Kerri Ann Caruso is an experienced business professional with expertise in customer service, management, sales, and marketing, known for her efficiency and strong communication skills. She has held various roles, including manager and assistant paralegal at a title company, sales manager, and assistant manager in a salon, contributing to growth and client acquisition in each position. Kerri holds a bachelor's degree in international business and Spanish and is proficient in Spanish, with additional experience from an international marketing internship.

1. Kerri Ann Caruso
▪ Commack, New York 11725 ▪ Phone # (631) 786-1299 ▪ Email: caruso.kerri@gmail.com
Personal Summary:
Experienced business professional with a diverse background in Customer Service, Management, Sales & Marketing. Proven to
be a successful and resourceful employee in all prior employment roles. Known for efficiency, organization, multi-tasking &
attention to detail. Possess strong communication skills, a outgoing and friendly personality. Proficient in Spanish with the ability
to deal effectively with the public. Experienced in Microsoft Office: Word Excel, PowerPoint and Outlook.
Professional Experience:
Counsellors Choice Abstract, LLC, Bayside, New York, 2014- 2015
Manager of Title Company & Assistant Paralegal to the Law Office of Marco Materassi
• Processed title orders and created the Title Commitment Insurance Report’s for new home purchases or refinances.
• Assisted in office operations and acted as source of contact for clients, partners and vendors.
Elite Uniforms Ltd., Great Neck, New York, 2013- 2014
Sales Manager
• Acquired new clientele that included volunteer fire departments on Long Island & Upstate New York by prospecting and
directly communicating with Fire Commissioners, Board of Directors & Chief’s of local departments.
• Oversaw and managed internal business operations including: client orders, invoices and office inventory.
• Contracted 11 new clients in 11 months.
Red Market Salon, Miami, Florida, 2012- 2013
Assistant Manager / Front Desk Coordinator
• Managed and coordinated front desk operations to ensure the satisfaction of every client and all functions of the salon ran
smoothly.
• Answered incoming phone calls and guided clients in both Spanish and English with appointments or questions.
• Responsible for the maintenance of inventory and purchasing of salon products and supplies.
Pretty Like Me, Inc., Hicksville, New York, 2009- 2012
Team Leader / Customer Service Agent / Sales Representative
• Assisted in managing all aspects of business operations for 10 E-commerce companies.
• Managed team finances by providing the CEO with a weekly report of the customer service team’s financial reports.
• As team leader, conducted morning meetings and training sessions to increase employee knowledge and moral.
• Contributed to company growth by researching and contracting new vendor and supplier partnerships.
• Served as a sales representative and utilized strong suggestive selling techniques to increase the value of purchase orders.
• Enhanced company websites by suggesting new and innovative ideas that resulted in increased profit, wrote html coding
to update/ correct existing product listings, published weekly blogs on product offerings and current industry trends.
Univision Communications, New York, New York, 2006- 2009
Senior Marketing Research Analyst
• Provided accurate research and support to 11 of Univision’s National Sales Divisions across the U.S, Puerto Rico &
Mexico.
• Analyzed research from a variety of consumer research databases to create compelling presentations that positioned the
Hispanic advertising opportunity to maintain existing Univision clients, as well as prospect for new ones.
• Successfully developed several marketing plans that resulted in new and increased revenue.
• Managed presentations for top revenue generating categories including: Retail, Electronics, Automotive, Telecom, Finance
& Apparel.
Johns Hopkins Hospital International Services, Baltimore, Maryland, 2005
International Marketing Intern
• Assisted the Director in educating international executives on the best practices of Johns Hopkins Hospital with the goal
to improve health care systems around the world.
• Actively researched & created reports on the varying health care practices of international health care systems.
• Served as an ambassador and tour guide for executives from Japan, the United Kingdom and Mexico.
Education:
Towson University, Towson, Maryland, 2001- 2005
• Bachelor’s Degree with a dual major in International Business & Spanish.
• National Society of Collegiate Scholars, Order of Omega Honor Society, Alpha Omicron Pi Sorority.

2. Alicante University, Alicante, Spain, 2004
• Enhanced language skills by continuing coursework conducted in Spanish, while living with a native family.