 year.
Receiving/KitSupervisor,XPAC,Milan,Illinois
September2005 - January 2007:
Receive all incomingproductfromlocal and overseas vendors.
Verifypropercontainerdeliveryusingtrucklogs, containernumbersandseal numbers.
Receive andverifyall partsusingpartnumbers, descriptionsand measurements.
Verify inventory by matching quantity on invoices to actual received. Store and or ship all parts
to properlocationsinseriesof warehouses.
Produce kits to customer specifications, Insure proper parts are used, insure amounts and
transformraw parts to kits.
Accomplishments:
Made lead receiverinless than6 months. Made shiftsupervisorinless than1year.
General ManagerArby's Restaurant, Davenport, IA
April 2004 - January 2007:
Protectcompanyassetsby usingtollsprovidedforInventorycontrol,staffingandscheduling
Insure productmeetscompanyandstate standardsfor foodsafety.
Meetand exceedcompanybudgetsforsalesandprofit.
Human resource function includes employee training and development, Hiring and discipline up
to and includingterminations aswell ascompensation negotiations.
Accomplishments:
Heldemployeeturnovertounder5% for more than2 years.
Turneda underperformingrestaurantintoaprofitable businessin2years
Promoted 6 people intomanagementpositionswithinourfranchise.
General Manager Tim Horton’s Restaurant, Columbus Ohio
May 2001 – April 2004
Protect company assets by using tools for inventory control, Staffing and scheduling
Insure product meets always fresh standards
Meet and exceed speed of service standards
Accomplishments
Completed training in Canada and was asked to stay to help train new USA franchise
owners
Successfully ran restaurant doing production for 3 other satalight stores
Launched new business line of Always Fresh Product
Took 3 Restaurants Franchise eligible
Bakery Specialist Big Bear Stores Co. Columbus Ohio
September 1988 – May 2201
Responsible for all aspects of bakery operations, Training and development, profit
3. and loss, Employee retention, Cleanliness and food safety regulations, customer
service and product quality
Monitor and report competitor activities
Insure all departments are in line with all company standards and guide lines
Accomplishments
Supervised bakeries in several divisions of the company including Ohio, New York,
Pennsylvania and Vermont.
Assisted in all store aspects including overall store conditions and profitability
Preformed Other duties and functions as needed, including store manager functions
merchandising, resets and grand openings