The document is a curriculum vitae for Analia Adell. It outlines her personal information, education history, work experience, languages, skills, and other activities. She has a Master's Degree from Universidad Torcuato Di Tella and has worked in roles involving research, customer service, project coordination, and training/mentoring at various companies including S&P Capital IQ, FirstSource Solutions, and Carta Financiera. She is proficient in Spanish, English, and Italian.

1. CURRICULUM VITAE
A N A L I A T E R E S A A D E L L
PERSONAL INFORMATION
 Phone #: 4899 1583  Nationality: Argentinian
 Cell #: 11 6948 6574  Marital Status: Single
 Address: Gorostiaga 1605, 2°B - CP: 1426  Date of Birth: 04/10/1986
 E-mail: analia.adell@gmail.com  Place of Birth: Capital Federal
EDUCATION
 Universidad Torcuato Di Tella
Master’s Degree on International Studies – 2015 – Pending Thesis

 Universidad de Buenos Aires 
Bachelor’s Degree on Political Science oriented on International Relations - 2012 

 Instituto San Roque 
Expert Accountant oriented on Informatics - 2003 
WORK EXPERIENCE
May 2016 - to date
Carta Financiera
Compliance & Operations Officer
Responsible for assuring the smooth functioning of the office, assisting the CEO and
CCO with financial and administrative tasks such as bookkeeping, sales, budget control
and meetings scheduling. In constant contact with the customers, clarifying doubts
about the products and responding to their inquiries, maintaining a fluid and instant
problem-solving channel of communication with them.
In charge of local and international travel arrangements (hotel reservations, flights
booking, itinerary coordination).
Assistance on the research of financial trends and current political issues and their
impact on local as well as international policy and economic decision-making, providing
valuable information to the writing of the newsletter and its various articles.
September 2010 – January 2016
S&P Capital IQ, A Standard and Poor's Business
Research Associate for English, Spanish, Italian, Swedish, Norwegian and Danish
market – Earnings Estimates Team

2. - Analysis and collection of financial figures available on research reports delivered by
investment funds/banks displaying the estimated information of public companies
trading in different stock markets.
- Calculation and extraction of data and economic indicators present on companies'
results reports regarding their financial performance during the quarter, semiannual and
annual fiscal periods.
- Special project - High Profile Companies: Tracking and research of financial information
activities on assigned companies for every fiscal period, in order to provide high quality
and assertive data on the processed results by the time they get released.
Trainer
Training of new hires joining the Buenos Aires office, on data collection and calculation
processes, special policies and system’s walkthrough. In charge of scheduling and
shaping the training process.
Creating new data collection policies and writing reports and/or manuals in the required
languages I work with, including the findings.
November 2007 - February 2010
FirstSource Solutions SA for Verizon Business
Provisioning/Project Coordinator
- Responsible to ensure correct workflow on a customer’s request based diagram from
order entry until service turn up and delivery through a constant supervision of every
process amongst different company’s departments: order entry, provisioning, test and
turn up - internal and external -. Goal was to meet all customer’s specifications on a
deadline schedule basis which I successfully accomplished consecutively.
- Assigned to special projects for Bloomberg and Thomson Reuters, attending to their
specific demands for products, deadlines and format; acting as main point of contact and
project coordinator between the customer and all in-house and external teams involved.
Trainer/Mentor
Responsible of training new recruits joining the Argentine Provisioning Center on
network systems, designing and provisioning and client interface.
Performed as an On-site Mentor on the Manila’s Provisioning Center (Philippines) for six
weeks during the Hand-off process to migrate the BA operations to the new center.
August 2006 - October 2007
Pachamama Dietary Shop.
In charge of sales representatives’ needs.
Customer Service/Attention to Suppliers.
Accounting duties.
November 2005 - April 2006
Apart Hotel Pinamar.
Front Desk duties.
In charge of handling reservations, receiving and clearing passenger's service concerns,
unit assignation and pre-sales demands in order to ensure coordination with Hotel's
central headquarters.

3. PROFESSIONAL PROFILE
Commitment and responsibility with the compliance of the assigned tasks, providing a
great attention to detail and the ability to set priorities in a proper manner. Contribution in
the teamwork to manage and reach the objectives established, individually as towards the
group. Attentive to the needs of the company and the client, responding to them properly
whilst permitting a greater development of my professional performance.
LANGUAGES
 Spanish: Native Language
 English: Bilingual - written/oral 
 Italian: Advanced - written/oral 
 Swedish: Basic - written/oral 
PC SKILLS
 Advanced Microsoft Office Pack applications user 

 CRM software - Customer Relationship Managment: Zoho CRM
 Access Technologies - FirstSource Solutions SA 
 Internet Explorer 
COURSES
 Financial Statement Analysis Training & Introduction to Finance - FIT Institute

 Six Sigma: Yellow Belt - FirstSource Solutions SA 
Training in the optimization of processes for its put in practice during the
development of the assigned duties in the company.
Introduction to Telecommunications -FirstSource Solutions SA
OTHER ACTIVITIES
August 2012- December 2012
“Cuota Social” – FM Identidad 92.1
Member of the Production team.
Independent radio programme dedicated to communicate a variety of approaches related
to a diversity of the everyday issues while focusing on the role of the CRS' activity and
the different participation that community organizations, social leaders and corporate
representatives provide in each problematic. Hosted by Veronica Staniscia.
Responsible of the preparation of research reports regarding the thematic to be treated
on each show. In charge of searching possible guests and of contacting them in order to
arrange an interview. Responsible of the writing of the newsletter and its distribution at
the end of each broadcast.