1. Martín Albert Gianelli
+54-911-3232-9205
Passport # C686497
Argentine DNI: 93.969.722
Nationality: Uruguayan
Translations from English into Spanish and Spanish and Portuguese into English. I also proofread,
edit, do website localizations, post-editing, and transcriptions in Spanish.
Fully bilingual in Spanish and English. Majored in Communications - Journalism. Excellent ability to
communicate with customers. Two years’ experience handling Airline Solutions customers.
Extensive experience in an international environment, having resided in more than four countries,
as well as having studied in three (US, Uruguay and Mexico). Ability to work with teams from
different backgrounds.
WORK EXPERIENCE
11-2007 / Present: The World Bank – Washington, DC
World Bank Consultant
• Translation of press releases and a selection of Latin American media articles relating to the
World Bank; have also translated country info pages for the Bank’s website, as well as
internal documentation.
• Translation of high-official speeches, news articles and press releases.
• Spanish and Portuguese into English and English into Spanish. Most of the material needs
to be translated and delivered ASAP.
06-2010 / Present: Inter-American Development Bank - Washington, DC
Freelance vendor
• Translation of development-related documents for this international organization.
May 2009: UNDP-United Nations Development Program – New York, NY
• Translated the 33,305-word booklet “Del dicho al hecho: manuales de buenas prácticas
para la participación de mujeres en los partidos políticos latinoamericanos.”
05-2007 / Present: TransPerfect Translations International, Inc. - New York, NY
Translator/Proofreader
• Company translates and proofreads multiple types of content. Customers include web
pages, educational organizations, hotel chains, etc.
• My job is proofreading material already translated by 3rd
party companies. I also translate
material sent by customers to the company, in a variety of fields.
• Clients: Hilton HHonors, US Soccer, VSR, Merck, Funds Xpress, Doubletree, Embassy
Suites, Homewood, IAG Research, Stanley Assembly Technologies.
07-2006 / 02-2007: Arvato Services, a division of Bertelsmann Group - Buenos Aires, Argentina

2. MSN Level 2 Analyst
• Provided 24/7 customer support for MSN’s Dial-up service, in the USA. Responsible for
solving technical and connectivity issues.
• Project then changed to providing customer support for the MS Xbox 360 gaming console.
Support Center provided technical and billing support.
05-24-2004 / 06-2006: Sabre Holdings Customer Support Center - Montevideo, Uruguay.
AP&S Analyst – Sabre Airlines Solutions
• 24/7 customer support and 1st
Level support desk for over 80 Airline Solutions software
applications, and dozens of customers. All of the company’s software products are critical for
airline workflow, and most are real time; support thus had to be prompt and time-critical.
• First point of contact for customers, as well as being responsible for incident creation and
management, including 2nd
and 3rd
Level contact.
01-2001 / 09-2003: Secretaría de Medio Ambiente y Recursos Naturales - Mexico City, Mexico
Webmaster
• Worked at the ministry’s Office of the Communications Secretary, handling urgent requests
for web design and Ministry information that needed to be made public via the Internet.
• Editing and design of the Social Communication Department. Creation and edition of all
material for the webpage.
05-2000 / 09-2000 Vidalink.com - Mexico City, Mexico
Editorial Manager
• Content creation for the webpage, targeted at Latin American medical staff.
STUDIES
01-1996 / 12-1999. Universidad Iberoamericana, Santa Fe campus, Mexico.
Major: Communication
Bachelor Degree
Final Average: 9.2 / 10
01-1988 / 07-1991. Mamaroneck High School, NY.
Two years of Middle School, two years of High School in the United States.
ADDITIONAL SKILLS
LANGUAGES
ENGLISH: C.P.E. Level
PORTUGUESE: Excellent skills in reading. Translator of Portuguese into Spanish and English.
REFERENCES
• Carlos Gómez del Campo (carlos.gomezdelcampo@unodc.org) -- Associate Public
Information Officer at UNODC / Vienna.
• Ricardo Vargas Gómez (rvargasgomez@worldbank.org) -- External Communications, LAC,
World Bank / Washington, DC
• Alexander Müller (am@greycon.com) -- IT Global Manager, Greycon / Uruguay